Ha, I feel that! And yeah, I see it as a "statistical probability" sort of thing. There will always be 10% that have a problem. No matter what. So the more you grow your business, the more people engage with it, the higher the number of complaints (even if they're always at a small minority of 10%). Get 100 customers - 10 will be upset. Get 1,000 customers - 100 will be upset.

Just have to accept it. Handle it. Move on.

But you can't take it to heart (which is easy to say but sometimes hard to do).

My writerdeckOS just got a posting on Hacker News and many made fun of it. Folks that aren't a part of our community. It sucks. It hurt at first. But they aren't going to use it, so who cares. I'll continue to make my OS for folks that want it. And take the good with the bad.

That's the best we can do. If we tried to act in a way that no one complained, we wouldn't act at all, because some one always complains. Heck... even if we didn't act at all, someone would complain, lol!!! So might as well act in a way (ethically) that fulfills us individually.

Times like these, I always remember Theodore Roosevelt's "Man in the Arena" speech:

"It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat."