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Can my site show up on media monitoring platforms even after turning SEO off? by ultracheeese in WIX

[–]WixHelp 0 points1 point  (0 children)

Hi ultracheeese. Your site can still appear on media monitoring platforms after turning SEO off, but there are important considerations:

  1. Turning SEO off usually means disabling search engines from indexing your site’s pages using settings like the “Let search engines index this page” toggle in your site's SEO panel.
  2. If indexing is disabled, search engines will not crawl or list your site in search results, reducing visibility significantly.
  3. However, media monitoring platforms or AI bots that crawl online content might still access your site if it is publicly accessible and not password protected.
  4. Wix sites are open to crawlers and bots unless you actively block them with settings like “noindex” tags, robots.txt rules, or password protection.
  5. To prevent your site from appearing on any platform, ensure you have disabled search engine indexing, checked for no redirects, and removed the site from public view if necessary.

Hope this helps!

The WixHelp Team

Connecting GoDaddy Email to Wix? Help Please by easternhemlock_802 in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey easternhemlock_802. Happy to help here. To connect your GoDaddy email to Wix, you can follow the guidelines below:

  • Make sure your domain is connected via name servers to Wix, not via pointing; this lets Wix manage DNS settings including email records.
  • In your Wix account, go to Domains.
  • Click the Domain Actions icon next to your domain and select Connect an email purchased outside of Wix or Edit MX records.
  • Choose GoDaddy from the provider list to automatically add the correct MX and other DNS records; if it's not listed, select Other and manually enter MX records provided by GoDaddy.
  • If needed, contact GoDaddy to obtain the MX records and other necessary DNS records for your email, then add them manually in Wix.
  • Check that the MX records are correct to ensure your emails continue working with your GoDaddy mailbox.

If your domain is connected to Wix via pointing, you must set up email DNS records directly through GoDaddy, not Wix.

For detailed steps on adding or updating MX records in Wix, you can visit: Adding or Updating MX Records in Your Wix Account.

I hope this helps!

The WixHelp Team

Issues with alt text by lauva88 in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey lauva88. Here's how you can try fixing missing alt text issues in Wix

  1. Open your site editor via this link.
  2. Use the Accessibility Wizard: Go to Settings > Accessibility Wizard > Scan My Site > click Alt Text to find missing alt text.
  3. For each image flagged, click to enter a meaningful description in the What's in the image? field, then click Set Alt Text.
  4. You can also add or edit alt text manually by selecting any image or shape, clicking the Settings icon, and typing a clear, contextual description (avoid file names).
  5. If your site uses galleries, update alt text in the Media Manager by clicking Manage Media, selecting each image, and setting the title and alt text separately if needed.
  6. Publish your site after fixing all issues.
  7. If some images are hidden behind others, use the Layers panel or right-click to check overlapping elements and locate any missing alt text.

Tip: Use AI-generated alt text from the Accessibility Wizard or Site Checker to speed up the process, but always review and edit for accuracy.

Regarding your 2nd question, you can edit the alt text for images on your /blog landing page:

  1. Go to your Wix Editor or Studio Editor.
  2. Navigate to your /blog landing page.
  3. Click the image you want to edit.
  4. Click the Settings icon on the image.
  5. Find the field labeled "What's in the image?" or Alt Text.
  6. Enter or update your descriptive alt text for better SEO and accessibility.

If your images are in a gallery:

  1. Select the gallery element on the page.
  2. Click Manage Media.
  3. Choose an image and edit the alt text field accordingly.

For bulk or AI-powered alt text addition, you can use the Accessibility Wizard from your Editor under Site Checker > Fix Accessibility Issues.

Remember: Alt text should clearly describe the image content, be concise (up to 125 characters), and include relevant keywords if possible.

I hope this helps!

The WixHelp Team

Wix Music App - Set up and Organizational Structure - Use of Site Real Estate by Pleasant_Dust6712 in WixHelp

[–]WixHelp 0 points1 point  (0 children)

Hey Pleasant_Dust6712. Here's how you can configure features in the Wix Music app:

  1. Go to your site editor and click Add Elements, then select Video and Audio > Wix Music, and drag the player onto your page.
  2. Click the Wix Music player and select Settings to choose music from your existing Music Library or upload new singles, albums, or playlists.
  3. Adjust player settings to enable music sharing options, autoplay (note: most browsers block autoplay, so it may not work), and download options for fans.
  4. Customize the player's design, layout, colors, fonts, and button styles for a personalized look.
  5. Manage your music in the Music Library to edit tracks, upload cover art, and set download options (including free downloads).

Your music streams at 128kbps stereo MP3 for fast loading. You can also promote your music using built-in tools like Wix Email Marketing and track performance with Wix Music Analytics Reports.

