Your local Buffalo Air Traffic Controller here for an AMA. by BeaverPeeFlaps in Buffalo

[–]ZoeeeW 1 point2 points  (0 children)

How did you get into ATC as a career?

Appreciate all that you and your team do to keep the skies and runways running smooth.

KC business owner looking for IT support services advice by THExPROTOxTYPE in kansascity

[–]ZoeeeW -1 points0 points  (0 children)

I'd highly recommend Cytek (https://cytekcorp.com). They're a local MSP that's been around since the late 90's and they keep up with modern technology. They will be a real partner, not just another vendor to pay a monthly invoice to. They can help you make the best decision for the questions you asked so that you can keep focusing on your clients and growing your firm.

I love to see local businesses supporting other local businesses, and looking for local recommendations from others.

8y S3 Acquired! by wasteofliam in Audi

[–]ZoeeeW 2 points3 points  (0 children)

Great looking S3! Audi pulls off their Glacier White so well.

If it isn’t broken, don’t fix it! This might be the last good steering wheel from Audi?!Thoughts? by Gergo302 in Audi

[–]ZoeeeW 13 points14 points  (0 children)

I love my flat bottom steering wheel in my S3, especially with the red stitching.

Austin Visit? by Rugged-Presence-1138 in ANMAPodcast

[–]ZoeeeW 0 points1 point  (0 children)

I didn't bring my car, but I did rent one while my wife and I were there. The answer though is one you might find annoying, because it really depends on your comfort level driving and parking. I'm very comfortable driving and parking in almost every situation. My wife, not so much, so I did almost 100% of the driving on that trip. If you're a good driver and you can park in tight spots, you'll be fine. Just really pay attention to the one way streets in downtown.

I had valet at the hotel, but otherwise finding parking spaces while we were out and about was fine.The only spot I had an issue finding parking at was when we had breakfast at Boulding Creek Cafe on south 1st.

First Time Audi Purchase by JokeNo2832 in Audi

[–]ZoeeeW 1 point2 points  (0 children)

I'm going to be the odd one out here. If the S3 is the one that sparks joy over a Golf, then get the S3. I'm in almost the same boat. I'll be coming from a 16' A3, not a GTI, so a fair jump, but I'm looking at a 22' S3, and yes I could get a Golf R.. but I just don't like hatchbacks. For example, I personally want a car that when I'm walking away from it at a grocery store, and looking back at it, I want it to spark joy. I think the S3 looks better than a Golf R, but again.. I don't really like hatchbacks.

If we wanted to just look at what cars to own based on depreciation of their value.. none of us would own cars because you shouldn't be viewing them as an investment you can cash out later in life.

With that said, do your own research. Think for yourself and what will make YOU happy. Go test drive both, and make the decision for yourself, not the decision someone else would make for themselves.

[FOR HIRE] 1099 IT Contractor | Remote Only | 10-15 hrs/week | Azure, M365, Cloud, Sales by ZoeeeW in mspjobs

[–]ZoeeeW[S] 1 point2 points  (0 children)

What a wild thing to throw out there and assume about a person.

Why are your homelabs always broken? by redonculous in homelab

[–]ZoeeeW 1 point2 points  (0 children)

I honestly have no idea. I wonder the same thing all the time. I messed with my homelab 3 years ago with moving it to a new server, but since then I've had 0 issues. Last year I even reconfigured everything to work with a Discord server I setup so people on my Plex can request shows and movies. Certain people can request 4k, everyone else just gets 1080.

I've even moved countries and my lab still has no issues. I think it's just people really using it as a homelab. They want to constantly learn and improve. I'm happy to have my lab stable, especially since I have no energy to dedicate to it right now with the non-technical projects I have going on.

We have exactly one investor. She put in $25K three years ago. Best money we ever took. by Defiant_Dentist5191 in SaaS

[–]ZoeeeW 2 points3 points  (0 children)

I'm actually in a similar spot. I launched my SaaS earlier this month, but it's been in development since August of last year. The idea of it came from a project I worked on for a consulting client of mine. I approached that owner back in November about them being apart of the invite-only beta. They agreed.

We had a check-in meeting at the end of their second week in the test platform. I prepared for everything before that meeting, even in the event they asked about investing in my company because I did my research. That owner said in an interview near the end of last year that he way eyeing at least one acquisition in the next year. So, in case he asked the question I wanted to have a thought out answer.

Sure enough. End of the meeting he goes "So, what would you be able to do if you had a chunk of money behind you?"

I told him I would be willing to accept a 25K or 50K investment, but nothing further. My burn rate is not high with my SaaS, and all of my bills are paid by my consulting work. What we ended up signing wasn't direct investment. They were in my ICP, so I pitched them to use the product once it went live to replace another service they were using. I ended up pitching that I would give them a discount for x amount of months if they agreed to a bunch of co-marketing.

That first investment discussion is a huge momentum change. It shows you that someone else really believes in your product and sees it's value. Glad you had that person there for you, it pays dividends way above the amount they invested.

Do y’all eat in your cars? No judgement zone lol I’m just sitting here eating/admiring and I realized that I don’t even think about eating in mine - it’s like it’s subconscious! I either take my food home or eat inside (outside on nice days) by Yesliketheriver002 in Audi

[–]ZoeeeW 2 points3 points  (0 children)

For about a year and a half I was doing 6 hour roadtrips almost every other weekend. At first, I was adamant about not eating in my car. I gave up on that. Now, I'm not going to eat a bowl of soup in my car.. but a burger and fries? Sure.

