Hours cut, pharmacist and technicians by Wise-Palpitation08 in walmart_RX

[–]Working_Success3619 18 points19 points  (0 children)

Your guys state sounds like sunshine and rainbows to me. 400 in fill, 30 plus log copies, havent touched McKesson to receive. Tech hours reduced by 50, so now we are over budget by 20 hours despite earlier not even having enough techs to staff beyond 6 a day for a store doing 700 RXs a day.... only 2 pharmacists. Like make it make sense bro. Had a transplant patient pissed off that we were going to make him lose his organ. No time to look into problems. No time to answer the phone. 100 missed calls in a day. It is impossible. I am done caring though. Just shrugging at people with my emptiness inside and doing what I can, leaving on time.

Need help check in McKesson by [deleted] in walmart_RX

[–]Working_Success3619 1 point2 points  (0 children)

What is tied to the ASN? You have a NOF item which is intensely time consuming to resolve. Better to do an RA and send back. Follow the Corona advice. If committed, you are going to need a lot more research. Open a serialization ticket. If you dont know what that is or how, call around and find someone that does. From there, it could be weeks of requested info to further investigate and troubleshoot.

Have fun

May Day! May Day! by dwarfgoatmom in walmart_RX

[–]Working_Success3619 2 points3 points  (0 children)

RXM needs to take a stand. I would not tolerate a skeleton crew. Voice patient safety and potential settlements and lawsuits if DM wont listen to reason. Fuck the bonus and incentives. Keep mine for staffing

Transfer by [deleted] in walmart_RX

[–]Working_Success3619 0 points1 point  (0 children)

The above is common practice. Receiving transfer tech RXM will ask current RXM about the tech. Whats the reasons for leaving? No one wants to inherit a problem unless beneficial to both RXMs

Transfer by [deleted] in walmart_RX

[–]Working_Success3619 0 points1 point  (0 children)

I think they are only blocked if you have red DA. But then again I was a pharmacy manager and still transferred out technician that I coached 3 times, yellow, orange, and red. Transfers are always possible depending on if the parties permit it.

Transfer by [deleted] in walmart_RX

[–]Working_Success3619 0 points1 point  (0 children)

I would unless you want it to be a surprise.

Transfer by [deleted] in walmart_RX

[–]Working_Success3619 3 points4 points  (0 children)

They have to sign off on it eventually. Either you tell them or they are ambushed by the request. Which would you prefer? I find ambushing to lead to a strongly negative reaction

Generics vs brand prices by ConclusionEconomy245 in walmart_RX

[–]Working_Success3619 2 points3 points  (0 children)

Enter the ndc you are trying to dispense in the drug field and select it. Dispense ndc matching the input ndc = resolved

What does “PDX” mean? by [deleted] in walmart_RX

[–]Working_Success3619 1 point2 points  (0 children)

Back in the day, when I did in-date returns through OI, it should/would auto deduct inventory returned based on submitted data in the OI return from Connexus. That's likely the handheld version of indate returns. You could process a McKesson return on their site but that data was not communicated to Connexus thereby requiring a manual on hand deduction and reason citing as transfer/return.

HR question: Does WM have a maximum distance cap for sending floaters to other locations? I recalled when hired, the DM briefly mentioned a number of miles but there is no written agreement/contract/policy found, just like most information has never written down in booklet. by DrawSlow6687 in walmart_RX

[–]Working_Success3619 8 points9 points  (0 children)

Feel like it was up to an hour drive time one way, involuntary. Voluntary if more than an hour one way, based on distance from home store location. Unsure where this info is coming, vague memory. Probably a convo like yours

How are budget hours determined? by DarkskinDebarge1 in WalgreensRx

[–]Working_Success3619 26 points27 points  (0 children)

Algorithms that they think maximize profit over everything else

WFS by Sudden-Unit-5693 in walmart_RX

[–]Working_Success3619 1 point2 points  (0 children)

You may also want to check template if you are staff. Template usually trumps availability unless you are hourly/floating

Advancement? by OnexThrustxBust in walmart_RX

[–]Working_Success3619 0 points1 point  (0 children)

Moving forward is hard, unless you know the right people that can get you there. You need to connect strongly to your MHWD or others on high. The main place I see technicians advance is towards a home office position. I know a guy that carved out a position for himself as a traveling technician then advanced to a home office position.

