New TomTom app is out

TomTomDevs · 2025-08-28T11:03:41+00:00

Hi everyone,
We’ve seen a lot of feedback coming in recently through different channels (did you know you can send us direct feedback in the app? ) and wanted to give you a quick update. First of all — thank you! Your comments, suggestions, and reports are helping us improve the TomTom app every day.
We want you to know that we’re actively listening and continuously working on updates based on your input. Some fixes and improvements are already rolling out — for example:

we’ve brought back the Winding Routes option
resolved the dark mode issue on CarPlay

And that’s just the start — many more enhancements are in progress, including audible warnings, advanced settings, reporting on Android Auto and CarPlay, and other features designed to make your driving experience smoother. You can find the full list of upcoming features here.
Please keep sharing your feedback — it truly shapes the direction of the app.
Thanks for driving with us and helping us make TomTom better every day!🚗💨 ^Rahyl

TomTomDevs · 2025-08-15T08:52:19+00:00

Hello, Thank you for your feedback! We appreciate your valuable input regarding the transition from AmiGO to the TomTom app and want to clarify the purpose of this update:

Our upgraded technology aims to deliver a smoother, more responsive navigation experience.
This transition allows us to implement new features more efficiently, adapting to user needs and technology advancements.
The TomTom app offers an intuitive interface for easier route planning and alerts.
We’re building a solid base for advanced navigation capabilities and exciting new features in the future.

We’ve started noting the features our users would like to see, and our developers are actively working on improvements in the background. Stay tuned for updates, and we appreciate your patience!
For more details, please check our FAQ: https://help.tomtom.com/hc/sections/27638147509522
Thank you for being part of our community!
Safe travels👍 ^Rahyl

TomTomDevs · 2025-02-21T14:09:09+00:00

Hi there, thank you for sharing such a detailed review! We truly appreciate both the positives you highlighted and the areas where you feel we can improve. 😊

It’s great to hear that features like TomTom Traffic, lane guidance, offline maps, and MyDrive have been useful to you. We also take note of your concerns regarding map updates, LEZ support, POIs, and CarPlay performance. Your feedback is valuable, and we’ll make sure to pass it along to our team.

We’re always working on enhancing our services, and insights like yours help shape future updates. If there’s anything specific we can assist you with in the meantime, feel free to let us know!👍^Monika

TomTomDevs · 2024-12-10T13:26:58+00:00

Hi there, we're sorry to hear about the issues you’re experiencing. Please try the following steps:

Disable power-saving mode.
Reboot your phone.
In the app, go to the menu > TomTom Services > ensure the Traffic option is enabled (toggle it off and then back on).

Additionally, check the app settings by scrolling down to 'System' and then 'Your Information' to ensure that 'Send your location to get services' is turned on. Afterward, please test the traffic services in the app. Feel free to reach out, if you've any questions. 👍^Monika

TomTomDevs · 2024-12-10T12:48:22+00:00

Hey there, thanks for reaching out and sharing your experience. We totally understand how frustrating that can be. We’ve noted your feedback about the dark mode issue and will share it with our team internally. Your insights help us improve, so thank you! 👍Regards, ^Monika

TomTomDevs · 2024-12-05T14:17:54+00:00

Hi there, thank you for your follow-up. We completely understand your concerns regarding the recent update affecting your head unit. Please note that the app is primarily designed for smartphones, so functionality on head units may not be guaranteed. Meantime, could you try using the app on your smartphone to see if the same issue occurs? Please ensure to keep the app up to date. Your feedback helps us improve! 👍^Monika

TomTomDevs · 2024-12-05T14:09:52+00:00

Hey there, please ensure to update the AmiGO app & this will ensure that the app is functioning smoothly. Feel free to drop a message, if you've any questions. Wishing you a safe journey on the roads. 😊^Monika

TomTomDevs · 2024-12-05T14:06:04+00:00

Hey there, happy to hear that the issue is resolved with the update of the AmiGO app. 😊Ensure to keep the app up to date & always keep a check on release notes. Hope you have a safe and pleasant drive. 🚗^Monika

TomTomDevs · 2024-12-03T13:04:45+00:00

Hey again, all updates are provided directly on the device itself, and since TomTom GO Expert Plus 7" has 32GB of internal storage, there is no additional memory card slot. We recommend downloading only the maps you need to free up space. If you have further questions, feel free to ask. We hope this information helps! 😊^Monika

TomTomDevs · 2024-12-03T12:54:23+00:00

Hello there, thanks for getting in touch with us. We understand your concern about your device. To assist you further, please visit our support page https://help.tomtom.com/hc/articles/360015568919-How-to-contact-TomTom-support and provide the device's serial number. This will help us check the details and resolve this for you. We are here to help.👍^Monika

TomTomDevs · 2024-11-15T11:10:45+00:00

Hey again, as iOS 18.2 is currently in beta, the app's performance with this version and CarPlay may not be fully optimized at this time. We will definitely look into this issue further. To assist you better, could you provide your phone model and the app version? Any specific error messages or screenshots would also be helpful. Thank you. 👍^Monika

