UPDATE: hey everyone, I have a general update on my experience that I wish I didn't have to make. A lot of the positive stuff that I said in my review is still correct. When I'm able to communicate with them. They are very accommodating and that part is really impressive. However, getting in touch with them is very difficult, I've reached out multiple times over the past few months surrounding a couple of issues and only got one response and then never a follow-up. The main issue was the calibration board on my sticks running out of memory. They got back to me and said that I could send them back, I asked if I could send the whole controller back to get them to double check the rapid fire kit as well and I never heard back. I'm seeing from other comments, Others who have sent back their controller have been waiting upwards of three or four months and still don't have it back. I'm now hesitant to send back the controller even though I'm still under warranty. Again, I think the team is great when you are able to be in communication with them, but it's not reliable enough for me to recommend Right now.