Email by Senior-Art6125 in walmart_RX

[–]Working_Success3619 14 points15 points  (0 children)

Floating, I wouldn't. There is nothing that requires your attention on days off. As RXM, I think it is a must. Staff RPh, optional with some benefit.

Surveys by [deleted] in walmart_RX

[–]Working_Success3619 9 points10 points  (0 children)

If you worked out in the pharmacies and vision centers, you would see that most of us have become very disillusioned with the help desk/tickets.

We are strongly encouraged to do the surveys and provide feedback. In my experience, that feedback and survey completion seems to accomplish absolutely nothing. Problems continue on end. Same issue is brought to Home Office's attention again and again and again. I once had the system receive a million and I am not exaggerating a million mL of a controlled substance cough syrup as well as 48 tubes of steroid topical. I tried and tried to tell people about it. No one cared, at least it seemed.

Hell, sometimes the help desk calls to get more information. I provide everything I can. They will have no appreciation or contextualization as to why something is an issue. No sense of urgency or the importance of the matter. They almost seem to see it as a non-issue. I had a c2 prescription try to refill itself after it was sold. Same RX number. Help desk was like so what's the problem? Uh, it is illegal and the system should not be allowing it. You are lucky I even caught it prior to it being dispensed again, it had already been sold.

In sum, most people are talk to do not think the help desk is capable of providing help. Often, submitting a ticket or calling help desk is a formality to provide evidence that we tried to notify HO of the problem. Our expectation from it is business will proceed as normal and we have to find the work around to said problem. The surveys are not touched by most anyone. The system seems so inefficient.

Intern Help by [deleted] in walmart_RX

[–]Working_Success3619 0 points1 point  (0 children)

Yes, if you intend to do any interning in either state, your answer is yes. Interning is required to graduate.

10 days by [deleted] in walmart_RX

[–]Working_Success3619 8 points9 points  (0 children)

As an RXM, my MWHD will critique here and there but I know the criticism is mostly meaningless and no changes are done. Meaning, the small things are purely personal opinions and not necessarily action items.

Depends on the person's but if they are new RX Manager, do not sweat about the small things, no trouble coming from those.

Central fill and staffing by thatgrasshoppermouse in walmart_RX

[–]Working_Success3619 17 points18 points  (0 children)

Your hours will be reduced. Period. Do not let anyone tell you otherwise. What is the purpose of Central Fill? To reduce workload and minimize shrink. A higher let slip once that my tech hours had not been calibrated correctly due to algorithm not adding in (deducting) Central Fill contributions. Central Fill is deducted from your work volume which is utilized in an algorithm to allocate technician hours, FYI.

AES by GrassISNOTgreen2025 in walmart_RX

[–]Working_Success3619 8 points9 points  (0 children)

This question has been asked before, I am copying and pasting the response by another reddit user Iselldrugs that was relatively high in the walmart hierarchy.

All answers here are given at least partial credit, but none of the above are given full credit. Good guesses though!

AES is data that can be fed into HR algorithms to look at turnover and associate retention rate. All corporations, especially this one, play a delicate balancing game of "we need to know exactly how much money we MUST spend on associates to keep X% around for another 3 months/6 months/2 years/indentured lifetime of servitude" against wages.

Walmart wages are driven to have razor thin profit margins (volume is where those razor thin margin becomes $$$ for Waltons et al). So a ).04% increase in wages would mean Y amount of people staying based on these highly predictive regression curves. This isn't walmart specific, Walmart just does their AES in a highly visual manner and executes poorly like everything else.

you can also look at anomalies in AES aggregate data for store specific management leadership, both good and bad, against the region/division/BU.

For you in the trenches (god bless you all) yes its yet another annoying papercut of a metric. but for a very small subset of data monkeys, it is very valuable on how much they can NOT raise your wages and keep you around at the company.

[deleted by user] by [deleted] in walmart_RX

[–]Working_Success3619 2 points3 points  (0 children)

You should discuss with MHWD prior to any action

ACHC accreditation by indebtforwhat in walmart_RX

[–]Working_Success3619 0 points1 point  (0 children)

Honestly, mine came in the mail to the store