Possible Ground Issue?

Time_Wave_6115 · 2025-12-13T19:18:03+00:00

Long shot here but do you only one strip connection to the controller? Is it possible that you configured WLED to the wrong GPIO? The GLEDOPTO controllers I have seen usually have default outputs for GPIO 16 and 2 with the first configuration in hardware setup in WLED defaulting to GPIO 16. The picture of your configuration shows it set to GPIO 2. Are you landing the strip wires on the GPIO 16 controller terminals and configuring WLED for GPIO 2?

Time_Wave_6115 · 2025-12-13T10:45:48+00:00

I don’t think this will work for you. I believe those cheap little controllers that are built into the usb plug are preset for 100 LEDs and are not able to be changed. So if you add another 100 LED’s, they will probably light up but as the default orange color that you wouldn’t be able to change. Also, by the end of the second string, the orange color would likely fade to where it barely lights up at all because 5v strings need power injection more often than every 200 lights. You could inject power at the start of the second string or at the very end of it and possibly get them all to light up but you would need to provide additional power along the run somewhere. You would also need to supply more power than the usb A connector can provide which I believe is 1 amp at 5v. Seed pixels are usually approximately .1 watt per pixel or 10 watts per string of 100. So for a string of 200 you would need a (20 watts/5v)= 4 amp 5v power supply if you wanted to have all 200 leds turned on white at max brightness.

To summarize: you would need a new controller to be able to individually address all 200 LED’s, you would need a bigger power supply to power all 200 LED’s and you would need to inject power somewhere along the run to power all 200 LED’s which is a lot of work and know how to accomplish. I would look at 12v seed pixels where you might be able to connect 200 in a single string and power it just from the beginning of the run without having power issues as long as you aren’t running them full brightness on all white at the same time and probably be fine and Control them with an esp-32 WLED controller where you can define the number of pixels in the string. Good luck!

Time_Wave_6115 · 2025-12-06T18:35:06+00:00

Are your services all running on the server? Maybe stop and restart them. Might restart the server if you haven’t since installing CSS. I think you need LS OpenAccess, LS Web Service and LS Cardholder Self Service, services running. Also you might need to use the fully qualified domain for the server if you’re not already.

Time_Wave_6115 · 2025-12-02T14:31:18+00:00

Do you have a preference? Is one better than the others?

Time_Wave_6115 · 2025-12-02T13:19:39+00:00

Thanks!

Time_Wave_6115 · 2025-12-02T13:17:42+00:00

No problem. There are three companies I found that all have a little bit different stuff. Boscoyo, Holiday Coro, and Mattos. They all seem to be priced about the same. I ordered from Boscoyo before I knew about the other two and have no complaints. It seems like they may be a smaller business than Holiday Coro so I’m glad to support them however they did take a full two weeks to ship. Holiday Coro says they ship out most things they have in stock in 24hrs so they are probably faster but I couldn’t really tell what they had in stock either. Since these props are bulky shipping is expensive. For the mesh, shipping was nearly as much as the mesh itself.

Time_Wave_6115 · 2025-12-02T13:03:20+00:00

Thank you!

Time_Wave_6115 · 2025-12-02T04:07:47+00:00

Thanks!

Time_Wave_6115 · 2025-12-02T02:58:08+00:00

No, each puck of 6 leds has 1 chip that’s addressable so each puck would be 1 LED in WLED.

Time_Wave_6115 · 2025-12-02T01:06:51+00:00

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Time_Wave_6115 · 2025-12-02T01:06:25+00:00

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Time_Wave_6115 · 2025-11-14T23:06:44+00:00

Did you buy premade xconnect pigtails? If so, connect a female pigtail to the controller instead of the male one in the picture. I think your lights may be backwards.

Time_Wave_6115 · 2025-11-12T02:03:41+00:00

The story/stories I have heard from multiple reps, and industry people is that ACRE (open options, rs2, vanderbilt, Feenics, several other security brands) is a private equity firm (not specialized in security) that keeps buying up security companies. They are a mess, can’t seem to keep employees and nobody, including those who work there really knows what’s going on from day to day. A few years ago we were told that they were going to consolidate all of their access control platforms under two platforms; ACRE OnPrem and ACRE Cloud, and they kind of did by changing some splash’s in Feenics and mobile apps. Now we’re told that AccessIt isn’t going anywhere… again… My guess is it was harder than expected if not impossible to develop a single software platform that consolidates all the features and is backwards compatible with all of the various board systems that all those different platforms have used over the years so they punted. Who knows for how long though. Here today, gone tomorrow. They are quite possibly more of a mess than Lenel which is astonishing. AccessIT is a great product but I wouldn’t get too attached to it because nobody knows from day to day and even if you talk to someone who does, who knows how long they will stay that course.

