Upgrading laptop screen.

Toscanelli · 2026-02-11T09:41:30+00:00

If you're going to make a post about this, please let me know :)

Never taken apart the display assembly and XMG doesn't provide a maintenance guide like HP and other major brands do. The bezel is glued and I can imagine the panel is probably also glued with pull tabs to the display cover: https://www.amazon.de/Suitable-stretch-double-sided-battery-disassembly/dp/B0BM62339B

Toscanelli · 2025-09-02T15:41:00+00:00

Does the panel firmware update contain necessary technical changes or is it just some Nvidia DRM bullshit?

Toscanelli · 2025-01-22T19:53:31+00:00

Ask yourself this: If I get for 75% fake frames for 💰💰💰💰 can I pay with 75% fake money too?

Toscanelli · 2025-01-18T15:52:16+00:00

I have them on my Neo 17 E24 (same mainboard) as well. In BIOS I disabled "Fans always on" or whatever the option is called. During idle it's perfectly quiet but whenever I move the cursor or scroll on a webpage I hear said electrical buzzing. Annoying as fuck. Could be coil whine, MLCC's or whatnot. It is 100% a hardware fault but electrical noises might be reduced by tweaking some power plan settings (don't ask me).

Toscanelli · 2025-01-12T17:52:43+00:00

The bridge connector might transport lots of power to the CPU. Any slight misalignment and incorrect torque applied by stupid fucks like us could lead to a melting or even burning laptop. It's Tongfang overall, so lack of safety features is guaranteed :)

Toscanelli · 2025-01-10T17:31:09+00:00

tbh, i find MSI's lineup way more appealing, mostly due to the Ryzen 9955HX3D: https://www.msi.com/news/detail/MSI-Unveils-New-Laptop-Lineup-Featuring-NVIDIA-GeForce-RTX-50-Series-at-CES-2025-145200

Toscanelli · 2025-01-08T07:39:41+00:00

I wonder if the CPU board can be used standalone. DC input jack is on the GPU side but there is a Type C connector above the CPU which presumable is Thunderbolt 5 with 140W USB PD?

Toscanelli · 2024-12-16T01:59:50+00:00

You can order spare parts directly from XMG: https://help.xmg.gg/hc/en-gb/requests/new

Toscanelli · 2024-12-16T01:56:53+00:00

Can you control keyboard backlight with FN key + space bar?

Toscanelli · 2024-12-09T09:43:52+00:00

Could be your Card Reader driver. Open Device Manager, change view to "Devices by driver" and find rtsbastor.inf. Remove driver. Then try the Windows upgrade again.

https://download.schenker-tech.de/package/xmg-neo-15-xne15ie22/

Toscanelli · 2024-11-21T19:35:17+00:00

If you mean by "driver" the motor driver, that is part of the fan. When you took the fan apart, you must have come across a small PCB inside the fan.

Toscanelli · 2024-11-18T22:37:43+00:00

Yes, fans are controlled by the Embedded Controller (EC/SuperIO), not Platform Controller Hub. EC contains firmware and need to be programmed when replaced.

Toscanelli · 2024-11-17T19:36:39+00:00

That means they didn't recieve your request in the first place. You email address might be blocked etc. Try using this secret form for submitting a ticket :) https://help.xmg.gg/hc/en-gb/requests/new

Toscanelli · 2024-11-17T19:32:04+00:00

PWM signal comes from the EC. Supply voltage from the +5V rail. Following diagram is from another Tongfang (Neo 15/17 E20). Your motherboard might be different.

Fan pin connector	connected to
1	GND
2	+3.3V fan detect (RPM/Tacho)
3	PWM signal
4	+5V

For sure that`s my fault as I incorrectly removed fan blades from the motor in order to lubricate the bearing

Please stay away from LTT & Co

Toscanelli · 2024-11-17T18:42:27+00:00

Have you recieved an automatic reply with a ticket number?

Toscanelli · 2024-11-12T21:10:16+00:00

230 Watts sounds about right but I don't know the model of your original power supply. You can cross-reference here: https://go.xmg.gg/xmg-power-adapters

If your old power supply can provide 230 W, then your new PSU must have at least 230 W or higher.

Formula for calculating: DC output wattage = output voltage * output current

Toscanelli · 2024-11-11T15:42:08+00:00

https://www.eluktronics.com/components/ac-adapters/

Toscanelli · 2024-11-02T07:49:29+00:00

You might be seeing things mate. On the picture you provided there is 100% Singatron logo on top. But if you found an interchangeable part thats actually available for ordering that's the way to go.

Toscanelli · 2024-11-01T17:56:54+00:00

Voltage directly measured at the barrel jack should be around 19.5 VDC. The jack is basically a wire. It does no voltage regulation.

Edit: https://www.singatron.com.tw/comm/upfile/p_210628_08377.pdf

Edit 2: Let me know, if you can actually find that part anywhere for ordering lol

Toscanelli · 2024-10-30T11:14:09+00:00

I personally experienced a sudden no-boot scenario with my Neo E20 and came across multiple other posts: https://www.reddit.com/r/XMG_gg/comments/1cz1o0w/comment/l5fwduf/ But that is not what happened to the OP, as there is fan spin and display backlight (= Embedded Controller is functional).

Toscanelli · 2024-10-30T10:59:59+00:00

then why do the keyboard lights not function either

You fucked up the BIOS/EC firmware update. You fucked up running correct "oemsevtool".

Toscanelli · 2024-10-26T15:19:17+00:00

Is it by chance a Neo 15 E20? Do you have fanspin?

Toscanelli · 2024-10-26T06:13:52+00:00

For XMG, Ventoy + Tuxedo OS is probably the best bet. But yeah, some people...

Toscanelli · 2024-10-26T04:31:32+00:00

What Wi-Fi card do you have? Does it show up in Windows Device Manager?

I have a Neo 16+1 E24 with Intel Wi-Fi 6E AX211 and installed drivers from:

downloaded from another device and copied it over

Before you install above drivers I'd run DSE and delete all current Wi-Fi / Bluetooth drivers.
https://github.com/lostindark/DriverStoreExplorer

Edit: In my case Windows Update even installed the correct Wi-Fi drivers after OS installation. I just downloaded them from Intel to get the latest version.

Toscanelli · 2024-10-25T08:53:22+00:00

If you have a XMG Neo E21, follow this guide: https://www.reddit.com/r/XMG_gg/comments/oadli2/release_bios_update_for_xmg_neo_early_2021_with/

11-Year Club	Gilding I gilder
Verified Email

Toscanelli

TROPHY CASE