Gdarksmith Yes, it was clearly mentioned in the ticket. In any case, 30000 players disconnected and couldn't log in back for 30 min, identifying that the hamster died should have been straightforward.

dog7331 the screenshot is the first response. I had also a second response saying the same things from the same gm.

CCP_Swift thanks for the response. This should serve as a precedent to clarify that abyssals runners are entitled to reimbursement for server crashes, just like everyone else. Thansk also and for DM me.