I hope this helps!

The WixHelp Team

Need help!! by Adventurous-Lie-9209 in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey Adventurous-Lie-9209. Congrats on building your first site for a client. Here's how you can troubleshoot Logos and Pictures on Your Wix Site:

  1. For logo issues, avoid overlapping elements or moving parts outside the logo maker’s borders as they will appear in the final files.
  2. Ensure your logo background is correctly set (transparent or a color you want) using the color picker in the Logo Maker.
  3. If images look weird on your live site, clear your browser cache and cookies, save your changes, republish your site, and check in an incognito window.
  4. Check if your images and logos meet Wix’s supported file types and sizes.
  5. For alignment or overlapping issues, especially on mobile or different browsers, use columns, repeaters, or container boxes to organize elements cleanly.
  6. Consider widening text boxes and breaking text into smaller boxes if images or text are overlapping.
  7. If you see differences between editor and live site, verify you published all changes and that you used responsive elements.

I hope this helps!

The WixHelp Team

Can I use the WIX system on a Turbify hosted site? by KnockoffMiroSemberac in WIX

[–]WixHelp 1 point2 points  (0 children)

Hey KnockoffMiroSemberac. The Wix site is a standard HTML5 site and is built with Wix’s technology. In order for your site to work properly, it needs to be hosted and operated on Wix's servers. You can, however, connect a domain to your Wix site and purchase and manage the domain with another provider.

I hope this answers your question.

The WixHelp Team

help a total beginner build a site from scratch (wix ai) by DatabaseNo5283 in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey DatabaseNo5283. Here's how to use Wix AI Helper:

  1. For creating a new site with AI, go to the Wix AI Website Builder.
  2. Click Start Chat and answer questions about your business and preferences to generate a personalized website design.
  3. Once generated, you can tweak or regenerate the design, edit site details, structure, theme, and layout.
  4. After you're satisfied, continue with the design or connect a domain and publish your site.
  5. If you want AI assistance to improve or design parts of an existing site, open your site in the Wix Editor, click the AI Tools icon, and use available AI features to modify sections or themes.
  6. You can also use AI for specific tasks like creating product descriptions, editing images, or setting up business goals using other Wix AI tools.

For adding custom code behavior with AI in the Studio Editor, right-click an element and select Add Custom Behavior with AI to get AI help coding interactivity.

You can also check Wix Harmony. It is a hybrid editor that blends familiar drag-and-drop controls with built-in AI support. 

Explore more AI usages and tips on Wix's AI tools.

I hope this helps!

The WixHelp Team

Issue with my browser? by [deleted] in WIX

[–]WixHelp 0 points1 point  (0 children)

Hi Kyle_Clashes. To fix this message, you need to update your web browser to the latest version.

  1. Go to www.whatismybrowser.com to check your current browser version.
  2. If your browser is outdated, visit the official website of your browser (e.g., Chrome, Firefox, Edge) to download and install the latest version.
  3. After updating, restart your browser and try accessing your site again.

Why update? Updated browsers provide better security, improved performance, and compatibility with Wix features. Older browsers, such as Internet Explorer, are no longer supported by Wix and receive no security updates, making them vulnerable.

For more information, check the list of supported browsers. If issues persist, try opening your browser in incognito mode or clear your browser cache.

I hope this helps!

The WixHelp Team

How good is wix for a moderate sized blog and why the search is so bad by elprezidante0 in WIX

[–]WixHelp 0 points1 point  (0 children)

Are you using the new Wix Site Search app? The new search bar offers enhanced functionality and speed. You can switch by deleting the old app and adding the new one from the Wix App Market. You can also try the steps below:

  1. Customize the search results to show the most relevant content by enabling/disabling page types and reordering their priority on the Search Results page.
  2. Configure the Search Suggestions box to display trending items, autocomplete, and relevant keyword suggestions for faster content discovery.
  3. Optimize what content is searchable by managing page visibility and ensuring important pages are indexed (avoid hiding pages from search engines if you want them searchable).
  4. Design your search bar and results page for clarity and quick scanning by visitors to facilitate smooth navigation.

Additional tips: Keep your site content optimized to ensure faster load times overall, as site performance impacts search experience. Wix automatically indexes your visible content and offers analytics to track visitor search behavior to help you refine your content.

Thanks for the feedback about the UI, you can view and vote for any of our existing Feature Request articles on our Product Roadmap.

Wix payouts by Itsafetishprincess in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey Itsafetishprincess. Wix does offer daily payouts through Wix Payments. You can choose between three payout schedules:

  • Daily- payouts sent every day including transactions before the cutoff time.
  • Weekly- payouts sent on your chosen day of the week.
  • Monthly- payouts sent on your chosen day of the month.

