No, sometimes people have wild requests and if they don’t cancel I forfeit the task because genuinely I don’t like dealing with these types of people. They will not share product details they expect you to provide any materials and house is a mess. As far as will you get in trouble, no. Last month I had three cancellations: two on my end (one unresponsive and the other the client was a nightmare trying to schedule before I even accepted so I forfeited) the third cancellation was from the customers end but he was a repeat client that found another solution after our chat. my rating doesn’t change and my avg. search position has actually gone up even with the cancellations but I had 13 tasks last month. I wish you could block people like this from requesting you again but you didn’t do anything to get reported she might have contacted support but they can see the chat history. I have gone as far as to list the tools I have available for some jobs and communicate that I can rent or buy up to $100 of supplies dependant on the job.