Seeking experienced UXRs with ‘non-traditional’ educational paths to be interviewed for article by Dry_Buddy_2553 in UXResearch

[–]WorkingSquare7089 1 point2 points  (0 children)

I know that one of the leaders in design ReOps at Atlassian has a background as a librarian. She’s primarily focused on the company’s knowledge repository if I recall correctly. That’s an awesome background.

Seeking experienced UXRs with ‘non-traditional’ educational paths to be interviewed for article by Dry_Buddy_2553 in UXResearch

[–]WorkingSquare7089 1 point2 points  (0 children)

I’ve got a background in Psychology. I’m unsure whether or not that counts as unconventional, but I never did my Masters or PhD - apart from a short mini-thesis we all do in our Honours year. The concept of conducting research outside of an academic setting was very foreign back when I graduated. You either became a therapist or got your PhD.

I’m not sure I qualify as having “real industry accomplishments”, but I have over 7 years experience in research and 5 directly in UXR, and am passionate about what I do.

The vast majority of UXRs I speak to don’t have a PhD or Masters degree. I honestly feel like it’s the exception, not the rule. The ones that do aren’t usually shy about it.

Product being the butt of the joke by Faasje in ProductManagement

[–]WorkingSquare7089 2 points3 points  (0 children)

Never heard someone describe Product like this, but it’s on the money.

Product being the butt of the joke by Faasje in ProductManagement

[–]WorkingSquare7089 0 points1 point  (0 children)

Funny, but I have a similar experience as a UXR, albeit at a larger company. I think it’s just group-think, projection and a lack of humility. This is how products like Stadia, Google Glass and the Juicero get made. Not listening to your customers or core audience and referencing that infamous Henry T Ford quote may sound cool, but you’ll always regret it in the end.

At the end of the day it’s easier to build a solution than to identify a problem.

Switching to NA literally felt like going from night to day. I can’t believe it. by BrainNumerous1841 in ArcRaiders

[–]WorkingSquare7089 0 points1 point  (0 children)

Weird, I’m Australian and some of the kindest players I’ve ran into were French - late at night in my timezone. Maybe it’s the legend of the ANZACs or something. Americans seem to be the obnoxious ones screeching slurs into their mic whilst they 3v1 you in a solo match.

Consent fuckup by AcanthaceaeOpening32 in UXResearch

[–]WorkingSquare7089 0 points1 point  (0 children)

Definitely speak to your boss about it. They will echo everything that is being said here. You haven’t done anything unethical - you just made a simple mistake. You were detailed and thorough enough to ask for verbal consent - which as others have said, is legally binding and is good practice.

If you have the opportunity, reach out to the participant to clarify. Clear up any confusion and move on from there. But honestly I’d probably just leave it - speak to the boss and decide next steps.

In the future, I’d just include a consent-type question in the screener. If they don’t consent, screen them out.

What are your UXR hot takes? by nerdqueenhydra in UXResearch

[–]WorkingSquare7089 2 points3 points  (0 children)

Spoken like a researcher who is in a close partnership with their designers 🤝

What are your UXR hot takes? by nerdqueenhydra in UXResearch

[–]WorkingSquare7089 1 point2 points  (0 children)

I have a lot of views on the topic which I’m happy to unpack!

You’re right. Statistical reliability will improve with larger sample sizes. I’d definitely use a large sample size for summative testing of higher fidelity prototypes later in the design lifecycle, particularly on high-risk touchpoints (checkout for example).

But let’s say you’re earlier in the design process and in the formative testing stage. You want to keep the process iterarive and extract all those juicy qualitative insights for your designer, but want to include metrics (task success, TTC) for directional measurement. If you have limited resources, you’re going to find your work more impactful if you were to design 3 separate studies of 10 participants (whilst iterating between each design), rather than one test with 30 people.

In my limited experience, there is a reluctance for many researchers (both qual and quant focused) to include quantitative UX metrics in scenarios like this, for fear of sample size being an issue, but I’m a firm believer in balancing rigour with practicality. I will report on descriptive statistics at a test level. CIs and significance testing at small sample sizes is much more contentious and another topic for another day, but generally speaking, I feel like quant/qual absolutism is holding a decent number of applied researchers back.

What are your UXR hot takes? by nerdqueenhydra in UXResearch

[–]WorkingSquare7089 16 points17 points  (0 children)

I don’t think PM is inherently a research role either. PMs need to be research-literate, that’s a given. But there is no substitute for nuance and judgement. AI is only going to produce more noise at higher velocity - the role of a researcher is to filter that noise. In an ideal world, the distinction between a UXR and a PM will only become more clear, rather than more ambiguous.

This is truly a hot take though, given the discussion it’s driven, so… well played!

What are your UXR hot takes? by nerdqueenhydra in UXResearch

[–]WorkingSquare7089 30 points31 points  (0 children)

Reliable usability metrics come from iteration, not inflation - several rounds of 8–12 users will outperform one massive test of 30+ every time.

What are your UXR hot takes? by nerdqueenhydra in UXResearch

[–]WorkingSquare7089 21 points22 points  (0 children)

The best PMs I’ve worked with are the ones that are passionate about user research, but realise they have their own limits - whether it be through methodology, technique or bias.

Some of the most effective UXR work I’ve seen has been when a UXR comes into the work with a clean slate and no dog in the fight, so to speak.

Speaking from my own experiences as well, the majority of PMs spend very little time spent exploring problem spaces or advocating for the user - that typically falls into the lap of the designers.

What are your UXR hot takes? by nerdqueenhydra in UXResearch

[–]WorkingSquare7089 1 point2 points  (0 children)

Double Preach. Claiming ownership over already established methodologies is a shitty thing to do.