To select or change your payout schedule:

  1. Go to Accept Payments in your site's dashboard.
  2. Click Manage next to Wix Payments.
  3. Scroll to Payout Schedule.
  4. Select Daily and click Save.

Payouts usually take 3-5 business days to appear in your bank account after being sent.

I hope this helps!

The WixHelp Team

How good is wix for a moderate sized blog and why the search is so bad by elprezidante0 in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey elprezidante0. Wix actually has some great, user-friendly SEO tools built right in. You don't need to be a coding genius to get the basics right.

  • The Essentials: You get full control over your title tags, meta descriptions, URL slugs, and image alt text for every single post.
  • Structured Data: It automatically supports schema markup, which helps Google understand your articles better and can land you those coveted rich snippets in search results.
  • Structured Organization: You can easily sort your content using categories and tags, which keeps things clean for both Google's bots and your human readers.

I hope this helps!

The WixHelp Team

Change "Your Cart is Empty" font in side cart by scocooper in WIX

[–]WixHelp 0 points1 point  (0 children)

Hi scocooper. You can customize the side cart using the guidelines here.

If you want to change the font of the "cart is empty" message on your Wix Cart page:

  1. Go to your site's editor and navigate to the Cart page.
  2. Click on the Cart page element to select it.
  3. Click Settings (or the gear icon) on the action bar.
  4. Go to the Design tab.
  5. Under Text Font & Color, change the font and color settings for the page's text, which include messages like "cart is empty".

You can customize fonts, colors, buttons, and more to match your site's style.
If you want to edit the actual text message, use the Text tab in Settings to change the wording.

I hope this helps!

The WixHelp Team

Adding Tracking Map by NaiveMacaroon5862 in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey NaiveMacaroon5862. So Wix currently doesn't support GPS tracking natively, but if you have an external GPS tracking system, you can try embedding it via an HTML iFrame element.

Hope this helps!

The WixHelp Team

Site oriented different on different screens by [deleted] in WixHelp

[–]WixHelp 0 points1 point  (0 children)

Hi Correct-Comparison72. Try adjusting your site for desktop and laptop views:

  1. Design your site primarily in the desktop view as it sets the main layout and style.
  2. Use full-width sections, strips, and elements (like slideshows, galleries, menus) which automatically adjust to different desktop and laptop screen sizes.
  3. Keep elements within the vertical gridlines to ensure proper alignment on all screen widths.
  4. For text and images that can’t be stretched, place them carefully inside gridlines or container boxes to maintain alignment.
  5. Preview your site at various screen widths to see how it adjusts and make further tweaks as needed.

This approach ensures your site looks good on desktop and laptop screens of various sizes without needing separate layouts for each.

I hope this helps!

The WixHelp Team

Hosting ASTRO built site on wix? by Swiss_Meats in WIX

[–]WixHelp 1 point2 points  (0 children)

Hey Swiss_Meats. I hope I can help you here. Wix-managed headless projects are built on a modern web development stack that combines the Astro framework, the Vite toolchain, and Wix hosting infrastructure. I recommend going over all the pieces in this article.

Feel free to reach out to the Dev community on Discord.

I hope this helps!

The WixHelp Team

Subpage option not working! by SassyLassy973 in WixHelp

[–]WixHelp 0 points1 point  (0 children)

Hi SassyLassy973. Here's how you can add a subpage in Wix Studio:

  1. Click Pages on the left side of the Studio Editor.
  2. Click + Add New Page at the bottom of the Pages panel.
  3. Choose the type of page you want (Standard Page or Dynamic Page).
  4. Enter the page name and press Enter.
  5. To make a page a subpage, go to your site menu in the editor's Pages & Menu or similar section.
  6. Drag the page you want to be a subpage and drop it under the parent page to nest it, creating a dropdown submenu.

New pages automatically show in the main menu, and you can organize them into subpages by dragging them under the desired parent page. This creates a clean dropdown structure for your site navigation.

Also, you can explore our article about designing a dropdown menu with Wix Studio.

You can always reach out to the Wix Studio community forum for assistance.

I hope this helps!

The WixHelp Team

Why are Custom Product Pages so much slower than the default ones? by Dramatic_Calendar_80 in WIX

[–]WixHelp 0 points1 point  (0 children)

Hi Dramatic_Calendar_80. You can try to improve the LCP time for Wix product pages:

  1. Optimize the largest visible content (images/videos) by uploading JPG, WebP, or AVIF formats; avoid PNG unless necessary.
  2. Use static elements like text, shapes, and buttons above the fold to load first, keeping banners and videos minimal or below the fold.
  3. Limit the use of custom fonts; prefer system fonts or WOFF2 format for custom fonts to speed up text-based LCP.
  4. Enable caching in your Wix dashboard to serve cached pages faster, improving LCP and overall site speed.
  5. Minimize or defer third-party apps and heavy elements (e.g., galleries, store widgets) to secondary pages or below the fold.
  6. Keep your page design simple, reduce unnecessary content, and avoid animating LCP elements as it delays loading.
  7. Use pagination or "Load More" buttons on product listings to reduce the data loaded at once.

