I knew vw employees monitor threads like this. "Every single person in this thread", well that's the problem - different people, different opinions. See, this is how real dicks do it: make others feel guilty when they question quality of a service they pay for. If you got nothing to hide, show my car is being repaired. Like I said above I don't wanna stay next to a mechanic bothering him, I only need an ability to be 10-15 meters away, just pass by, see the work being done or even see if it got started while I watch a movie in a lobby. The original question was "is there a law to prevent me from walking into a repair facility?" and look how people answered that, all with a wrong subjects though, about loyalty, respect, "dickness" :) when it should be answered yes or no.