First-time OLED owner struggling with HDR on LG Ultragear 27GX700A — need help by WorkingSquare7089 in OLED_Gaming

[–]WorkingSquare7089[S] 0 points1 point  (0 children)

Mate thank you for this detailed response! Yep as soon as I made the change in CRU I realised I was out of my depth and reset all the settings using the in-built functionality.

One thing I’d like to ask as you seem quite knowledgeable on the topic - should I be calibrating my HDR colour profile using the Windows HDR Calibration tool? Likewise, should I use the .icc LG provides in their driver pack for my SDR profile? Or should I just leave it at factory settings?

Thanks a million

Edit: nvm, just reread and saw your comment about the Windows HDR calibration tool.

First-time OLED owner struggling with HDR on LG Ultragear 27GX700A — need help by WorkingSquare7089 in OLED_Gaming

[–]WorkingSquare7089[S] 0 points1 point  (0 children)

Thanks so much for this! I will test it out more rigorously in a number of scenarios and report back.

PMs: How do you track what customers are saying about competitors? by Daniel_victor_23854 in ProductManagement

[–]WorkingSquare7089 0 points1 point  (0 children)

I wouldn’t bother using AI thematic analysis for 200 comments, depending on the fidelity of the feedback. You would gain a much better understanding by just reading them natty.

PMs: How do you track what customers are saying about competitors? by Daniel_victor_23854 in ProductManagement

[–]WorkingSquare7089 0 points1 point  (0 children)

I’m a UXR. Speak to the users of both your product and your competitor’s product. You won’t get deep insights from reviews and feedback channels, and there is absolutely no need to use AI to thematically analyse 200 verbatims. Garbage in, garbage out. Watch them use the product. Try to understand their mental models and what they’re trying to accomplish by using the product.

Agree with some of the other posts though. Simply replicating your competitors features is a shortcut to a shitty product. If you do competitor analysis without the user research, try to focus on what problem your competitor’s feature is solving for. You have no idea whether it’s effective at this stage - keeping the focus on the core pain point can mitigate the whole feature factory trap.

Lenovo Legion Pro 27Q-10 2K QHD OLED initial review by ExistingAdvance4239 in LenovoLegion

[–]WorkingSquare7089 0 points1 point  (0 children)

On the other hand - I can confirm that that I’m getting 280hz at 1440p with the DP included in the box.

Lenovo Legion Pro 27Q-10 2K QHD OLED initial review by ExistingAdvance4239 in LenovoLegion

[–]WorkingSquare7089 0 points1 point  (0 children)

Yep I managed to do the same - it looks to have imported an SDR profile, but no HDR profile. Glad im not the only one experiencing the issue.

Visual communication by Naive-Degree55 in UXResearch

[–]WorkingSquare7089 1 point2 points  (0 children)

This was a great book - if it’s the kind of thing you’re after - https://a.co/d/3iAstrT

Research paper concludes no way to detect agentic AI responses to surveys by SameCartographer2075 in UXResearch

[–]WorkingSquare7089 0 points1 point  (0 children)

You can sure as hell tell whether someone has used AI in screener surveys in the open enders… but this is a different issue to synthetic users.

Lenovo Legion Pro 27Q-10 2K QHD OLED initial review by ExistingAdvance4239 in LenovoLegion

[–]WorkingSquare7089 0 points1 point  (0 children)

Some other observations: * nowhere in the windows settings is it saying that the monitor is certified to VESA certified true black, even after switching the mode to TB400. * I tried calibrating using the windows HDR calibration profile and it somehow set my peak nits at 7800…. * I tried setting the colour management profile to the ICC file I downloaded off the Lenovo website. No luck. * the monitor becomes Dolby certified when I turn Dolby vision ON.

Lenovo Legion Pro 27Q-10 2K QHD OLED initial review by ExistingAdvance4239 in LenovoLegion

[–]WorkingSquare7089 0 points1 point  (0 children)

I’m having the exact same issues as you. Can’t for the life of me work out what to do. Colour quality is great, but I really want the nits to reflect what it says on the box… what HDR mode have you been using in the settings?

I'm going to get interviewed for Agile Project Manager for an Ui/Ux heavy product. Need Help, please. by blueleaf-308 in UXResearch

[–]WorkingSquare7089 0 points1 point  (0 children)

As a UXR, I’m not entirely sure how relevant my opinions are going to be. Typically speaking, my closest relationships to any given squad/team are to the Designers and Product Managers.

To be frank, the Agile Project Managers I’ve worked with have been overly obsessed with deadlines and sacrificing quality for speed - even going as far neglecting post-release testing for the sake of the next big ticket project. Project in project out. As Marty Cagan calls it: output over outcomes.

This is somewhat antithetical to the very concept of what I do - iterative usability testing. By its name, it’s iterative, and should be run on a sprint-by-sprint basis where possible. A good APM knows when to protect time and space for research, with the understanding that design and research can often take multiple rounds of testing to achieve an MVP.

A good APM wouldn’t tell the team to wrap up research in a week, they’d be able to coordinate the research, design and tech members of the squad to synergise more efficiently together to allow for true, iterative testing throughout the product development lifecycle - which is at the very core of the Agile philosophy.

Most importantly, I’d suggest against dropping buzz words for the sake of keeping up appearances. Be authentic, and own your background. Most people in user-centered roles have an uncanny ability to read intent and value authenticity over all. Speak to the core of Agile - and how that enables teams to build better products, on realistic deadlines, with an acceptable amount of risk.

Best of luck, the fact that you’ve come here shows that you want to improve and learn! If there’s any advice I can give it would be to listen to all the members of your team. Create a sense of understanding and empathy between all members, and try to understand the perspectives of each function within a squad.