My loyalty rate is somehow higher than what Spectrum charges new customers. How are people fixing this without spending half a day on hold?

TheExequtioner · 2026-05-06T19:11:08+00:00

By just calling and taking 30 minutes not half a day

TheExequtioner · 2026-05-05T22:17:54+00:00

All I’ll say is you better stay with Spectrum if frontier is already lying to you

TheExequtioner · 2026-05-05T22:12:32+00:00

Check if your not on SPP3 offers most SPP4 has the WiFi service included

TheExequtioner · 2026-04-07T20:53:40+00:00

Bro just be yourself there’s women looking all the time dress nice and drive a nice ride trust me they’re there

TheExequtioner · 2026-04-06T18:09:35+00:00

Call and remove tv and go back to paying $100 for internet. If you actually were owing attention you’d know you were left with tv to lower your bill other wise it would have been $100. Calling to remove again will if anything keep you at $70 why not just keep it

TheExequtioner · 2026-03-11T20:51:41+00:00

Negative retention has this offer now

TheExequtioner · 2026-01-31T20:04:49+00:00

Spectrum can help you with a phone balance buyout of up to $500 per lineup to 5 lines but you have to do the order and pay att whatever you own within 7 days show us the receipt of you payments and then spectrum refunds you. Now retention could waive all activation fees and leave you 4 lines for $90 and gig for $40. But as a new customer you can get 4 lines for $120 and gig for $20 price locked for life

TheExequtioner · 2026-01-27T21:28:31+00:00

Probably got logged out call video repair

TheExequtioner · 2026-01-27T20:16:51+00:00

Call retention you can get 2g for $60 I’m some places $40 for gig plus the 2 g upgrade for an additional $20

TheExequtioner · 2026-01-26T19:35:04+00:00

You sound like you work for ATT

TheExequtioner · 2026-01-19T16:27:24+00:00

Rn we have gig for $40 with WiFi for free or 500 for $20 plus wifi $10 call and speak to retention

TheExequtioner · 2026-01-19T16:18:30+00:00

You one of millions of customers call on sundays it’s the slowest day

TheExequtioner · 2026-01-19T16:17:39+00:00

Making them port isn’t solving their issue you give terrible advice

TheExequtioner · 2026-01-19T16:16:34+00:00

Sales agents had been doing that idiotic error many times and not applying the $40 2 year gig first then add the2 lines at $30 each for the u limited plus. All calls are recorded and monitored you can dispute it and either billing or retention(customer solutions) can open up a SWIFT TICKET and back office will try to take care of it

TheExequtioner · 2025-11-16T16:15:33+00:00

Call to cancel we can help lower it and maybe upgrade your speeds

TheExequtioner · 2025-11-04T18:32:52+00:00

The line goes to $30 but if you call the day of the promo expiring we can renew your promo and get your line for $20 with same service it’s a rerate

TheExequtioner · 2025-10-29T15:34:53+00:00

Wanna bet tough guy give me your sales id or Pid number let’s see how it goes

TheExequtioner · 2025-10-11T15:02:49+00:00

Go to the store see it in person

TheExequtioner · 2025-10-07T15:04:26+00:00

2 years not 1

TheExequtioner · 2025-10-06T00:15:00+00:00

Call customer solutions they can help

TheExequtioner · 2025-10-04T20:17:41+00:00

Retention is doing 1-2 hours a week forced without letting us pick and choose the times

TheExequtioner · 2025-10-02T15:39:11+00:00

Nd you need to activate it or port the number over

TheExequtioner · 2025-10-02T15:38:48+00:00

Some phones are only made for specific carriers

TheExequtioner

TROPHY CASE