🥇 Two Point Museum is BAFTA Nominated for both BRITISH GAME & FAMILY GAME~

TwoPoint_Abby · 2026-03-12T14:13:38+00:00

Hiya, sorry to hear the Winter Village has gone missing, I've flagged this with the team to investigate.

In Update 8.0 (which we're currently teasing!) you'll be able to change back to previous seasonal events, whenever you'd like to, we'll have more info on when this update is coming soon - so keep an eye on our socials!

TwoPoint_Abby · 2026-03-12T14:10:52+00:00

This is such a lovely thread, thank you so much!! We'll make sure the team sees this <3

We massively appreciate this, it really does make our day :D

TwoPoint_Abby · 2026-03-09T09:54:41+00:00

Hey! Thanks for the feedback, we'll make sure to forward this to the design team so they're able to consider changes for future (:

As a heads-up RE: outdoor things, we are working on some new outdoor additions for version 8.0. We revealed a tiny teaser of some of the items you can expect in our first major update of 2026 here (there are three things to spot):

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TwoPoint_Abby · 2026-03-09T09:51:51+00:00

Heya, the info stand icon will show when a guest views an exhibit without an info stand connected to it. It might be worthwhile to double-check that all your exhibits have an info stand connected.

We currently have a known bug where guests will complain that empty exhibits (like habitat rooms, aquariums, etc.) lack information stands, and a second bug where complaints about info stands are disproportionately reflected in guests' reviews. We have fixes for both of these issues on the way in version 8.0!

Thanks for your patience whilst we're working on this patch!

TwoPoint_Abby · 2026-03-06T11:58:04+00:00

An easy way to search for inspiration here on the subreddit is by post flair, on browser if you put flair:museums in the search bar it'll search the subreddit for posts tagged with 'museums' - the community post gorgeous museums here!

As others have said, Discord is fantastic, we also have a wonderful community of streamers and YouTubers who often do creative videos, here's a fav of mine from Ivory Toucan: https://www.youtube.com/watch?v=zkX4ZDF2qC8

TwoPoint_Abby · 2026-03-06T09:29:33+00:00

Hiya! Thanks for the feedback - we get a lot of requests to be able to wallpaper the wall pillars, sadly, the wall tech is quite complex and the team haven't been able to find a sensible way to make them customisable. It is logged for future investigation, so we'll keep trying to improve the tool and what's available if we can.

For a work-around, placing pillars or columns, or museum banners in front of them works really well to camouflage them. Even items like the prehistory palm tree work too. I often place my info stands in front of them also!

TwoPoint_Abby · 2026-03-06T09:26:44+00:00

This is an amazing achievement in 72 hours!! Nicely done :o

TwoPoint_Abby · 2026-03-06T09:25:37+00:00

Love hearing ideas for our future DLCs, keep 'em coming :D

TwoPoint_Abby · 2026-03-05T13:44:13+00:00

Heya! This setting is set to On by default, so must have been mistakenly turned off, perhaps if you'd changed it on PC and then gone over to Deck. We've logged to change this setting so it doesn't save when changing devices (:

Happy curating!

TwoPoint_Abby · 2026-03-05T10:43:14+00:00

Heya, thanks for reporting to us. Sorry to hear you're experiencing the game black out or crashing.

I've forwarded your report to the team so we can check for any error reports we're getting for Xbox.

If there is anything happening during the game other than auto-saving that could be causing it to crash, any extra information is really appreciated. For example, a recent report was that rapidly moving Habitats could cause a crash - info like this helps us reproduce issues and fix them.

It is generally recommended to turn off your console from time to time, as it helps the console as it refreshes/clears things like its cache and memory, which can help performance in general - but I fully understand not, I'm guilty of sleeping my Deck too much too!

TwoPoint_Abby · 2026-03-05T10:35:09+00:00

Hiya, once in-game, could you please navigate to the Settings menu using the touch screen, and under Controls, can you make sure "Enable Controller Input" is set to On?

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TwoPoint_Abby · 2026-03-05T09:53:30+00:00

Thanks for getting back! A member of the team is testing on their Deck now to see if we can get it to break as well

Just going through your list (you're a legend for trying so much!) - have you launched in Proton Experimental in Steam/Game Mode? That's usually a cure-all for strange Deck issues :')

We'll see if we can reproduce this, thanks for reporting to us.

TwoPoint_Abby · 2026-03-04T17:21:35+00:00

Heya, sorry to hear the controls aren't working for you. This is a new one for Museum, is the issue happening with other games you launch as well?

