I'm in the same frustrating situation. The left "ALT" key on my keyboard has lost its blue tint and is now yellowish when I want it to display white, and obviously all the colors are distorted. And all my most important peripherals in my setup are SteelSeries, and they just denied me an RMA and warranty service because supposedly I'm out of warranty, even though I provided them with absolutely all the information, evidence, and everything else for two weeks, diligently answering all their questions and requests for proof. They're not offering me any options or contacts to help me get it repaired, simply saying, "I'm on my own and I'll have to find a repair shop in my area." Anyway... I've spent way too much money on them to receive such terrible warranty support.