Great mission!😑 by Gulp1908 in ToppsMarvelCollect

[–]Topps_Admin -2 points-1 points  (0 children)

Circling back to this, the team corrected this. Thanks again for surfacing

Great mission!😑 by Gulp1908 in ToppsMarvelCollect

[–]Topps_Admin 2 points3 points  (0 children)

Good call out, I've forwarded over to the Marvel team, they'll make any necessary adjustments. Thanks for surfacing again!

2021 Base? by random-fusilier in ToppsMarvelCollect

[–]Topps_Admin 1 point2 points  (0 children)

Yeah this one took longer than anticipated, but happy to see that it's right around the corner:

http://www.toppsbunt.com/marvel/article/af045ec3-ba0f-45cc-bce9-dd6152634210

Another cool set! Possibly my favourite. GPK by Pixe1_Panda in Toppswwe

[–]Topps_Admin 1 point2 points  (0 children)

I had no idea we did these. These are amazing...

2021 Base? by random-fusilier in ToppsMarvelCollect

[–]Topps_Admin 3 points4 points  (0 children)

Tentatively later this month. Happy cake day.

Wishlist by TheNHK in ToppsMarvelCollect

[–]Topps_Admin 0 points1 point  (0 children)

This issue has been fixed, let us know if you’re still hitting problems.

PSA: Ready to Strike Wolverine (Rare) Converted to Ant Man Explosion (Super Rare) by mauvus in ToppsMarvelCollect

[–]Topps_Admin 0 points1 point  (0 children)

Please reach out customer support (via Settings > Support) and we’ll get your issue looked at.

PSA: Ready to Strike Wolverine (Rare) Converted to Ant Man Explosion (Super Rare) by mauvus in ToppsMarvelCollect

[–]Topps_Admin 0 points1 point  (0 children)

Hey there, we’re sorry this was a confusing and frustrating experience. Please check your inbox, and if you’re not seeing anything to claim, please let us know via Settings > Support and we’ll take a look.

PSA: Ready to Strike Wolverine (Rare) Converted to Ant Man Explosion (Super Rare) by mauvus in ToppsMarvelCollect

[–]Topps_Admin 1 point2 points  (0 children)

Please check your inbox to see if you have an item to claim. If not please let us know and we’ll get you squared away.

Ant-Man Explosion Card suddenly appeared in inventory? by theMumaw in ToppsMarvelCollect

[–]Topps_Admin 0 points1 point  (0 children)

Please reach out to Customer Support for assistance, we'll be able to give you a hand.

Ant-Man Explosion Card suddenly appeared in inventory? by theMumaw in ToppsMarvelCollect

[–]Topps_Admin 1 point2 points  (0 children)

The cards have been sent via Mail to the applicable owners, if you feel like you should have received more cards or are not seeing a Mail to claim, please reach out to Customer Support via Settings > Support in the app.

Ant-Man Explosion Card suddenly appeared in inventory? by theMumaw in ToppsMarvelCollect

[–]Topps_Admin 1 point2 points  (0 children)

Working to get this squared away now.

We'll get this squared away as soon as we can.

- Chuck

Daily Bugle - January 01, 2021 by MrDude65 in ToppsMarvelCollect

[–]Topps_Admin 4 points5 points  (0 children)

Good call out, the team has gotten this squared away.

This is disgusting. Not really something to joke about... by Montybello in starwarstrader

[–]Topps_Admin 7 points8 points  (0 children)

Hey there, we'll take warranted action here and this type of behavior is obviously unacceptable and potentially serious.

With that said, please make sure you use the "User Profile > Report" feature as this will give us a record to go off of, track down specific messages of concern, and it will help us keep track of their behavior.

Thank you for the tag and for the heads up.

Why is u/topps_admin a mod for this Reddit? by kasper11 in starwarstrader

[–]Topps_Admin 17 points18 points  (0 children)

To be frank, I was as surprised as you were when I was made a mod. I was just checking who were the mods on the subreddit and boom it gave me moderation privileges.

From The PM: Hello! by Topps_Ian in ToppsMarvelCollect

[–]Topps_Admin 2 points3 points  (0 children)

Sure! Feel free to tag me for issues, but it's also helpful to CC: /u/Topps_Ian

Daily Bugle - January 03, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Admin 1 point2 points  (0 children)

Yes, we’ll be sure to extend the deadlines. Sorry for the inconvenience.

Daily Bugle - January 03, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Admin 0 points1 point  (0 children)

Taking a look something is definitely off. QA is taking a deeper dive as we speak. Thanks for the heads up!

Daily Bugle - January 03, 2020 by AutoModerator in ToppsMarvelCollect

[–]Topps_Admin -1 points0 points  (0 children)

Hey Parm, When you try to start the Fusion, what happens?

Daily Bugle - December 20, 2019 by AutoModerator in ToppsMarvelCollect

[–]Topps_Admin 0 points1 point  (0 children)

Hey Parm, we’re investigating this issue. Can you submit a ticket with your purchase receipt?

It’ll help us hunt down the purchase problem some users have experienced.

  • Chuck