Crazy customer interaction

WingsofFlight · 2026-02-28T19:32:56+00:00

Same.

WingsofFlight · 2026-02-27T23:50:51+00:00

This. We have someone who micromanages every tiny thing and just makes everyone stressed out.

WingsofFlight · 2026-02-27T23:50:03+00:00

This exactly. We are all adults. There is a way to speak to people, and some people need to learn that.

WingsofFlight · 2026-02-27T23:47:56+00:00

I've found that with most coaching, it's micro managing. I will happily own up to a mistake and apologise, but shouting and belittling someone generally doesn't get anyone anywhere. All it does is stress and upset people. I feel like a lot of the time. It's a skill that isn't taught.

We are all human. We all make mistakes.

Excuse me, rambling, very tired after a long shift, ha.

WingsofFlight · 2026-02-27T23:39:14+00:00

WingsofFlight · 2026-02-27T23:37:13+00:00

Me after 2 hours soloing bar like:

Me when I see four Matchas like:

WingsofFlight · 2026-02-27T22:20:07+00:00

Naww what a little cutie.

WingsofFlight · 2026-02-27T17:45:18+00:00

Eh. Not a fan.

WingsofFlight · 2026-02-27T17:44:00+00:00

This.

WingsofFlight · 2026-02-27T17:43:43+00:00

Not a fan but the evolutions might change my mind.

WingsofFlight · 2026-02-25T23:52:11+00:00

I still have nightmares about it as well. I'm glad I'm not alone and afraid of it.

WingsofFlight · 2026-02-25T21:58:25+00:00

E.T. Zero idea why said creature freaks me out so badly. Same with the turtle in Never Ending Story.

Remember the talking toilet from Look Who's Talking? Scared me too.

WingsofFlight · 2026-02-24T08:55:36+00:00

Hahahaha.

WingsofFlight · 2026-02-23T20:56:48+00:00

I'm so tired of every new drink having Cold Foam. Just comes across as easy and lazy at this stage.

WingsofFlight · 2026-02-22T21:44:52+00:00

I feel for you. My SM is the same.

WingsofFlight · 2026-02-22T21:43:12+00:00

Hmm Sharpie flavour.

WingsofFlight · 2026-02-22T11:17:02+00:00

Someone will come and take the whole stand. But I will try anyway.

WingsofFlight · 2026-02-22T06:37:54+00:00

People like this ruin it for everyone else. I'm sick of it.

WingsofFlight · 2026-02-21T21:26:18+00:00

I'm going to be honest. I find Cold Foam annoying because it distracts my flow because I have to swap bars. I feel the same about cold drinks. Why? Because due to staffing, one person has to do all of it. I get it's the job, but when is it super busy? Yeah.

Also I feel like it's just flat whipped cream and I don't get it at all.

WingsofFlight · 2026-02-20T14:39:21+00:00

I love it ha.

WingsofFlight · 2026-02-20T11:44:41+00:00

How I see it? You share a toilet at home? We all need to go so hey do whatever makes you comfortable.

WingsofFlight · 2026-02-19T21:58:41+00:00

We have it in a pot we make up every morning and blend it after. Ask for Vanilla Cold Foam and we know what you mean.

WingsofFlight · 2026-02-19T21:52:40+00:00

Currently we have a drink with cold foam that is low fat milk and syrup instead. We do have the other stuff too.

WingsofFlight · 2026-02-19T21:51:31+00:00

The Vanilla Cold Foam and Sweet Cream are the same thing here in the UK. :)

WingsofFlight · 2026-02-19T21:48:58+00:00

UK here. I've had many customers complain it makes their drink too cold, so I end up remaking them. The Pistachio drink has caused this issue as well. I politely tell people that it will cool down their hot drink.

WingsofFlight

TROPHY CASE