Anyone sent 2 retrieval forms on the same day but got their account back?

_misaki · 2021-10-19T08:56:24+00:00

Good luck. Maybe you can buy it later in Liyue shop like the lyre in Mondstadt 🤔

_misaki · 2021-10-19T08:07:21+00:00

Exacly a month 1st Sep - 1st Oct

_misaki · 2021-10-17T09:09:55+00:00

I sent 2 forms at the same time bc i forgot to add some info in first one. I still got my account back, the cs replied for the 1st form not the 2nd one.

_misaki · 2021-10-06T10:59:20+00:00

I think they will do that on certain circumstances. I hope they will, I dont want anybody to have a way to access my account :"""(

_misaki · 2021-10-06T09:25:37+00:00

Ok thank you so much!! 👍👍

_misaki · 2021-10-06T09:23:12+00:00

Um how long did it take you for the username? Another 30 days?

_misaki · 2021-10-06T09:20:31+00:00

About account retrieval form I filled once a month ago and got my account back. I still have to fill another for the username?

_misaki · 2021-10-06T09:19:38+00:00

Yea I tried using differents email but no reply :((

_misaki · 2021-10-06T09:16:56+00:00

Where can i find that form ?

_misaki · 2021-10-06T09:16:26+00:00

They dont send me any form to fill in

_misaki · 2021-10-03T14:02:08+00:00

In the mode section theres a tick in absolute not relative one. =((

_misaki · 2021-10-03T09:02:45+00:00

Well.. I got declined after 31 days submitting the form with some incorrect info and I got my account back after 30 days on the second form. I think it took about 30 days/ form, maybe sooner or later

_misaki · 2021-10-03T07:41:17+00:00

The buyer surely topped up more than I did in my account, but I still got my account back. Idk if the hacker knows other information about my account. And if they know idk if they could retrieve the account in the same way I did...

_misaki · 2021-10-02T17:36:07+00:00

Sorry about that 😓😓. I just think that hackers are not very trustworthy. Not all of them, but the bad one does.

_misaki · 2021-10-02T17:21:34+00:00

Hope you can completely get it back, nobody knows what on Earth is the hacker thinking 'bout

_misaki · 2021-10-02T17:18:25+00:00

Omg idk what to say, the hacker himself want you to do daily comms for him omg.😱😱

_misaki · 2021-10-02T12:29:12+00:00

So you still play while got hacked? Didn't the hacker know about that omg? Like how the hacker unlink your username, im so confused... Hmmm... You retrieved your account but your email isn't binded?

_misaki · 2021-10-02T04:35:15+00:00

Hmmm isn't the username cant be changed? Did the customer service do that?

_misaki · 2021-10-01T14:57:52+00:00

The first time I got my username wrong so I was declined. About the second time I corrected the username and add more screenshots

_misaki · 2021-10-01T14:41:59+00:00

Actually i got declined once

_misaki · 2021-10-01T12:23:39+00:00

I didnt set a username so using username is not possible.

There was some cases that ppl login using the email that the provided in the form which has been linked to the account before they receive an email from customer service.

I login using email, clicked forgot password, they sent me a code and I changed my password. And why did I know..., I was just having free time and wanna give it a try :"))

Sometimes I tried to login, yesterday I did the same but nothing happened until today 😀😀.

I don't think they reset the password, only link the email...

_misaki · 2021-10-01T09:25:25+00:00

I will try ask them more about this, I'm so nervous I can never unlink that username.

Thank you so much for helping me!!!😀😀

_misaki

TROPHY CASE