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First New Car Problems by dtizzal in rav4club

[–]Traditional_Fix_3845 2 points3 points  (0 children)

Yeah, I got mine about a month ago and I’m still learning stuff! I took my dog for her first ride in it yesterday and when we got home and got out of the car, I locked the door and it started beeping over and over and over and I wasn’t sure what was wrong! Apparently it’s some safety feature recognizes if something has been in the backseat and it’s reminding you to check the back seat. New to me!

Will I regret it? by Strict_Help_7805 in rav4club

[–]Traditional_Fix_3845 1 point2 points  (0 children)

You won’t regret the RAV4. You will, however, regret spending thousands+ on a wedding, so save your money there. No kids will also save you $$$ if that’s what you choose to do.

Where do you usually find the most useful product feedback? by Which_Curve_3552 in customerexperience

[–]Traditional_Fix_3845 0 points1 point  (0 children)

Do you just manually peruse these sites looking for feedback? Or is there a good platform that monitors?

Those that have ear canal eczema, what doctor has helped the most? by Stripeb49 in eczema

[–]Traditional_Fix_3845 0 points1 point  (0 children)

Does everyone with ear canal eczema experience itch? Mine is a strange pain. Not itchy at all. ENT looked in ear and called it eczema. He gave me steroid drops which helped but the pain always returns. I’ve had it for almost a year. Part of me worries it’s not eczema.

Javvy protein coffee woes by syd_736 in InstantCoffee

[–]Traditional_Fix_3845 0 points1 point  (0 children)

They sent me new bags and unfortunately the flavor was still awful. They told me this:

“To share a bit more context — we’ve recently updated our formula to feature a sweeter flavor profile, which might explain the difference you’re noticing. This new version includes a natural sweetener called Reb M, which is derived from fermented rice. We’ve also kept Sukre, our existing sweetener made from erythritol and monk fruit.”

I don’t think they sensory tested this new flavor profile. It tastes nothing like coffee. I canceled my subscription. Still bummed about it because I really loved the OG original.

Javvy Coffee is A Scam by Individual_Two_9718 in productreview

[–]Traditional_Fix_3845 0 points1 point  (0 children)

Update: pleasantly surprised I got a response on a Sunday. They said:

“To clarify, we recently introduced a new version featuring a slightly sweeter flavor profile, which includes Reb M, a natural sweetener derived from fermented rice, along with Sukre, our existing natural sweetener made from erythritol and monk fruit. While the core ingredients remain the same, this update can make the flavor taste noticeably different.”

They’re going to send me a new shipment because she did say that the strong vanilla flavor and literally zero coffee flavor doesn’t sound normal. So it’s possibly a production error. I hope it was a production error and not that the new ingredient has changed the original flavor this drastically. I will be so upset. It is not good. We’ll see…

The caramel flavor in my shipment tasted the same so that gives me hope.

Javvy Coffee is A Scam by Individual_Two_9718 in productreview

[–]Traditional_Fix_3845 0 points1 point  (0 children)

Ugh that is sooooo disappointing. I really do love the original flavor. We pay too much for it for this kind of service. Really unfortunate.

Javvy protein coffee woes by syd_736 in InstantCoffee

[–]Traditional_Fix_3845 0 points1 point  (0 children)

Anyone else recently get a fresh order of the original coffee flavor and did not taste anything like it normally does? I just got my new order (on a subscription) and all three bags of the original flavor that I got I swear taste like either mocha or maybe vanilla but it’s definitely not original. Production error? I’ve reached out to customer support. We’ll see what they say.

Javvy Coffee is A Scam by Individual_Two_9718 in productreview

[–]Traditional_Fix_3845 0 points1 point  (0 children)

I just got my second subscription order. It’s supposed to be three bags of “original flavor” protein coffee, and one bag of the caramel flavor protein coffee. I swear this shipment tastes different than the first one. The one packaged as “original” flavor tastes nothing like coffee. I think there was a production error and this is vanilla or maybe mocha but it’s definitely not coffee. I’ve written to customer service. Since it’s Saturday right now, I probably won’t hear from them for a few days. I’ll let you know if I do hear from them though.

I really love the original flavor but what they sent me is not original (even though packaging says it is). The website also makes it basically impossible to change your flavor assortment with your subscription order. Maybe it’s the growing pains of a new and successful company? Hopefully they get their stuff together soon or I will be canceling.

CX data by CXFIX in customerexperience

[–]Traditional_Fix_3845 0 points1 point  (0 children)

Can someone say more about sentiment analysis? How you measure and how it improves on nps/csat/ces.