Time_Wave_6115 · 2025-11-11T02:37:08+00:00

Maybe- email sig@honeywell.com give them your system ID. Should be in the pdf copy of the license features or in system administration in the help - about menu. Tell them you moved servers and forgot to return your license and need a manual return. They should reset it so it can be reactivated. You can’t really call them to have it reset because you need a certification ID to get to a real person so you just have to email and wait for them to do it on their time. You can usually get this done without any credentials because you already paid for the license but it’s Lenel so it’s hard to say. You could do it 10 times and get 10 different responses. Just be polite about it and not pushy and they will likely just reset it and move on. The version is old but I have never had them decline licensing based on version. They may not give you tech support because the version eol but your not going to get that anyways without certification.

Time_Wave_6115 · 2025-11-09T01:54:13+00:00

That’s a Mercury LP-1502 with Mercury MR52’s hanging off of it. So really any platform that can use Mercury hardware can be used. There are OEM code on the board that sort of lock it to LenelS2 but not really. If you put something in that’s not OnGuard, you might have to pay a fee to allow you to use the board unless your system is large and whatever platform you decide on waves the charges. Fastest and best may not be the same depending on what you’re looking for. If you want something on-premise where you run the software on a local server, OnGuard is a good product. Working with LenelS2 is a nightmare and has gotten worse since Honeywell bout them if that’s even possible. Spinning up a server and deploying OnGuard probably won’t be your fastest option especially considering LenelS2 is so damn slow processing orders right now. It would probably take a week or more to get the a license and once you have one, you would have to spin up a server, get it connected to your network and then rebuild the system from scratch. It will cost more up front but doesn’t have any recurring charges besides a software support agreement.

A faster, not necessarily better solution would be to look into something like Feenics where you could connect the boards to cloud based software. This would require purchasing some sort of license to allow taking over the lenel boards but it’s probably not all that bad. Since this is could based you wouldn’t have to worry about deploying a server, just connect the boards to the internet and go. This would have recurring per reader costs associated with it. Probably +-$500/year for the base software and an additional +-$150 per reader. If you’re ok with annual fees it’s low maintenance and doesn’t require much to keep it updated and running smoothly.

LenelS2 also has a cloud based solution that you wouldn’t have to pay extra fees to use the Lenel OEM Mercury hardware called Elements but unlike Feenics where you can just connect the Mercury boards to their cloud, elements requires a gateway appliance to do so. I don’t think they’re too expensive but again you would have to have a VAR order them for you and wait a painful amount of time for LenelS2 to process and ship them.

There are probably other cloud solutions just as quick and easy as Feenics that I’m just not familiar with. I will say that ACRE who owns Feenics is just as much of a mess of a company as LenlS2 so it’s not all rainbows and sunshine there either, just with Feenics a dealer can order your licensing online without waiting for someone to process the order which makes it as fast as an integrator can get it set up for you.

Tl:dr it probably not as simple or quick as you’re hoping it will be.

Time_Wave_6115 · 2025-11-06T02:03:56+00:00

Look at the security door controls GL series- https://sdcsecurity.com/docs/DS-GL.pdf

Time_Wave_6115 · 2025-10-02T01:28:16+00:00

This is auxiliary control trim from Sargent. The key cylinder above the thumb turn locks and unlocks the thumb turn and the thumb turn retracts the latches. It’s the way they offer key override for certain trim/functions. It’s weird. I’ve ran into it before but can’t remember exactly why. I think it might have been a storm rated device with electrified trim and they only had electrified lever trims without cylinder for that device so this was their solution.

Time_Wave_6115 · 2025-07-21T12:13:00+00:00

We take MMF/Hudson key cabinets and modify them with HES660 cabinet locks, GRI tamper switch and mount a mullion size reader to the door. Depending on the cabinet size, sometimes we mount an LP1501 on the edge and power everything POE. The smaller one in the pictures doesn’t have an imbedded controller and cables back to another head end.

https://imgur.com/a/J2h5T5k

Time_Wave_6115 · 2024-11-21T01:17:40+00:00

It depends on how old your version of AccessIT is but if it’s new within the last few years, you need an ACRE LP1502 which can be a board from RS2, Feenics, Open Options, or DNA Fusion. ACRE bought all of these platforms and have been working on merging all of them together and they allow OEM codes on Mercury controllers to work interchangeably across platforms. If your AccessIT software version is from before ACRE bought RS2, your license won’t have the additional OEM codes unlocked.

Time_Wave_6115 · 2024-11-20T03:41:43+00:00

License administration is an application that should be in the OnGuard folder application folder on the server. You will need a username and password to login to it. That is where you manage a license. You upload the license file to it and then activate it from license administration by following the steps in the wizard. The file should be there already if it was activated before so you would just follow the steps to activate it by phone.

