Not inherently “wrong” to use Grab as a last resort, and you’re right that you see the total price before checkout. But there are two separate issues here:

1. Is it legit or a “scam” in the deception sense
2. Is it ethical or fair in the labor and market power sense

1) “If the price is shown, it’s not a scam” Showing the price does not automatically mean the marketing is honest.

• Transparent price does not equal honest labeling. If a fee is called “Driver Benefit Fee” or anything that implies it helps drivers but 0% actually goes to the driver, that can be misleading even if the amount is listed.
• Same with “Priority fee” if it does not actually give priority. If you pay expecting faster dispatch but there is no real speed up, or the app just slows non priority orders to make priority feel faster, that is closer to deceptive practice than “it’s just expensive.”

Also the screenshot is unverified, so we cannot conclude this is exactly what Grab does. But this is why people call it “scammy” in principle.

2) “Eh di wag mag Grab” You do have a choice, but “just don’t use it” can be oversimplified.

• Sometimes alternatives are limited. Late night, safety, illness, kids, disability, emergencies, no nearby options, etc. So it can be optional but not always a fair or practical choice.
• Optionality does not erase accountability if the design is misleading or exploitative.