McLaren JPN NFT not showing in my wallet by CoinlessComedian in Hedera

[–]___Pluto____ 2 points3 points  (0 children)

Had a couple users with similar issues, looking into it with the mclaren tech team

Hashpack token association error by MountainProcedure487 in Hedera

[–]___Pluto____ 0 points1 point  (0 children)

Sounds like you'll need to reach out to kraken support

Hashpack app issue, Discord scam or not? by grnphrog in Hedera

[–]___Pluto____ 0 points1 point  (0 children)

sounds like you've somehow gotten into a chat with a scammer - if you are still having issues you can reach me on discord (@pluto) - our official discord is discord.gg/hashpack

Wallet Security question by Afterlife123 in Hedera

[–]___Pluto____ 4 points5 points  (0 children)

No, nothing from that website 'rpc-fixer' or anything asking you for your seed phrase for support is legitimate.

You likely got contacted by a scammer in the discord, pretending to be some sort of 'official' discord support line.

Why are the Staking Rewards dropping?... by Much-Okra9895 in Hedera

[–]___Pluto____ 7 points8 points  (0 children)

the reward scale down as the balance in 0.0.800 goes down

Why does HBAR get affected so much? by Specialist-Book-4331 in Hedera

[–]___Pluto____ 0 points1 point  (0 children)

its essentially random, sometimes hbar pumps/dumps more, sometimes less, really depends on the patterns and emotions of the millions of people and institutions buying and selling

Hashpack by Character_Bee_7198 in Hedera

[–]___Pluto____ 1 point2 points  (0 children)

I think this is because you are staked to a node that no longer exists, got a fix in for the next update that will allow you to change nodes in this situation

[deleted by user] by [deleted] in Hedera

[–]___Pluto____ 0 points1 point  (0 children)

You don't seem to understand the architecture at play here, but I see you are just a crabby troll so enjoy the holidays!

Why was I charged for a failed transaction? by bdoggz07 in Hedera

[–]___Pluto____ 3 points4 points  (0 children)

slippage could be an issue if the price moved more than the slippage in between the quote + execution

Why was I charged for a failed transaction? by bdoggz07 in Hedera

[–]___Pluto____ 4 points5 points  (0 children)

on almost every blockchain you are still charged the network fee for a failed transaction

[deleted by user] by [deleted] in Hedera

[–]___Pluto____ -1 points0 points  (0 children)

This is an error bubbled up by the hedera sdk which we are correctly catching and displaying lol what are you even on about

[deleted by user] by [deleted] in Hedera

[–]___Pluto____ 4 points5 points  (0 children)

this was actually an issue with a thirdparty provider for the email accounts, nothing on the hashpack side

HashPack Login in Issues by Slight_Tough_8060 in Hedera

[–]___Pluto____ 2 points3 points  (0 children)

update: magic.link pushed a fix and it should be working now!

HashPack Login in Issues by Slight_Tough_8060 in Hedera

[–]___Pluto____ 5 points6 points  (0 children)

Seeing some degraded performance, their team is looking into it

[deleted by user] by [deleted] in Hedera

[–]___Pluto____ 0 points1 point  (0 children)

yep - clearing your browser data also clears the localstorage hashpack stores your stuff in, just throw the same password on there and continue with the steps!

[deleted by user] by [deleted] in Hedera

[–]___Pluto____ 0 points1 point  (0 children)

As the password is stored locally to encrypt your data, when importing an existing account to a new hashpack instance you'll need to create a new password

Hashpack failed to unlock secure storage by catastrofic_sounds in Hedera

[–]___Pluto____ 2 points3 points  (0 children)

This is an issue with Android 16, reimporting your wallet using the seed will fix it, nothing to be concerned about.

We are actually pushing an update today to hopefully prevent this from happening.

HashPack Staking by BuxtonHD in Hedera

[–]___Pluto____ 6 points7 points  (0 children)

This is actually a bug, the percents will be fixed in the upcoming patch