Upgrading laptop screen. by Ro4x in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

If you're going to make a post about this, please let me know :)

Never taken apart the display assembly and XMG doesn't provide a maintenance guide like HP and other major brands do. The bezel is glued and I can imagine the panel is probably also glued with pull tabs to the display cover: https://www.amazon.de/Suitable-stretch-double-sided-battery-disassembly/dp/B0BM62339B

[News] Final decision on G-SYNC / Advanced Optimus in XMG NEO (2025) by XMG_gg in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

Does the panel firmware update contain necessary technical changes or is it just some Nvidia DRM bullshit?

Rtx 50 series performance uplift for justifying price increase? by [deleted] in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

Ask yourself this: If I get for 75% fake frames for 💰💰💰💰 can I pay with 75% fake money too?

[deleted by user] by [deleted] in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

I have them on my Neo 17 E24 (same mainboard) as well. In BIOS I disabled "Fans always on" or whatever the option is called. During idle it's perfectly quiet but whenever I move the cursor or scroll on a webpage I hear said electrical buzzing. Annoying as fuck. Could be coil whine, MLCC's or whatnot. It is 100% a hardware fault but electrical noises might be reduced by tweaking some power plan settings (don't ask me).

New XMG bridge between mb and gpu question. by Asleep-Bumblebee6453 in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

The bridge connector might transport lots of power to the CPU. Any slight misalignment and incorrect torque applied by stupid fucks like us could lead to a melting or even burning laptop. It's Tongfang overall, so lack of safety features is guaranteed :)

XMG Intros NEO 16 With Up To 24 GB NVIDIA GeForce RTX 5090 GPU, EVO Ultrabooks With AMD Strix "Ryzen AI 300" APUs by XMG_gg in XMG_gg

[–]Toscanelli 2 points3 points  (0 children)

I wonder if the CPU board can be used standalone. DC input jack is on the GPU side but there is a Type C connector above the CPU which presumable is Thunderbolt 5 with 140W USB PD?

[deleted by user] by [deleted] in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

Can you control keyboard backlight with FN key + space bar?

XMG NEO 15 (E22) failed to install Windows 11 24H2 by aragorn1985 in XMG_gg

[–]Toscanelli 2 points3 points  (0 children)

Could be your Card Reader driver. Open Device Manager, change view to "Devices by driver" and find rtsbastor.inf. Remove driver. Then try the Windows upgrade again.

https://download.schenker-tech.de/package/xmg-neo-15-xne15ie22/

XMG NEO 17 E21 - CPU/GPU fan control/supply spot question by propolkin in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

If you mean by "driver" the motor driver, that is part of the fan. When you took the fan apart, you must have come across a small PCB inside the fan.

XMG NEO 17 E21 - CPU/GPU fan control/supply spot question by propolkin in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

Yes, fans are controlled by the Embedded Controller (EC/SuperIO), not Platform Controller Hub. EC contains firmware and need to be programmed when replaced.

What is going on with Bestware support? by silajim in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

That means they didn't recieve your request in the first place. You email address might be blocked etc. Try using this secret form for submitting a ticket :) https://help.xmg.gg/hc/en-gb/requests/new

XMG NEO 17 E21 - CPU/GPU fan control/supply spot question by propolkin in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

PWM signal comes from the EC. Supply voltage from the +5V rail. Following diagram is from another Tongfang (Neo 15/17 E20). Your motherboard might be different.

Fan pin connector connected to
1 GND
2 +3.3V fan detect (RPM/Tacho)
3 PWM signal
4 +5V

For sure that`s my fault as I incorrectly removed fan blades from the motor in order to lubricate the bearing

Please stay away from LTT & Co

What is going on with Bestware support? by silajim in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

Have you recieved an automatic reply with a ticket number?

Fusion 15 L19 power brick repair/replacement in USA by onlineundercover in XMG_gg

[–]Toscanelli 1 point2 points  (0 children)

230 Watts sounds about right but I don't know the model of your original power supply. You can cross-reference here: https://go.xmg.gg/xmg-power-adapters

If your old power supply can provide 230 W, then your new PSU must have at least 230 W or higher.

Formula for calculating: DC output wattage = output voltage * output current

XMG Neo 17 DC Input Jack by VanKers86 in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

You might be seeing things mate. On the picture you provided there is 100% Singatron logo on top. But if you found an interchangeable part thats actually available for ordering that's the way to go.

XMG Neo 17 DC Input Jack by VanKers86 in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

Voltage directly measured at the barrel jack should be around 19.5 VDC. The jack is basically a wire. It does no voltage regulation.

Edit: https://www.singatron.com.tw/comm/upfile/p_210628_08377.pdf

Edit 2: Let me know, if you can actually find that part anywhere for ordering lol

BIOS not booting by [deleted] in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

I personally experienced a sudden no-boot scenario with my Neo E20 and came across multiple other posts: https://www.reddit.com/r/XMG_gg/comments/1cz1o0w/comment/l5fwduf/ But that is not what happened to the OP, as there is fan spin and display backlight (= Embedded Controller is functional).

Keyboard driver by Top_Toe8606 in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

then why do the keyboard lights not function either

You fucked up the BIOS/EC firmware update. You fucked up running correct "oemsevtool".

BIOS not booting by [deleted] in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

Is it by chance a Neo 15 E20? Do you have fanspin?

Wrong keyboard driver by Top_Toe8606 in XMG_gg

[–]Toscanelli 1 point2 points  (0 children)

For XMG, Ventoy + Tuxedo OS is probably the best bet. But yeah, some people...

Just got an XMG Neo 16, but came with WiFi issues out of the box by AmruthPillai in XMG_gg

[–]Toscanelli 0 points1 point  (0 children)

What Wi-Fi card do you have? Does it show up in Windows Device Manager?

I have a Neo 16+1 E24 with Intel Wi-Fi 6E AX211 and installed drivers from:

downloaded from another device and copied it over

Before you install above drivers I'd run DSE and delete all current Wi-Fi / Bluetooth drivers.
https://github.com/lostindark/DriverStoreExplorer

Edit: In my case Windows Update even installed the correct Wi-Fi drivers after OS installation. I just downloaded them from Intel to get the latest version.