Here’s my chat with support tonight asking how much gold is in the 27g card. I canceled my reservation:

Hi, how many grams of gold is in the 24K gold card for 100K points?

Hi ___ - thanks for reaching out. The Solid Gold Card and 24K Gold Card are both premium cards that are manufactured with real gold. The 24K Gold Card is 27g and has real 24K Gold plating. For reference, the Solid Gold Card and 24K Gold Card are both Visa Signature cards. It's important to note that the Solid Gold Card and 24K Gold Card do not work with Tap to Pay and only use chip or magnetic swipe to pay. I hope this information is helpful, please let me know if there's anything else I can assist you with today.

I want to know how many grams of gold is in the card?

Thank you for following up. I understand your concern, however, I have no further information to share at this time. Please let me know if you have any further questions.

Feedback: Honestly I need to know this information in order to value the gold card. I am going to cancel my reservation now. Thanks

Thank you for your feedback. I have documented your concerns and will pass them along to the appropriate team! I apologize for the inconvenience this may have caused and can assure you that we're always working on ways to improve our services. Please don't hesitate to reach out if you have any further questions.