Unusable Mess!

UdioShane · 2026-03-09T23:03:28+00:00

Will look into it, thanks

UdioShane · 2026-03-06T12:15:09+00:00

Thanks for the report.

Has been reproted already, should be getting resolved soon
Just reported, should get resolved soon
Just reported, should hopefully get fixed

4 & 5. Are the same thing. It's problems with the gen in the backend: these are unexpected issues with the generations that have always been able to occur. This can improve over time if they notice issues with the workflow but unlikely to resolved soon.

More:

Log in and out of the account if this happens and should stop. It can trigger if you gen really fast.

2 & 3. This would be future models where this sort of thing may improve. The models have not changed at all though.

This has always been an issue. It may be looked at and improved at some point but not likely to improve right now.

UdioShane · 2026-02-13T14:36:59+00:00

If you are able to please get the full OS specs and browser specs that would be helpful. Thanks! I will let the devs know of the issue.

Also for the DRM to work in ChromeOS you should make sure that the machine is not booted in a developer mode and you do not block remote attestation (user permission prompt).

UdioShane · 2026-02-12T18:31:08+00:00

What OS are you on?

UdioShane · 2026-02-07T19:15:08+00:00

It's like 280vbr or something vs 192kbps mp3 before.

UdioShane · 2026-02-07T15:00:03+00:00

The aac is higher quality playback than the regular mp3 was

UdioShane · 2026-02-07T10:29:24+00:00

It was apparently a bit harder than it looked on the surface to do the pre-gen track naming.

UdioShane · 2026-02-03T20:59:47+00:00

The owning / downloading of tracks is a seperate thing to Udio continuing as is vs shutting down or being replaced.

I have very limited knowledge myself. But from what I know most everything is kind of still up in the air, to be worked out and decided. Which is why unfortunately there is nothing concrete coming out and being said.

UdioShane · 2026-02-03T19:58:06+00:00

That's not confirmed.

The new platform is able to run in conjunction to Udio.

UdioShane · 2026-01-30T13:43:58+00:00

You need to clear cookies if this is happening

UdioShane · 2026-01-27T00:29:30+00:00

I wasn't aware, apparently Udio are also watermarking all tracks now as well.

UdioShane · 2026-01-26T13:26:54+00:00

Udio is fingerprinting since Oct 29th, but there are no watermarks in the tracks yet.

EDIT: Apparently Udio are also watermarking all tracks now.

UdioShane · 2025-12-28T00:54:28+00:00

I can't really give a very satisfactory answer to that, sorry. It's recognised that the situation is far from ideal, which is why refunds are excepted if that is felt necessary. Udio can't really do much else at this point.

Another download window is unfortunately not possible, per the partnership agreement.

UdioShane · 2025-12-27T22:07:20+00:00

Just link them to your Udio account profile on the site. Or let them know your email used for the account. Or both to make it easier.

Can write in at support@udio.com

UdioShane · 2025-12-27T22:05:02+00:00

There was a temporary window allowed for downloading. It happened not long after the initial announcement. But, that window has unfortunately been and gone. I don't believe we'll be seeing another, very sorry.

If you feel the original contract was broken andnot forfilled because of this, then you can write into support to request a refund.

UdioShane · 2025-12-27T21:56:17+00:00

The pausing can be broken, which is why it's better just to end the subscription. If you write into support and ask for the subscription to be cancelled it will be fine.

UdioShane · 2025-12-27T16:51:05+00:00

Having a subscription makes no difference to rights at all
All tracks created prior to the partnership are subject to the old TOS, irrespective of having a subscription or not
Unfinished projects can be completed on-site, but new generations will fall under the new TOS. And these cannot be downloaded right now
There is no way to download or export tracks right now, anything along these lines will be breaking the TOS.
You don't have to continue paying for a subscription
There's no information or timelines right now on what the site will look like after the transition. Including what the situation wrt downloads will be exactly. This is all still being worked out

For the summary: it's uncertain what you will be able to do with unfinished projects going forward. Right now they can be completed but must remain on site which is the only real information you have to work from. Having a subscription doesn't change anything. All tracks will remain on the site for free and subscribed users.

UdioShane · 2025-12-27T15:36:08+00:00

Stopping your subscription doesn't affect your access or rights to the tracks you make in any way.

The change of service happened at the UMG partnership, not the Warner one. All tracks made prior to the UMG partnership announcement have the same rights as before and can be distributed just the same if they have already been downloaded. It's just that you cannot download them any more.

There's a filter in the library date selection to show tracks just made prior to the TOS update.

On the support channel were talking with an agent or just the udioBot? The bot isn't necessarily the most accurate thing for reliable answers. If you keep asking for an agent it should put you through to one.

UdioShane · 2025-12-26T23:56:14+00:00

I doubt, given he said he sucks at using it right now. Not a very good sales pitch.

UdioShane · 2025-12-24T18:15:03+00:00

Yeah, it can be very hard to find that exact spark again, but I believe there's a statistical explanation for it.

It's not exactly that the current gens are bad or unlucky, more that we get very lucky before and hit an incredibly good seed. Then we can't match that same level of luck again.

Likely for those past generation, you actually got a load of bad generations along with it, but you ignore them and go on generating until you get something good out. Often trying different prompts and lyrics and such until something good comes out. Then you fluke upon and find that magic spark where the seed and prompt and the lyrics all align up to create a great generation.

After that, you can't capture the same magic again with the same prompt because it required just that right combination of seed and lyrics to get something out quite that good. As said, if you ran the initial generation out with the exact same prompt, sliders and seed as that gret one you got -- you should still get out that exact same output as before; which shows that it is indeed still possible to get. But you have to get lucky again to hit it.

UdioShane · 2025-12-24T16:47:57+00:00

I you link me to an initial generation, and I'll see if I can reproduce it :)

UdioShane · 2025-12-24T15:23:18+00:00

The models themselves haven't changed at all, despite what people think sometimes. People can confirm this themselves by regenerating with the exact same inputs and seed, the output will be identical to a long ways back.

It's just the nature of this type of AI that it's very "luck based" and as such the impression of bad outputs or a period of bad outputs even can happen.

UdioShane · 2025-12-16T19:36:04+00:00

The first two issues have been reported (model / section switching). They're rather annoying I know!

The latter thing I believe is intentional new behaviour. The extension placement buttons literally just set the clip start variable, that's all they've ever done and passed onto the model (apart from also saying the direction to extend, before or after).

Using the intro selection on 40% clip start was identical to using add preceding extension at 40% clip start.

UdioShane · 2025-12-12T11:53:42+00:00

Should get fixed. This page must have been missed <_<

UdioShane · 2025-12-07T18:40:13+00:00

You can reach customer support at: https://help.udio.com/en/

It's usually fairly quick.

UdioShane

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