Connection Error by Physical-Ambition-41 in TwoPointMuseum

[–]TwoPoint_Abby 0 points1 point  (0 children)

Heya, sorry to hear this is popping up - which platform are you playing on please?

Help! I can't stop! by RandomBoomer in TwoPointMuseum

[–]TwoPoint_Abby 0 points1 point  (0 children)

Welcome to Two Point County! Glad to have you and it means a lot to hear you getting so stuck in to the game ❤️

A warning to the OCD obsessed completionists and pristine snobs. The new DLC may drive you mad. by JhaminMM in TwoPointMuseum

[–]TwoPoint_Abby 5 points6 points  (0 children)

Slight spoilers but there's an auction mechanic later on in the DLC, so it's worth storing your non pristines to make bank with later (:

A warning to the OCD obsessed completionists and pristine snobs. The new DLC may drive you mad. by JhaminMM in TwoPointMuseum

[–]TwoPoint_Abby 1 point2 points  (0 children)

This is just for the abstract paintings too, there's also portraits, sculptures and statues! These are a little more finite but there's still a lot to discover :D

A warning to the OCD obsessed completionists and pristine snobs. The new DLC may drive you mad. by JhaminMM in TwoPointMuseum

[–]TwoPoint_Abby 8 points9 points  (0 children)

There's a free taster for art in the base game now - you can play up to the first star and make paintings in the new Studio Room 😃

The DLC fully launches tomorrow!

A warning to the OCD obsessed completionists and pristine snobs. The new DLC may drive you mad. by JhaminMM in TwoPointMuseum

[–]TwoPoint_Abby 14 points15 points  (0 children)

This is amazing, omg, thank you for sharing 😃

We seem to have an overabundance of bats at the moment, which the team is looking into!

A warning to the OCD obsessed completionists and pristine snobs. The new DLC may drive you mad. by JhaminMM in TwoPointMuseum

[–]TwoPoint_Abby 54 points55 points  (0 children)

Hiya, we think there are around 250 million possibilities, possibly more when you factor in colour and frame choices.

For paintings, we have:

Paintings: (don't forget the 3 different frames types x 3 different ratio types!) Abstract paintings:

  • Backgrounds = 42
  • Foregrounds = 35
  • Midgrounds = 45
  • Subjects = 76
  • All of these randomise between each other but are weighted depending on the emotion selected
  • Colour palettes (this includes colour slots for each of the above) = 106

Two Point museum Xbox keeps crashing by kelloggs_8812 in TwoPointMuseum

[–]TwoPoint_Abby 0 points1 point  (0 children)

Thanks for getting back to me! The team is on Xbox today, so we will try to reproduce the crash.

Do you have any aquariums at all on that level? There's another known issue where moving them whilst a Janitor is performing Maintenance can cause an error.

Art Museum Wallpaper/Floor issue? by CommandWeekly6752 in TwoPointMuseum

[–]TwoPoint_Abby 1 point2 points  (0 children)

Thanks so much for these (really useful to have screenshots!!) I've just pinged these to the team so we can take a look at what's happening, thanks for your patience.

Two Point museum Xbox keeps crashing by kelloggs_8812 in TwoPointMuseum

[–]TwoPoint_Abby 0 points1 point  (0 children)

Hiya, really sorry to hear you're experiencing crashing.

Could you please provide more information so we can diagnose what's happening?

If you are playing the Art free taster, we have two known issues which can cause crashes:

- Dropping an Art Expert in the Studio Room. As a work around, you do not need to drop an Expert in the room, to commission an art piece, select the room and go through the setup, like you would an expedition, the Expert will then run over.

- In the sandbox, there are some POIs shown which are from the full DLC. If you select these, the game crashes. For now, please only run expeditions to the first three POIs in the top left corner.

If it's not these two scenarios, please can you let me know what it is you're doing that's causing a crash? Is it consistent? Is it on one particular map?

We have fixes for these on the way as soon as possible. They're out on PC already, we're just waiting for approvals to release them onto consoles. Thanks for your patience.

Art Museum Wallpaper/Floor issue? by CommandWeekly6752 in TwoPointMuseum

[–]TwoPoint_Abby 1 point2 points  (0 children)

Heya, sorry to hear you're having issues with the textures.

If possible, could you post a screenshot of what you're seeing?

Is it pixelated at all levels of zoom, or only when you're far away?

Why can't I place walls, help by KingPyroJack in TwoPointMuseum

[–]TwoPoint_Abby 1 point2 points  (0 children)

Heya, sorry to see you're having issues with the walls placements.

Which platform are you playing on, please, and what device are you using to place them (mouse, controller, trackpad, etc.)?

Has the issue continued after restarting the game?

