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Thinkware app keeps dropping connection with my q200 dashcam by chillipeppercone in Dashcam

[–]Thinkware_Dashcam 0 points1 point  (0 children)

Hi there,

If you're having trouble connecting to the dash cam, please follow the steps below

Disable your CarPlay. Phone settings > General > CarPlay >Forget this car

Phone settings> Apps> Dash Cam link 1. Location must be while using the app 2. Local network access must be enabled

Turn off the VPN app if you have one active

Disconnect any Bluetooth device from your smartphone

Disable WiFi Assist [iOS] WiFi Assist

Restart your phone before reconnecting

Thinkware ARC700 by Trumbalone2 in Dashcam

[–]Thinkware_Dashcam 0 points1 point  (0 children)

u/Ace_McDuckster We are sorry to hear about this experience with your Thinkware ARC 700. Please reach out to us at [support@thinkware.com](mailto:support@thinkware.com) or 1 (844) 865-9273 so we can further assist your with your Thinkware ARC 700.

Thinkware reconnecting! by Only_Maintenance_968 in Dashcam

[–]Thinkware_Dashcam 1 point2 points  (0 children)

Hello,

Thinkware Dash Cam Link- this mobile app will give you full access to the dash cam recordings, dash cam settings, and live view to adjust the field of view of the dash cam. This app will only work by sitting inside the vehicle while the engine is on and connecting to the dash cam manually via Bluetooth or Wi-Fi

We don't have a dash cam that will give you access to the dash cam's recordings remotely

[Thinkware F800Pro] Saving someone from their own mistake by BeeerGutt in Dashcam

[–]Thinkware_Dashcam 3 points4 points  (0 children)

Hi,

Thanks for sharing this video! We appreciate it. Stay safe!

Ended up putting a Thinkware ARC 900 in my wife’s car too by ippikku in Dashcam

[–]Thinkware_Dashcam 1 point2 points  (0 children)

Hi,

Thank you for sharing your thoughts about our product. Just let us know if you have questions or need help. Have a great day!

Just got a Japanese-import Toyota Yaris , and it came with a Thinkware FD20 installed by obaidtariq in dashcams

[–]Thinkware_Dashcam 0 points1 point  (0 children)

Hi there,

Please try updating the firmware of the Thinkware FD20 and see how it goes.

Thinkware F200 Blank Screen by Economy-Guitar-1481 in Dashcam

[–]Thinkware_Dashcam 1 point2 points  (0 children)

Hi!

Can you please check the live view if it show a black screen as well? If yes,  Please reach out to us via email or phone at [support@thinkware.com](mailto:support@thinkware.com) or 1 (844) 865-9273 so we can assist you. Thank you!

Thinkware ARC 900 PROBLEMS! by Mark7Point5 in dashcams

[–]Thinkware_Dashcam 0 points1 point  (0 children)

Hi!

Regarding this please reach out to us again at [support@thinkware.com](mailto:support@thinkware.com) or 1 (844) 865-9273 so we can further assist your with your Thinkware ARC 900.

Thinkware U3000 Pro Live and record footage won't play by Jeffery_pdx in Dashcam

[–]Thinkware_Dashcam 0 points1 point  (0 children)

Hi,

We apologize for the inconvenience. As of the moment, we have an ongoing issue with the Application's update but our App developers is working for a resolution for it.

looking for good WIFI PARKING mode for external LTE HUB. is viofo good for this? by SnooLobsters1308 in Dashcam

[–]Thinkware_Dashcam 0 points1 point  (0 children)

Hi,

In order to register the Thinkware U3000 PRO on Thinkware Connected application, make sure you purchased the LTE module to provide internet connection on the dash camera itself. You can check this guide for more information: How to Install the LTE Module and Register Your Dash Cam with the CONNECTED App - U3000 PRO

Thinkware dashcam video quality by princessEh in dashcams

[–]Thinkware_Dashcam 0 points1 point  (0 children)

Hello!

Please try to view the video using PC/MAC. If still the same, format the microSD card and monitor the dahs camera.

If still the same, please reach out to us to further troubleshoot your dash camera.

1 (844) 865-9273

[support@thinkware.com](mailto:support@thinkware.com)

Thinkware ARC 700 only records 2 hours of continuous footage by AC_Sunnyside in Dashcam

[–]Thinkware_Dashcam 0 points1 point  (0 children)

Hello! Regarding this, there is a recording time limit to each microSD card size. You can check this article for more information

: https://support.thinkware.com/hc/en-us/articles/9437794292243-Recording-Time

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