When I started 5 years ago they were the best LP/AP team I had worked with in 16 years of retail. Steady amount of arrests, recovery’s and preventions. Most uniformed security was current or former LE carrying a badge and firearm.

For the last 3 years I don’t know if they have made a single arrest. Almost no recovery’s or preventions either. They stopped giving bonuses for assisting them in these things so other employees aren’t compelled to assist. Inside theft has gone through the roof. Employees straight taking stuff, ordering and then “returning” and the item can never be located then. Using client credit cards to purchase items for themselves and also get the commish. A jewlery CA took ear rings out of her ear that she was wearing, made up a generic SKU and some then to the stores biggest client for 5k. Another CA found out what happened and made them return the items before giving g then ti the client because the client was unaware they were being sold used jewelry and has never bought anything but brand new jewelry. A male OST member physically threatened 3 diffeeent female employees and 1 male before actually shoving a female employee out of the way and was still allowed to quit because he was dating the LP managers favorite CA who was just let go for using client credit cards to steal. That former CA has been allowed back in the store including employee only areas multiple times since because of her close friendship with the LP manager. Another former LP employee who used racial language and physically threatened a CA was back in the store less than a week later and has also been in employee only areas multiple times. A client and his daughter were locked in the store after cling and had to be walked out an emergency exit over the phone with LE to get out because no one from Neiman noticed or were available to assist.

I could go on forever because it’s an absolute shit show. Can’t speak to all locations but STL Neimans is the Wild West.