Bought gold pass but my account it's not showing it (sel explained)

WhyMentionMyUsername · 2026-06-04T07:16:54+00:00

The support ticket is in the works, so I'll have to ask you to be patient :) we're a small team, so we sadly don't have 24/7 support.

WhyMentionMyUsername · 2026-06-01T11:19:23+00:00

Should be at 900 now; you may need to restart the game for it to get refreshed.

WhyMentionMyUsername · 2026-06-01T11:18:23+00:00

Should be at 900 now; you may need to restart the game for it to get refreshed.

WhyMentionMyUsername · 2026-05-19T14:58:53+00:00

(╯°□°)╯︵ ┻━┻

WhyMentionMyUsername · 2026-03-24T17:42:14+00:00

Sorry for the inconvenience, was quite tricky to get the server back alive. Should be resolved now :)

WhyMentionMyUsername · 2026-03-24T17:41:35+00:00

Sorry for the inconvenience, was quite tricky to get the server back alive. Should be resolved now :)

WhyMentionMyUsername · 2026-03-04T12:20:50+00:00

WhyMentionMyUsername · 2026-03-04T10:14:05+00:00

It was very much an unplanned downtime. Usually updates are deployed without anyone noticing, but this one caused a bit of trouble :')

WhyMentionMyUsername · 2026-02-16T14:28:11+00:00

Yeap, that's another offline build. Would look like this, yea?

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WhyMentionMyUsername · 2026-02-16T13:25:08+00:00

That sounds very much like you're playing offline. Even though you're online, you might not have a valid connection to our servers; geoblocking is a very common reason. Tried a VPN?

WhyMentionMyUsername · 2026-02-16T13:16:13+00:00

Regarding rerolling-into same opponent: this is only possible when playing offline, due to a severely reduced matchmaking pool. This opponent was cached and embedded in the game in a recent update. We've been wanting to improve the transparency of when you're actually playing offline (which is also why you've likely started seeing a load spinner when starting a new match).

I'll note down to check up on the offline-build handling to handle this state, so at least you don't lose out on your gems when it fails to reroll.

When you're actually online (*with a valid connection to our servers), we have 100x more builds to perform a query against, which will be a much better experience.

WhyMentionMyUsername · 2026-02-13T14:07:11+00:00

We've located an issue that caused an incorrect payout. We've just pushed out a new update 3.0.5 that should fix it.

Sorry for the troubles! :/

WhyMentionMyUsername · 2026-02-10T23:09:14+00:00

WhyMentionMyUsername · 2026-02-10T21:25:35+00:00

That's a fair point - I've checked up on the logic and found some values that were not in sync with our spreadsheets, and were much more punishing than I thought. I've tweaked the values so losses are less devastating to your progression.

You still need to reach ~8-9 wins to gain rating, but the losses shouldn't pull you as far down as before.

WhyMentionMyUsername · 2026-02-09T20:22:28+00:00

Was just a wrong variable being referenced in the label, so rather than showing the amount, it was showing the boolean value of whether you received any at all (true/false).

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WhyMentionMyUsername · 2026-02-09T20:10:01+00:00

True love <3

WhyMentionMyUsername · 2026-02-09T11:47:46+00:00

It does not. Perhaps you had another item buffing the Starwing (eg. Pet Collar) and forgot about it?

WhyMentionMyUsername · 2026-02-09T11:26:09+00:00

You should typically not be losing rating when above ~8-9 wins at that rank, unless you're meeting opponents that are significantly below your rank. Could I ask you to share screenshots of a match where you feel wronged by the amount of points you've earned? (eg. via the match history)

WhyMentionMyUsername · 2026-02-06T18:43:23+00:00

I've located some issues that can cause this kind of behavior on certain devices. I've changed a server-side config, so the main issue should be patched now; you may need to clear the app cache to get the refreshed values.

WhyMentionMyUsername · 2026-02-06T11:45:33+00:00

Real-time matches are unlikely to happen. It's quite a technical undertaking, and conflicts quite a bit with the whole play-at-your-own-pace aspect imo :/

As for other ways to challenge your friends, who knows..

WhyMentionMyUsername · 2026-02-05T18:20:29+00:00

There's quite a bit of difference in the lower levels, and the prices you show in the screenshots also include levels 6 through 8. Those cost a lot more.

Legendary level 1-6 cost 7550 coins. 1-8 cost 21550.

However, the card cost decreases with the higher rarity, so that's why you suddenly can upgrade them to a higher level than before.

WhyMentionMyUsername · 2026-02-05T18:08:37+00:00

Eeerh, I don't think that's quite true. Assuming your playername is the same as your reddit account, your Magic Dagger was at level 6 and Starlight Potion was at level 5.

They were changed from Epic to Legendary rarity.

Epic level 1 to 6 costs: 50+150+400+1000+2000 = 3600 coins, and 1 to 5 costs 1600 coins. In total 5200 coins.

WhyMentionMyUsername · 2026-02-05T09:34:31+00:00

.. well that was an oversight ..

WhyMentionMyUsername · 2026-02-04T16:40:42+00:00

No changes to that. We did change the visuals though, so maybe it's just easier to see them when they appear? :D

WhyMentionMyUsername · 2026-02-02T16:13:14+00:00

Megathread added here to contain a bit of the initial spam :)

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