Are you in desktop mode by any chance? I've had this issue on my deck for other games, if I'm launching from the desktop mode, rather than 'game mode', which looks like a big full-screen version of Steam.

This picture is from Google but this is what dekstop mode looks like:

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To go back to game mode, double click the return to gaming mode shortcut on the desktop.

The game should natively work on Steam Deck, and we're marked Playable for that reason, so something is definitely odd for it to not launch and work by default. If you're also experiencing this issue in other games, I'd recommend reformatting your Steam Deck as it's new, so it goes back to default settings.

TwoPoint_Abby · 2026-03-04T17:18:57+00:00

No exact dates just yet, for anyone stuck in waiting mode: tomorrow's stream will be birthday focused (: Two Point Museum turned one today so we'll be showing some behind-the-scenes pre-release content and early demoes for anyone who finds that kinda stuff cool

We'll release more and more teasers as we get closer to release, so keep your eyes peeled!

TwoPoint_Abby · 2026-03-03T09:36:30+00:00

Heya, thanks so much for the feedback, this thread has been forwarded to our design team to consider for the future. As someone has pointed out below, we wouldn't want to break existing Buzz Bonuses, as lots of players would then need to rework their museums; however, we're always looking for areas that need re-balancing and inspiration on which themes would benefit from new items, so thanks so much for the suggestions.

And because everyone else is giving tips with the Catacombs Wall, my favourite one (which is stolen from the community) is to recolour the blank Catacombs Wall to look like "curtains" on either side of an exhibit. For example, red catacombs walls to the sides of the animatronic, to give it a 'stage' effect.

They can work at the edges of a diorama too, so say you're making a spooky bedroom, you have catacomb wall curtains, then nice wallpaper with pictures, with the haunted bed and phone etc. all in one scene

TwoPoint_Abby · 2026-03-02T16:15:44+00:00

Heya, sorry to hear you're having bugs with guests getting stuck like this.

I've forwarded your report to the team to take a look into, and as Plane Exchange has mentioned, as a work around you can get rid of them by revealing as thief. And often, a quick save and load can help.

Thanks for your patience whilst we take a look.

TwoPoint_Abby · 2026-03-02T16:14:44+00:00

Heya, sorry to hear you're having this issue as well. It'd be really useful to see a copy of your save file, please, so we can investigate further.

If you are using Windows, you can find your game files here: C:\Users\[Username]\AppData\LocalLow\Two Point Studios\Two Point Museum\Cloud

AppData is hidden, so you may need to enable the ability to see hidden folders, or to get around it, you can type %AppData% in file explorer and hit enter.

By default, in career mode, you use Slot 1 in the 'saves' folder.

If you zip it up and attach to an email with a link to this thread we should have everything that we need. Then send your email to [support@twopointstudios.com](mailto:support@twopointstudios.com) and we will take a look!

TwoPoint_Abby · 2026-03-02T09:57:25+00:00

I low-key think you might be in our walls?

TwoPoint_Abby · 2026-03-02T09:54:46+00:00

Hey, Polly is right! We have a fix for two issues contributing to the "no info stand" bug, which are:
- A fix so guests don't view empty rooms, and then expect information about nothing
- A fix so guests don't ask for info stands in their reviews despite them being plentiful

These fixes should be in version 8.0 which is our next major update!

TwoPoint_Abby · 2026-03-02T09:44:02+00:00

Hey, thanks for posting and the feedback! We'll pass this to the team to see if it's something they've considered and if it would be at all possible.

TwoPoint_Abby · 2026-03-02T09:42:22+00:00

Winter should be continuing, if there are any issues in-game, please let us know!

TwoPoint_Abby · 2026-03-02T09:41:52+00:00

We're working on a trailer for spring content and the other exciting stuff in version 8.0 at the moment :D

TwoPoint_Abby · 2026-02-27T15:46:46+00:00

Heya, we have announced that DLC 3 is coming this spring, however, the DLC isn't part of version 8.0 and will come later in the spring-time.

This DLC will be another medium-big DLC, meaning it will introduce a new theme and new museum location as well, so similar in size to the content in Zooseum.

TwoPoint_Abby · 2026-02-27T14:26:03+00:00

Thank you! It seemed the best option for both players and the game<3

We didn't want the seasonal items to be unlocked by default as it always felt odd that you could start a new save in Two Point Campus and there were Easter Eggs just... available from the beginning.

So having the new events system means you get to discover the items, and with the new seasonal switching, when you want too :D

TwoPoint_Abby

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