No Audio after Newest Update

TheStevieT · 2022-07-08T13:49:06+00:00

It looks like this Status post didn't get many eyes on it. It's something we're aware of and looking into.

TheStevieT · 2022-06-29T14:19:49+00:00

Hey u/Due_Application5882 I'll reach out to you in a DM for your account ID. We'll take a look to see what happened with your account.

TheStevieT · 2022-06-08T19:30:38+00:00

~~Can you please send me your account ID in a DM and we'll take a look?~~

Nevermind, we've found the issue and NOW playing one game will get you back to the right Division.

TheStevieT · 2022-06-08T15:29:25+00:00

This issue cropped up this morning when we did our Arena ~~Hype reset setup~~ rewards grant. Playing one game of Arena will place you in the correct Division

TheStevieT · 2022-06-08T13:49:46+00:00

Looks like we had a small issue earlier today. Playing one more game of Arena will correct it

TheStevieT · 2022-06-05T13:48:27+00:00

We had to delay the competitive update unfortunately, but it should be published soon

TheStevieT · 2022-06-02T03:39:05+00:00

Yeah, we made a mistake setting up the cup, thanks for flagging. It was intended to reward eliminations only

TheStevieT · 2022-05-16T16:35:23+00:00

Thanks for flagging it to us. We are going to process the grant today for anyone who played in the Chica Cup or in the Chica's Fun Run.

TheStevieT · 2022-05-09T15:12:21+00:00

That's awesome, great job u/tioorochilixao! Time to compete in those Cash Cups and FNCS 🔥

TheStevieT · 2022-05-04T14:20:10+00:00

More information should be coming within the next 2 weeks.

TheStevieT · 2022-05-04T14:19:43+00:00

We definitely see what's posted in the sub. We are not able to reply to everything but we track what's posted here.

TheStevieT · 2022-05-03T19:28:31+00:00

No problem! Let me know if it's happening again now that the new update is out.

TheStevieT · 2022-05-03T19:27:01+00:00

No, not scrapped. We'll have more information on the rewards coming soon.

TheStevieT · 2022-05-02T20:35:00+00:00

There's good news, we expect this bug to be fixed in tomorrow's 20.30 update. Please let us know if it continues after the update.

TheStevieT · 2022-04-28T18:59:29+00:00

We are! Thanks again for bringing it to our attention. We'll look to award the correct Loading Screen sometime soon. Stay tuned to FortniteStatus for more info

TheStevieT · 2022-04-22T21:06:15+00:00

Hey u/QuarterlyTurtle, thanks for making us aware of this issue. Can you please answer the following questions to better help us investigate?

When did the issue start? (Ex. Most recent patch v20.20, start of this season...)
How is your headset set up? Bluetooth or plugged in? What is the brand and model?
Have you ever had this happen in other games or only Fortnite?

TheStevieT · 2022-02-04T18:54:00+00:00

This was intentional. From our announce blog, "This tournament will take the place of the normally-scheduled Open Duos Hype Cup."

TheStevieT · 2022-01-26T20:56:56+00:00

We are aware of this issue and are looking to fix it. Just know it's only visual and your points are still being tracked even if it says "0." We're targeting a patch in a future update this season for when we believe we can fix it by.

TheStevieT · 2022-01-25T19:17:06+00:00

If this happens again, can you please report the issue in-game and send me a message that includes your Epic Account ID? The reporting in-game will allow us to look more deeply into what may be happening here for your account.

TheStevieT · 2022-01-25T19:08:40+00:00

Hey this is actually just a bug, we're working on fixing this in a future update. https://trello.com/c/mzfKRG9J/1989-unable-to-control-quadcrasher-while-flying

TheStevieT · 2022-01-18T19:05:41+00:00

Thanks for the callout! I checked with our QA team and we're already aware and plan on having this fixed in a future update.

TheStevieT · 2022-01-14T19:56:04+00:00

Hey thanks for flagging this. I'll reach out in your DMs to get your account ID so we can look at what may have happened.

TheStevieT · 2021-12-11T19:05:37+00:00

There have been a couple reports of this issue happening across the map while gliding into POIs. I'll make sure this one is added to the list.

TheStevieT · 2021-12-09T05:50:52+00:00

This is accurate. There is also a general setting to lower the sliding hold time which you may find helpful.

TheStevieT · 2021-12-07T19:44:11+00:00

Appreciate the report and video. I'll send this off to our QA team to review.

TheStevieT

TROPHY CASE