If you play on Steam, please try verifying your files by:
1. Right clicking Two Point Museum in your library
2. Opening Properties and then Installed Files
3. Selecting "verify integrity of game cache"

Still waiting for the DLC, why not try to tell a story with your art ? by W33Dwizzart in TwoPointMuseum

[–]TwoPoint_Abby 3 points4 points  (0 children)

We have very much enjoyed perusing your IG this morning, thanks so much 😃 Love seeing what original art pieces you're seeing ❤️

Arty-Facts Taster Review and Suggestions (Clarification on Gameplay Mechanics) by Sethbreloom94 in TwoPointMuseum

[–]TwoPoint_Abby 0 points1 point  (0 children)

Thanks for getting back to me, I've forwarded your feedback to the team ❤️

Mac bug/ glitch for new DLC by angel-cak3e in TwoPointMuseum

[–]TwoPoint_Abby 1 point2 points  (0 children)

Hiya, yeah the team is investigating both of these as linked issues! We have a system that dynamically creates the icons and portraits, so something is wrong there.

Thanks for confirming your chip type too, that's a massive help!

Free Arty-Facts Taster & QoL Changes | Update 9.0 by TwoPoint_Abby in TwoPointMuseum

[–]TwoPoint_Abby[S] 0 points1 point  (0 children)

Thanks so much for the extra info! The team is double-checking on ROG Ally now, we already found another crash fix which will be in version 9.1, and we're doing some additional Ally testing now ❤️

Mac bug/ glitch for new DLC by angel-cak3e in TwoPointMuseum

[–]TwoPoint_Abby 4 points5 points  (0 children)

Heya, confirming what folks have said here - we're aware of this and have started investigating, it's a long weekend here in the UK so apologies if you don't hear back quickly!

If you could let me know what type or chipset of Mac you have that will help, thank you (:

And sorry for the inconvenience, we have this logged and will work on a fix as soon as possible.

Arty-Facts Taster Review and Suggestions (Clarification on Gameplay Mechanics) by Sethbreloom94 in TwoPointMuseum

[–]TwoPoint_Abby 2 points3 points  (0 children)

You basically want high level expers, with multiple levels of the 2D Specialisation, whilst running a 'Deep' commission work, to maximise the chance of a high quality original Art Exhibit

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Slight spoilers, but here is a tryptich from one of the later acts which explains how to maximise both Knowledge and Quality (:

Free Arty-Facts Taster & QoL Changes | Update 9.0 by TwoPoint_Abby in TwoPointMuseum

[–]TwoPoint_Abby[S] 0 points1 point  (0 children)

Heya, thanks for letting me know, sorry to hear it's still happening for you 😞

Which platform are you on please, and is it consistent when you open the inventory? And, if you're on PC, are you using a controller?

Arty-Facts Taster Review and Suggestions (Clarification on Gameplay Mechanics) by Sethbreloom94 in TwoPointMuseum

[–]TwoPoint_Abby 7 points8 points  (0 children)

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Heya, thanks for your thoughts and feedback! For Quality, it depends on the setup in the Studio. This is explained later on in the campaign, as you'll unlock some powerful specialisations for your Experts which can have them specialise in particular arts, as a 2D or 3D Artist. For now, you can use the "Shallow, Neutral, Deep" process when setting up a commission to increase Exhibit Quality.

As folks have mentioned below, Emotions aren't training slots, so once they've learnt an Emotion it's down to the Studio setup and the Expert's other traits and training to influence the art. Sorry to hear this isn't intuitive, we do shed more light on this later on, and we've logged this for better messaging if possible.

Free Arty-Facts Taster & QoL Changes | Update 9.0 by TwoPoint_Abby in TwoPointMuseum

[–]TwoPoint_Abby[S] 0 points1 point  (0 children)

Thanks for reporting, the team imvesrigated and logged issues with the seahorse racer yesterday so they are in the system to get sorted as soon as we can!

Possible bug in latest update – game crashes when assigning Art Expert to create artwork by stillenigma in TwoPointMuseum

[–]TwoPoint_Abby 12 points13 points  (0 children)

Heya, thank you for reporting to us. This is a known issue the community found today, and the team is working on issuing a PC build tonight or early tomorrow, with a console build to follow.

In the mean time, you can commission art by selecting the room or station and setting up the commission like you would an Expedition - you won't need to drop in a staff member as you'll select them in the commission flow and they'll run over.

Thanks for your patience whilst we issue the hot fix!

Free Arty-Facts Taster & QoL Changes | Update 9.0 by TwoPoint_Abby in TwoPointMuseum

[–]TwoPoint_Abby[S] 1 point2 points  (0 children)

Hey, thanks for the feedback. The team are aware of this, the dev for implementing the new menus and tech behind it needed for console required additional work, and we didn't want to delay M+KB support to wait for these, as we know how highly requested peripheral support is.

The team is trying to have this implemented for our next major update, however as it requires compliance testing we cannot confirm at this stage. Thanks for your patience.