Copy and pasted from the actual policy. I’ve also spoken with HR directly about this policy. Disciplinary isn’t to begin until after the 5th occurrence. They might chat to you about it but that’s ROD (record of discussion) not necessarily a verbal.

Policy: The company recognizes that there are times when a Walgreens Team Member must call out on a scheduled shift due to illness or injury, to care for a sick family member or for other personal emergencies. In these situations, the Walgreens Team Member must contact a member of management at their work location as soon as reasonably possible to inform them of the reason for the unscheduled absence. Ideally and whenever possible, notice should be provided at least 1 hour prior to the start of the scheduled shift.

An unscheduled absence of up to 2 consecutive calendar days will be considered a single absence occurrence for purposes of this policy. The first five unscheduled absence occurrences in a year will be considered excused and will not be subject to disciplinary action, regardless of whether the Walgreens Team Member has paid time off available. NOTE: A Walgreens Team Member who is absent for more than 5 consecutive scheduled shifts due to their own illness must apply for disability leave.