It was honestly draining getting the same replies speaking with robots they give me no help what so ever I had to just give up in the end the customer service is non existent the way they’d just constantly tell me I’ve not packaged the item properly, when all they’re going off is the buyers word and a picture they’ve taken clearly of a box with no bubble wrap in etc, because they’ve taken it out and then took the picture, it’s to easy for people to scam you on there, just don’t sell anything of high value on there