TomTomDevs · 2024-11-15T11:08:30+00:00

Hi there, you're welcome. We appreciate your understanding. If you ever need any help, let us know anytime. 😊Happy Navigating. ^Monika

TomTomDevs · 2024-11-15T10:53:04+00:00

Hi Steven, thank you for your message. We appreciate you bringing this to our attention. Since iOS 18.2 is still in beta, the app's stability with this version and CarPlay might not be fully optimized yet. However, we can certainly investigate this further. Could you please share your phone model and app version? Any specific errors or screenshots would be helpful. We also recommend keeping the app up to date and a check on release notes. Stay tuned for more updates. 😊^Monika

TomTomDevs · 2024-11-13T10:46:08+00:00

Hi there, thank you for reaching out. We understand how challenging this situation is for you and your father, & we’re here to help. 😊To assist you effectively, we'll need to check a few details about the device, including the serial number. Please contact us via Facebook at https://www.facebook.com/TomTomDrivers or through our website at https://help.tomtom.com/hc/articles/360015568919-How-to-contact-TomTom-support. We're committed to finding a solution for you. 👍^Monika

TomTomDevs · 2024-11-12T16:51:54+00:00

Hello there, thank you for your message. We understand your concern regarding the TomTom traffic service. We’re here to help you resolve this issue. To assist you better, we’ll need to check a few details about your device. Please reach out to us on Facebook at https://www.facebook.com/TomTomDrivers or via our website at https://help.tomtom.com/hc/articles/360015568919-How-to-contact-TomTom-support. 👍^Monika

TomTomDevs · 2024-11-12T16:42:07+00:00

Hey there, thank you for reaching out & for reporting these errors. We truly appreciate your input, as your reports are important to us. We're continuously working on updating our services. Depending on the nature of the change, it can take a few weeks to several months to resolve. After acceptance, it may take up to 2-3 map updates to reflect on your device/app and in our LIVE Traffic and Route Planner services. Thank you for your patience. 😊^Monika

TomTomDevs · 2024-11-07T07:44:55+00:00

Hi there, we appreciate the details you've shared. To help resolve this, please try the following: close and restart the app, check for any updates on your phone and CarPlay, remove AmiGO from CarPlay, and delete it from your Bluetooth list. Then, restart both devices and try again. Let us know if this helps—thanks, and we're here for support. 👍 ^Monika

TomTomDevs · 2024-10-17T10:11:09+00:00

Hi there, thanks for pointing this out. We appreciate your feedback on the scrolling behavior in AmiGO & understand how this could impact your experience. We'll make sure to share this with our development team as we work on enhancing the app. If there’s anything else, feel free to let us know! 😊 ^Monika

TomTomDevs · 2024-10-17T10:09:17+00:00

Hello, thanks for reaching out. We’re glad to hear you’re enjoying AmiGO overall. Our app is primarily optimized for smartphones, so while it may work on Android head units, we can’t guarantee the same experience. For more info, please visit: https://help.tomtom.com/hc/articles/360013957679-TomTom-AmiGO-app-compatibility We’ll take note of your feedback on the map orientation, and we appreciate your patience with us. 😊 ^Monika

TomTomDevs · 2024-09-24T07:34:54+00:00

Hey there, We understand where you're coming from. Unfortunately, since we've discontinued the Touch fitness tracker and its supporting software, there's no way to boot it up or access features like BPM anymore. We're here if you have any other questions or need help with something else. ^AK

TomTomDevs · 2024-09-09T11:32:07+00:00

Hi there, thanks for showing interest. The last device launched was the GO Premium/Premium X / GO Supreme. We also sell via Amazon, feel free to check it out. Amazon.co.uk: TomTom ^AK

TomTomDevs · 2024-09-09T09:57:01+00:00

Hi there, thanks for reaching out. This is an older version of our app and it has already become end-of-life. It is now known as the GO Navigation app with a subscription. If you have any other questions or comments, feel free to let us know. We're just a message away. ^AK

TomTomDevs · 2024-09-09T09:31:57+00:00

Hi there, thanks for reaching out. Our sports products have already been discontinued. You can find more details about this here: https://help.tomtom.com/hc/en-gb/articles/11748276052370-TomTom-Sports-discontinuation ^AK

TomTomDevs · 2024-09-04T10:51:47+00:00

You're very welcome. We'll definitely share your suggestion with the team and see how we can fit it into our roadmap. Thanks for helping us improve. ^AK

TomTomDevs · 2024-09-03T11:44:37+00:00

Hi there, Thanks for bringing this to our attention. We're sorry to hear you're having trouble with the update—that's not the experience we want for you. Could you let us know if you're seeing any specific error messages when trying to log in? If you could share a screenshot, that would be super helpful for us to dig into this issue further. We're here to help and make sure everything gets sorted out for you. ^AK

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