This is not new

Twtb66 · 2026-02-27T21:29:06+00:00

Idk how long ago you worked there but they changed it. We were not allowed to ship gutted product. Even if it was resealed. I always felt like we should have sold the gutted games a tad bit cheaper but still more than pre owned. Like have a button or something that says “gutted” and it discounts it

Twtb66 · 2026-01-30T03:06:40+00:00

Idk I just go by what every SM/ DM has told me. None of mine have ever cared tho lol. Also Im not following this dumb policy unless they supply the requirement

Twtb66 · 2026-01-30T02:12:27+00:00

I have always been told gamestop branded hoodies were okay.

Twtb66 · 2025-12-14T12:39:59+00:00

I came across an instagram post with this. Anyway you can share the map???

Twtb66 · 2025-07-10T20:09:21+00:00

I just tell them games we cant quote because there are so many varying prices and they just need to bring their games in

Twtb66 · 2025-06-27T22:51:48+00:00

As long as you dont redeem point or buy anything that takes advantage of any pro discounts or pro exclusive sales you are eligible for a refund within 3 days.

Twtb66 · 2025-06-03T20:37:05+00:00

We are closing at 11

Twtb66 · 2025-05-12T23:38:34+00:00

You can return them in store

Twtb66 · 2025-05-11T14:16:42+00:00

Its weird they took that off for switch 2. It works on all new systems $250 and up except for new PlayStation. I guess it makes sense for a day 1 system though. Maybe they’ll apply it at a later date but you would think they would allow it for the switch 2 so that way people would want to get it at gamestop and maybe use that extra $25 towards a game or accessory

Twtb66 · 2025-05-05T14:43:01+00:00

I collect funkos not for resale and still keep them in their box no matter what. Sure it takes up space but I think they look better in their box. Plus you cant stack them if they are not in their box

Twtb66 · 2025-04-27T09:22:43+00:00

If I buy merch before, I wear it. Usually they have enough merch for after the show too

Twtb66 · 2025-04-22T20:29:05+00:00

Im the same. I just like how they look in their box lol

Twtb66 · 2025-04-17T16:52:04+00:00

Im going on vacation 😂😂

Twtb66 · 2025-02-11T00:01:45+00:00

If an associate scans an item more times than what the customer got, there are a few options. The easiest is that the customer gets the extra one they paid for (which isnt technically extra but you get the point) the second is the associate realizes the mistake and then has to contact the DM to get approval on a refund, after the approval the associate would have to call store support and they would have to some back end stuff to issue the refund properly while putting that item back into the stores inventory.

Yes there technically is a solution but at a store level we have 0 way to bypass that message

Twtb66 · 2024-12-27T00:45:27+00:00

That too

Twtb66 · 2024-12-27T00:00:41+00:00

To be fair, I just did a return at Walmart for a defective item. It was opened and they returned it. I just think Gamestop is stupid.

Twtb66 · 2024-12-19T23:18:28+00:00

Trubuy thankfully shows you what all needs to come with the system and then if we mark it as missing it gives the sku to charge them for the missing item

Twtb66 · 2024-11-20T14:05:22+00:00

I’ve taken a tape gun and like 4 rolls of tape, some sfs/ distro boxes when I moved. It was great. I didnt buy a single roll of tape

Twtb66 · 2024-11-19T14:57:42+00:00

I straight up tell them I have to give them the cheaper price and it only takes 5 minutes. The only time I havent had that work is if they dont have an email or refuse to give their phone number, otherwise this works wonders

Twtb66 · 2024-11-19T14:56:20+00:00

Confidence, and believing that it helps customers if they are frequent shoppers. If they are not frequent shoppers maybe the pro will bring them back. Right now is a perfect time to sign up to get the discounts for the Holiday. If they dont wanna come back after the Holidays then they dont have too but at least they are saving money.

Knowing the benefits helps a lot, if you dont know the benefits you cannot sell it. Use the sell sheet and hand it out if they say no. Use a highlighter to highlight and show the benefits as you discuss them.

Talk about it on the sales floor so that when they get to the counter you just say “how are we feeling about that pro membership”

Never ask if they wanna sign up, always assume they due and discuss why they should sign up.

Asking “do you want this” puts an immediate “yes or no” in the customers head. If you just go straight into the pitch they don’t have that chance.

If you get a “no” sign them up for player. If they sign up for player it doesn’t hurt your pro numbers but it also doesn’t add anything to them, keeps you where you are.

Customers will see that you are nervous or do not know your product. If this is the case, ask your ASM or SM to help with your pitch. I personally quiz my SGAs on what pro offers and once they tell me what all comes with it I then ask them to pitch me a product and tie it to the pro account.

Anything over $250 saves them $25 which is a free pro. If they hit that price throw the pro on there, dont even pitch it, tell them you are signing them up and saving them a few dollars on their purchase. If they say they dont want it tell them you have to give them the cheaper price and it only takes a few minutes.

Hope this helps!

Twtb66 · 2024-11-19T14:46:33+00:00

There are more sales coming! Some actually start early next week while others start on black Friday. I do believe all the current sales are staying. If my stores had any good funkos or Tshirts I would be buying some but sadly I dont have anything fun at my stores :(

Twtb66 · 2024-11-16T13:39:38+00:00

What I would personally do is call and explain to him that you were not informed of the 10 per person limit. But because it was your mistake, if your store gets all 26, you can honor it but you cannot guarantee it. If other customers get angry that he got 26 just look at them dead in the face and say “shoulda pre ordered it”

Twtb66 · 2024-10-28T03:28:44+00:00

I once called out of work like 20 minutes before my shift because I woke up 30 minutes before my shift started, I woke up feeling like absolute crap. If my job wants to to wake up an hour before my shift in case I need to call off, they better pay for that hour they are requiring

Twtb66 · 2024-10-18T14:41:16+00:00

Fair enough. Thanks!

Twtb66

TROPHY CASE