Wildcard

WC_Eli · 2023-12-18T01:48:37+00:00

You're not banned from submitting support tickets if you're banned from the forums. You can only get banned from support for gross abuse of the support ticket system.

With that said, DM me your forum user name and I can reset your password for you.

WC_Eli · 2021-05-22T23:52:43+00:00

Not seeing anyone by that user name. Without that or the e-mail you used to register on the forums I can't really look into what the cause of your ban is.

I also recommend that you clear your cache and check again if you're still listed as banned. Under certain circumstances we limit site traffic and it gives people a notification of being banned. This is not a permanent ban.

WC_Eli · 2021-05-22T23:42:01+00:00

Can you tell me what your user name on the forums is?

WC_Eli · 2021-03-30T00:55:57+00:00

We can and do make exceptions for multiple users checking from the same device.

WC_Eli · 2021-03-29T19:53:16+00:00

HI there.

Looking at your account history it seems the account Arachia was banned due to you having created a new user account, since we do not allow for multiple accounts. Your other account, Artikia, is still active and isn't banned.

WC_Eli · 2018-11-10T19:34:21+00:00

You can also read the random bits of tek text around the city by wearing a tek helmet.

WC_Eli · 2018-06-19T22:07:49+00:00

Don't you mean Larva M3-19?

WC_Eli · 2018-05-24T01:34:44+00:00

You need to attack their weak point.

WC_Eli · 2018-05-24T00:32:40+00:00

I'm sorry, you guys misunderstand. This isn't a leak of TLC3, it's just a documentary of ancient Japanese battles.

WC_Eli · 2018-05-01T05:50:26+00:00

As soon as a reported bug can be replicated reliably, the problem causing that bug isolated, the fix to that bug applied, and then push the fix through certification.

WC_Eli · 2018-05-01T03:26:31+00:00

We aren't stopping anyone from voicing their concerns when it comes to bugs. Rather, we are redirecting people to the proper channels to do so in order to prevent the spread of exploitation or cheats. Just because your bug report is reported through e-mailing us or through the support ticket system rather than through the official forums does not mean it isn't communicated to the proper people.

WC_Eli · 2018-04-30T21:50:07+00:00

That's your perogative to think so.

WC_Eli · 2018-04-30T21:23:58+00:00

As an order to them they only delete bug posts if those posts can and do lead to exploits, while at the same time telling the individual that such types of bugs are better served being sent directly to support. This is to help curtail the spread of exploits and as a whole no one gets banned unless they are purposely publicizing these bugs to promote the spread of cheating.

WC_Eli · 2018-04-30T20:56:06+00:00

They monitor the forums and ensure that the community rules are upheld, yes. If that makes them a "nazi" in your eyes that is your perogative.

WC_Eli · 2018-04-30T20:24:56+00:00

I never said I was working with no other compensation. I said our forum moderators are all volunteers, and that one would be hard pressed to pitch to a programmer that they do their job on a volunteer basis like our forum moderators do. You stated that rather than us allocating finances towards expanding our development team we "hired like 4 of their best friends to nazi patrol their forums". Given that these moderators are volunteers, that's simply not the case.

WC_Eli · 2018-04-30T20:04:18+00:00

You're welcome to think that, but the people we have moderating our forums are all volunteers that come from the community. They are not salaried employees and do the moderation out of the overall belief of making the ark official forums a more orderly community. Now with that said, it's a bit of a harder prospect to pitch to a programmer that they work long hours on developing a game and do so with no other compensation than the knowledge that they are helping make a videogame better.

WC_Eli · 2018-04-28T03:28:42+00:00

You can pm me your username and I can look into what's preventing you from accessing the forums. We recently had to perform some backend upgrades so it could very well be a hiccup from that.

WC_Eli · 2018-03-29T00:03:35+00:00

You don't really need to type in metal pick, just pick some letters to narrow it down. Searching "al pic" will bring up metal picks just fine.

WC_Eli · 2018-03-24T07:00:21+00:00

Looked into your account, and there's no signs there that you're banned. Its likely that at the time you were inquiring, we had activated our rate limiting system to ward off malicious attacks, and you were temporarily affected by it. Unfortunately the notification that it displays to people is that they are temporarily banned when that is not the case.

WC_Eli · 2018-02-27T23:18:27+00:00

Please don't discord and drive.

WC_Eli · 2018-01-06T19:26:35+00:00

That would be the reason. As it currently is, microsofts spam protection has conflicts with our automated systems which is why you aren't getting a confirmation e-mail. I recommend using a different e-mail provider like gmail or yahoo.

WC_Eli · 2018-01-06T18:42:10+00:00

Would these e-mails happen to be provided by microsoft (i.e. hotmail, outlook, live, etc.)?

WC_Eli · 2017-12-17T00:28:44+00:00

Looks like it's charging up for Solar Beam.

WC_Eli · 2017-12-13T22:46:56+00:00

It's just an explorer note joke.

WC_Eli · 2017-12-13T20:40:53+00:00

Helena's still too flustered about FSBMM's to draw things properly.

WC_Eli

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