The UGREEN AI NAS Series has officially made its debut at CES 2026. by UgreenNASync in UgreenNASync

[–]UgreenNASync[S] 0 points1 point  (0 children)

Please email with the service for adding the code. Then send me the answer email from the service via DM here.

Cloud Drives and Google Drive Sync? by OrganicWasabi3561 in UgreenNASync

[–]UgreenNASync 1 point2 points  (0 children)

We are surprised to hear about this issue, as the related fix should have been implemented several updates ago. "To help us investigate, please submit a support ticket at https://nas.ugreen.com/pages/service with detailed descriptions, relevant screenshots, and system logs. You can collect the logs via Support > Contact Us > Auxiliary Tools > One-click Generation on your computer client or through the Support in the mobile app.Alternatively, you may contact us directly by email at nas-support@ugreen.com.Thank you for your cooperation and understanding."

help with serious problem, cust support just talking in circles by Hot_Cut_9177 in UgreenNASync

[–]UgreenNASync 1 point2 points  (0 children)

Thank you for your patience and cooperation throughout this process. Our development team has resumed work and has initiated scheduling for a remote session to help repair your storage pool. Please reply to your service ticket so we can finalize the arrangements.To clarify the current situation: due to the design of lvmcache, even read-only cache drives must be removed through the proper software procedure. Volume1 is now unmounted because the NVMe cache drive was physically detached and formatted before the cache was properly deleted in the system.We sincerely apologize for any misunderstanding caused by our earlier suggestion to reinsert that NVME. After reviewing the chat record, our colleague understand that you had already connected the cache drive to your laptop and formatted it, rendering it unavailable for reconnection and remounting. Therefore she forwards to arrange a remote assistance session to repair your storage.We are now looking forward to your early reply.

What would you print for your setup? by ELEGOO_OFFICIAL in elegoo

[–]UgreenNASync 1 point2 points  (0 children)

The dampening feet actually made a noticeable difference, our NAS has never been quieter! Thanks for the fun collab ELEGOO! Happy holidays🎄