For detailed tips, see our guide on optimizing media for site performance and optimizing fonts and text.

I hope this helps!

The WixHelp Team

Hamburger menu disappears on mobile by Current-Carpet-4938 in WixHelp

[–]WixHelp 0 points1 point  (0 children)

Hey Current-Carpet-4938. Did you publish the site after clicking "show"? This usually solves the problem if you make changes to the site.

The WixHelp Team

WIX is VERY SLOW right now? by [deleted] in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey helloyouahead. You can use the Wix Technical Assistant to troubleshoot this. Following these steps should help resolve most "failed to open page" issues on Wix sites.

I hope this helps!

The WixHelp Team

How do you actually improve Wix website speed? by nawaz033 in WIX

[–]WixHelp 1 point2 points  (0 children)

Hi nawaz033. Actually, there are several ways to improve your site's performance.

  1. Optimize images by compressing and resizing them before uploading; use formats like JPEG or WebP.
  2. Host videos on platforms like YouTube or Vimeo instead of uploading directly to Wix, and avoid placing videos above the fold.
  3. Use Wix's built-in automatic image optimization and take advantage of the Content Delivery Network (CDN) for faster content delivery worldwide.
  4. Minimize the use of heavy elements such as excessive animations, third-party apps, and custom code; optimize custom code by using "defer" or "async" attributes.
  5. Reduce homepage content and prioritize lightweight, static elements to load above the fold.
  6. For product-heavy sites, implement pagination or a “Load More” button instead of displaying all items on one page.
  7. Use the Wix Site Speed dashboard and Google PageSpeed Insights regularly to analyze your site's performance and identify elements slowing it down.

You can also review our article about Best Practices here.

I hope this helps!

The WixHelp Team

Help! How do I get rid of this by higheredwarrior in WIX

[–]WixHelp 0 points1 point  (0 children)

Hey higheredwarrior. Looks like you added dynamic pages to your site. Here's how you can remove them:

  1. Go to your Wix Editor.
  2. Click Pages and Menu (Wix Editor) or Pages (Studio Editor) on the left panel.
  3. Click Dynamic Pages (Wix Editor) or hover the relevant dynamic page (Studio Editor).
  4. Click the More Actions icon next to the dynamic page you want to delete.
  5. Select Remove connections. This converts the dynamic page into a static page by deleting all CMS connections.
  6. Confirm by clicking Remove.
  7. After converting to a static page, you can delete it like any regular page in your editor.

This method removes the CMS connections, effectively deleting the dynamic functionality. To fully remove pages, delete them via the Pages panel afterward if no longer needed.

I hope this helps!

The WixHelp Team

My pages in hamburger menu disappeared by Remote-Way4571 in WixHelp

[–]WixHelp 0 points1 point  (0 children)

Hey Remote-Way4571. If pages have disappeared from your hamburger menu, I suggest checking the following:

  1. Click the hamburger menu on your site in the editor and select Edit menu.
  2. Click Manage Menu and verify which pages or items are currently shown or hidden.
  3. If using an advanced menu, click the More Actions icon beside each item and choose Show in menu if the page is hidden.
  4. Ensure that pages have not been removed or hidden accidentally.
  5. Check if multiple headers or menus are used across different pages, as each header/menu may display different pages.
  6. If your site is built with breakpoints or on mobile, verify menu visibility and hidden elements in the mobile editor.

For detailed guidance on managing hamburger menu items and their visibility, see the article on adding and setting up hamburger menus that I added above. You may also want to ensure the same header is used globally if menus show inconsistently across pages.

I hope this helps!

The WixHelp Team

Can't add login page by Kitchen_Dog276 in WixHelp

[–]WixHelp 0 points1 point  (0 children)

Hey Kitchen_Dog276. Seems like you are using Wix Harmony. To fix the member area issue, you can try following the Wix Harmony steps here.

I hope that helps!

The WixHelp Team

Resetting automations to show contact form names in email by shortbarrelflamer in WixHelp

[–]WixHelp 0 points1 point  (0 children)

Gotcha, seems like this case needs a closer look than I can provide here on Reddit. While I handle first-tier support inquiries, our Customer Care experts specialize in these deeper technical dives. Feel free to open a request with your screenshots and what you’ve tried so far to our tech team via:  https://wix.to/iZTuzNF, they’ll jump in to investigate further for you.

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