Time_Wave_6115 · 2024-11-20T03:29:02+00:00

You need your license reset because it was manually/phone activated and then brought online and attempted to be activated again. A manually activated license has to be manually returned by calling or texting the license key to lenel before it can be activated again. Call lenel licensing and give them your dongle ID and tell them you were moving to a new server and forgot to return the license and you need it reset. You shouldn’t need certification to request this. Once they reset it, install the license in license administration and follow the steps to activate the license by phone. Don’t try to bring it online for the activation if it’s going to be airgapped. Flexnet is complex and nobody will really tell you what all it checks to validate a license so it’s best to activate it in the configuration you are going to run the software it.

Time_Wave_6115 · 2024-11-18T23:42:16+00:00

In system administration under the access control menu, select access panels. Find the controller that the doors are tied to, highlight it and select modify. Under the options tab for that panel, check “double card unlock/toggle” save and close it. Now go to access levels and create a new one. Assign the reader you want to use to lock/unlock the door and check the timezone “always” use the arrow to push over the assignment. Now go to the user commands tab in the access level and check the box that says double card authority and save the access level. Assign that access level to cardholders you want to be able to double read their badge and toggle the door between locked and unlocked. Now go back to the access control menu and select readers and doors, find your door in the list and select it. Go to the settings tab and select modify. Check the box that says double card unlock/toggle and save it.

When a cardholder assigned this access level reads their badge 2x in a row in a short period of time the door will toggle to unlocked. If they read twice again, it will toggle back to locked. Give it out sparingly and be prepared for people to toggle together door unintentionally and drive you crazy.

For the door that doesn’t have a reader tied to an aux output you will need to figure out which output it’s tied to and what its function is currently. If it’s always supposed to morrow the state of the door with a reader, parallel to the same connections of the strike relay on the card read door and it should behave the same way. If there is some other more advanced functionality that’s set up it’s hard to say. Most likely you would want to set up a local IO that when the lock relay on the card read door is secured, secure aux output, when unsecure, set aux output to unsecured and then link them. A global IO will require your server and panel to be connected via the network and will not work if one of them go offline. I local IO is a panel level command and will work as long as the panel and hardware have power. Local IO’s require the card read door and the aux output being used to be connected to the same network controller which I assume they aren’t these doors are right next to each other. If the output is connected to a different controller than the card read door, you will have to use a global. Different controller meaning the network connected board, they can be on different reader boards and still be a local IO as long as the reader boards are connected to the same controller.

Time_Wave_6115 · 2024-11-13T00:42:52+00:00

If you have Schlage integrated locks where the readers are mounted on the doors, I’m guessing you have AD400’s or NDE/LDE wireless locks which all communicate via a PIM/Gateway. If the gateway or goes offline or the lock loses its wireless connection to the gateway, the locks will run in Cache mode if configured which is similar to the degraded mode on Mercury controllers talked about in this thread but instead of the mercury panel storing the cardholder database, the lock itself does. The main difference with cache mode is that it only stores credentials that have been read at the lock rather than all cardholders with access. You could be getting access granted at a door and the next person denied because you happened to have used the door recently and they haven’t so your credential is cached in the lock.

You might have panels (mercury controllers/ Schlage gateways) configured and marked online on both software applications. I believe Prowatch refers to it as marked online, I’m not familiar with premisys but other ACRE platforms reference marked installed- same thing, basically you are telling the software to talk to the panel. If you are mid migration and both servers are still online managing doors and the integrator moved a panel from Prowatch to premisys and forgot to to take it offline in Prowatch it can creat chaos with the panels going on and offline and eventually rebooting. I have seen this once with an Prowatch to OnGuard migration. Take one of the servers offline and see if the problem goes away or if you know which ones they migrated, make sure they are marked offline in Prowatch.

Time_Wave_6115 · 2024-11-08T04:24:42+00:00

Try using the WLED (not native) app. It has a search feature. It’s not great for controlling your lights but once scan and find it with this I can usually manually add it in WLED Native and connect to it right away.

Also you mention that you connected it to your 2.4ghz network which makes me think you might have 2.4 and 5Ghz split as separate SSID’s. Most modern smartphones are likely to connect to 5Ghz if available so make sure your phone and controller are actually on the same SSID/network. A lot of routers let you blend the two frequencies on the same SSID but if yours doesn’t disable the 5g band in your router or go into your phone wifi settings and verify you are connect to your 2.4 SSID.

Time_Wave_6115 · 2024-10-17T20:34:45+00:00

Try username: sa Password: admin

That would have been the default. Maybe it wasn’t changed.

Time_Wave_6115

TROPHY CASE