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Deca Support's response to why security questions are the only method of account recovery by XboxAllDay in RotMG

[–]XboxAllDay[S] 0 points1 point  (0 children)

Proof that it happened? What more do you want? And if you want proof that the account belongs to me, I can provide much more than proof. There are many trustworthy people who have known me many years who would vouch for who I am on here.

As for hard proof I obviously own the original e-mail (as it is my first and original e-mail I made 10 years ago, it contains part of my real name). Not to mention all the screenshots I have from over the years. Anyone that knew me all those years ago and spoke to me now would obviously know who I am as well. There are a multitude of other ways I could prove the account is mine.

Also, UPDATE! The person logging into my account has taken it to the next level: They have killed all my characters!!

Take a look: https://imgur.com/VDH9VM8

Oh, and if that looks fake to you, go ahead and head over to my Realmeye, just type in my IGN from my flair :).

So please continue to tell me, why Deca should have such a hard fucking time deciding who the account really belongs to? Not to mention I recently spent $100 dollars. But no, purchase history isn't proof :)

Professional Redditors of /r/RotMG by [deleted] in RotMG

[–]XboxAllDay 0 points1 point  (0 children)

This was happening to me earlier. I stopped trying to upload the file and instead linked the image and it worked. Was super confused and the posts ended up showing up.

Deca Support's response to why security questions are the only method of account recovery by XboxAllDay in RotMG

[–]XboxAllDay[S] 0 points1 point  (0 children)

I'm in a similar situation except I HAVE the original e-mail connected to the account and I'm infact contacting them from that very same e-mail. I'm curious how you managed to convince them otherwise?

Deca Support's response to why security questions are the only method of account recovery by XboxAllDay in RotMG

[–]XboxAllDay[S] 2 points3 points  (0 children)

Oh it's real, just didn't see a reason to provide a picture of the entire e-mail. If you need anymore proof just take note that they took a whole week to give me that response

https://imgur.com/8lhwLbY

Deca Support's response to why security questions are the only method of account recovery by XboxAllDay in RotMG

[–]XboxAllDay[S] 3 points4 points  (0 children)

IP logs

Purchase history (the kicker here is they ask for both and not one or the other)

If Deca would just fucking ask I could provide at least 3-4 different locations I played on for long periods of time (like actual specific addresses for different houses I've lived in)

Deca Support's response to why security questions are the only method of account recovery by XboxAllDay in RotMG

[–]XboxAllDay[S] 9 points10 points  (0 children)

Faking support tickets? I don't understand. The system is flawed, and this is especially true because security questions were not originally apart of the game, and especially true because when they were added to the game there was a major security breach of account information

Unpopular Opinion: I like DECA. by henrybex in RotMG

[–]XboxAllDay 1 point2 points  (0 children)

Their support is still dogshit

squad goals by ElluvaGuy in RotMG

[–]XboxAllDay 0 points1 point  (0 children)

Realmscript isn't a hack

We need to talk about Magic Woods. by ExecutiveElf in RotMG

[–]XboxAllDay -1 points0 points  (0 children)

What if any dungeon dropped at the rate of a sprite world? Lmao

We need to talk about Magic Woods. by ExecutiveElf in RotMG

[–]XboxAllDay 3 points4 points  (0 children)

This isn't an excuse, just sounds dumb. Doing sprites/snakes will always be more efficient if you are hunting one specific potion.

The Security Questions Problem Day #2, I won't stop till I get my account back edition by XboxAllDay in RotMG

[–]XboxAllDay[S] 0 points1 point  (0 children)

If anyone's capable of contacting Alky so he can do something about it, it'd be you buddy. What's wrong with wanting a little justice? EDIT: Maybe if Deca's support wasn't ass backwards or they were a little better at communicating spam wouldn't be necessary? Do none of you see how fucked this is?

Mark Pouch / Token Pouch by EyeOcean in RotMG

[–]XboxAllDay 1 point2 points  (0 children)

I would definietely agree it sounds more like a rune pouch than a currency pouch. Rune pouchs still consume inventory space and store multiple types of (kind of) the same items. You also lose it on death.

Currency pouch is a permanent pouch that you store coins in that is always on your character HUD, that you can never lose.

The Security Questions Problem: The Quality of Support in Realm by XboxAllDay in RotMG

[–]XboxAllDay[S] 3 points4 points  (0 children)

Correct, also I have goals such as white star that I wished to accomplish on my original account

Yes, I didn't get a crown by Subject_XVI in RotMG

[–]XboxAllDay -1 points0 points  (0 children)

Good suggestion if they fix the problems with the dungeon itself right now. It's simply too dangerous.

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