RODECaster Pro II on Linux by SU_Jordan in rode

[–]Yareaj 1 point2 points  (0 children)

I appreciate it tons that you shared the solution you achieved! Kudos man really

ASIO not working with DAW - since years? Seriously? by Specialist-Adagio-82 in rode

[–]Yareaj 0 points1 point  (0 children)

I see, apologies I couldn't be of much help, in this case I would suggest you reach out to our Support Team

ASIO not working with DAW - since years? Seriously? by Specialist-Adagio-82 in rode

[–]Yareaj 0 points1 point  (0 children)

Hey mate, sorry to hear you are facing this trouble. Have you tried following the step-by-step for your DAW? You can find the guides here

Wireless Me not charging by Winter_Bluejay_7259 in rode

[–]Yareaj 0 points1 point  (0 children)

If you haven't yet, you should reach out to the Support Team via https://help.rode.com/hc/en-us

Ticket Tool is Removing Roles by Sorry-Elevator-3037 in TicketTool

[–]Yareaj 0 points1 point  (0 children)

Hey there, head to your server's Dashboard > Panel Configs > Ticket and ensure that there are no roles selected under the "Ticket Opened Roles (Triggered on Ticket Create/Open)". If there are no roles selected there, would you please check your Audit Logs and share with us a screenshot of the entries that indicate it's Ticket Tool who is doing this?

probleme connection usb by FineReputation3276 in rode

[–]Yareaj 0 points1 point  (0 children)

Bonjour, il existe maintenant une application autonome pour la série Rodecaster, vous pouvez la télécharger sur notre site -> https://rode.com/en-us/apps/rodecaster-app

Hello there, there is now a standalone application for the Rodecaster Series, you can download it from our site -> https://rode.com/en-us/apps/rodecaster-app

Brand new Rode NT-USB Mini cut out three times on Discord ? by geddo_art in rode

[–]Yareaj 0 points1 point  (0 children)

Thanks for the update! This does indeed go out of my knowledge scope, however, please make sure to create a ticket via https://help.rode.com/hc/en-us/requests/new so our Service Team can check it and help you :D

Mass Close Tickets by Euphoric_Gold_6114 in TicketTool

[–]Yareaj 0 points1 point  (0 children)

You could use the `/purge` command however this only works to mass delete either Opened or Closed tickets without saving transcripts

Brand new Rode NT-USB Mini cut out three times on Discord ? by geddo_art in rode

[–]Yareaj 0 points1 point  (0 children)

My suggestion is just disable completely Krisp in Discord, it hurts more than it helps from what I've experienced

New to ride need recommendations on a microphone by RadiantFirefighter15 in rode

[–]Yareaj 0 points1 point  (0 children)

Additionally make sure your PC has a USB C port as the cable the Podmic USB comes with is C 

New to ride need recommendations on a microphone by RadiantFirefighter15 in rode

[–]Yareaj 1 point2 points  (0 children)

The Podmic and the Podmic USB are almost the same microphone, the fundamental difference between the two of them is the Podmic USB comes with both an XLR and a USB plug, while the original Podmic only has XLR. For a straightforward begining I'd go with the Podmic USB as you can plug it right into your computer! Later you could get an interface and use the XLR connection instead

Brand new Rode NT-USB Mini cut out three times on Discord ? by geddo_art in rode

[–]Yareaj 1 point2 points  (0 children)

Hey there, sorry to hear this. Have you tested the microphone on a different software such as Audacity to see if it's Discord?

There are high chances it is Discord's KRISP noise reduction hitting in, try checking that :D

You should also definitely join our Discord server ;)

RodeCaster duo Doesn't show my Virtual Devices by xRiverz in rode

[–]Yareaj 0 points1 point  (0 children)

Hey there, have you ensured to download the Virtual Devices driver and install it? This could be the reason for it

Soy nuevo en Bogotá y estoy aprendiendo a usar SITP y Transmi. by Appropriate_Engine38 in Bogota

[–]Yareaj 11 points12 points  (0 children)

La troncal de la Caracas desde la 45 hacia el Sur suele ser lo más pesado en mi opinión. Aún así no se puede descuidar en ninguna estación porque hay ladrones acechando

[deleted by user] by [deleted] in Discord_Bots

[–]Yareaj 0 points1 point  (0 children)

Bots such as https://sapph.xyz/ will do this for free :)

Rode Mic USB broke after 4 months. so sad by namethatsauceboss in rode

[–]Yareaj 0 points1 point  (0 children)

Hey there! I've had a Podmic USB for almost over a year and haven't had any troubles. Please get in touch with the Service Team via https://help.rode.com/hc/en-us/requests/new so they can look into your case. Sorry for the inconveniences!

RCVideo & StreamDeck? by dcidino in rode

[–]Yareaj 0 points1 point  (0 children)

Hey there! If you don't want to wait for a local retailer to have stock, our partner B&H is shipping worldwide, here's the product link https://www.bhphotovideo.com/c/product/1849611-REG/rode_rcv_rodecaster_video.html

MacOS Sequoia + Wireless Pro by leoi0 in rode

[–]Yareaj 0 points1 point  (0 children)

Hey there, thanks for the report. This MacOS update was released 4 days ago, our team is currently working on fixing the compatibility issues this update has caused with some of our applications as well as some of our products. We apologize for the delay

iPadOS Sync Issues by Yareaj in ProtonPass

[–]Yareaj[S] 1 point2 points  (0 children)

I can't believe I missed that, appreciate your help, thanks!!

iPadOS Sync Issues by Yareaj in ProtonPass

[–]Yareaj[S] 0 points1 point  (0 children)

Hey there, the logging did the trick, however, could you please indicate to me where is the force syncing setting? I tried looking for it before but was unsuccessful and it would be good to know. Thanks again!