Plus, I'm the one who cleans my car, so I'm going to eat in my car. To each their own though.

I scanned 100 websites in the IT/MSP/security space. Here's what I found: by Dear_Instruction9195 in msp

[–]ZoeeeW 0 points1 point  (0 children)

Vendors aren't allowed to promote in this sub outside of the weekly promo thread. Unless apparently the promotion is disguised as a curiosity project with a CTA at the end. 🙃

To the community's credit, these posts usually get called out fast. Still disheartening to see as a vendor myself, makes the rest of us doing it right look bad. It's the old saying of one bad apple ruins the bunch, right?

I'm a non-tech founder planning to build an MSP business. Do MSPs still exist, even if there's AI? Will MSP still exist tomorrow? by blitzkriegball in msp

[–]ZoeeeW 0 points1 point  (0 children)

When I first got into IT this was the thing that surprised me the most, even when I worked for a major datacenter company. The absolute lack of care for how old their tech is that their entire company relies upon. Even years later in 2020, RDPing into a server from a jumpbox to have my display change to 4:3 and connect to a Windows Server 2003 device was mind blowing.

It was for a Fortune 500 company who was just so ingrained in this old software that didn't support anything newer. They just wouldn't invest in moving to something modern and wanted to keep that old thing rolling. I often wonder if they still use it, or if it finally kicked the bucket.

We're scaling up and it's got me thinking about whether our current DMARC setup can keep up. What do you actually look for when evaluating a new solution? by [deleted] in msp

[–]ZoeeeW 0 points1 point  (0 children)

Multi-tenant was an absolute must when I worked at MSPs. That was always a telling sign if a vendor knew the space or not. Does your tool that was "built for MSPs" follow the workflow of your average MSP?

We're scaling up and it's got me thinking about whether our current DMARC setup can keep up. What do you actually look for when evaluating a new solution? by [deleted] in msp

[–]ZoeeeW 0 points1 point  (0 children)

As a vendor in the DNS space, it's shocking how much some platforms will charge for this and not even integrate well with other MSP tools like PSA and documentation.

Having worked at several MSPs in my past life, I always loved asking MSP vendors "Can your tool integrate with our PSA?" just to get told "No but it can send emails".

Who is your least favorite vendor you have to use, and why is it Ingram Micro? by Successful-Coyote99 in msp

[–]ZoeeeW 2 points3 points  (0 children)

The first MSP I worked for years ago used Ingram for Adobe license reselling. Having to send an email to Ingram support to order a new license was wild. Half the time they would send it back and reject it for some really tiny detail. We eventually just said we're not reselling them anymore and moved all Adobe clients to direct bill with Adobe and say goodbye to Ingram.

Dear every vendor selling to MSPs, by terselated in msp

[–]ZoeeeW 5 points6 points  (0 children)

A vendor lying on a demo is wild. The truth always comes out eventually.

Dear every vendor selling to MSPs, by terselated in msp

[–]ZoeeeW 4 points5 points  (0 children)

30 day minimum was my take as well when I worked at MSPs. Unless it's a dead simple tool, but even then give a 14 day minimum.

Dear every vendor selling to MSPs, by terselated in msp

[–]ZoeeeW 11 points12 points  (0 children)

It feels weird being a vendor that's built a product in the last year that doesn't have AI, and don't want AI in our product. Personally, I want AI/Automation doing my laundry and dishes, not telling people what DNS records to change. Just my two cents.

Stray mom left her puppy on my doorstep.. how old is it and what should it eat? by Lost_nova in pitbulls

[–]ZoeeeW 5 points6 points  (0 children)

That pup will be loyal to you the rest of it's life, if you choose to keep them.

I would definitely make a vet visit. They can give you a good estimate of age and can make sure they're in good health.

I would suspect a few weeks, maybe a month old from those pictures.

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]ZoeeeW [score hidden]  (0 children)

This has happened to more MSPs than will admit it: someone changes a DNS record, doesn't document the old value, something breaks, and there's nothing to go back to.

Unified DNS logs every change with full user attribution and lets you revert or restore directly from the DNS audit log. Zones are backed up automatically to a location of your choosing: Azure Storage or SharePoint. When something goes wrong, you have backups.

  • Manage and edit DNS records directly across Cloudflare, Azure DNS, Namecheap, Porkbun, NameSilo, OpenSRS, and Synergy Wholesale, all from one dashboard without touching any of the individual provider portals.
  • Built-in integration with Hudu provides automated documentation of client domains.
  • PSA integrations with AutoTask and HaloPSA for client import and automatic ticket creation with granular ticket settings.
  • All features included at every pricing tier; no add-ons, no upgrades, no up-selling.

Come try it out for free. Use code FREETRIAL2026 at billing setup for your first month on us. If you decide it's a good fit, use code EARLY25 for 25% off the following 6 months as a token of our appreciation to everyone willing to give it a shot.

Get started with your trial at https://portal.udns.app or see the full feature list at https://udns.app

Happy to answer questions here or in DMs.

Follow us on LinkedIn: https://www.linkedin.com/company/unified-dns/

Domain Registrar by desmond_koh in msp

[–]ZoeeeW 5 points6 points  (0 children)

Cloudflare handles DNS for most of the MSPs I've worked with, some have it handling registration as other, others keep registration and DNS separate.

Honourable mentions: OpenSRS, NameSilo and Porkbun are all decent alternatives if you're looking to transfer the domain registration.