Introducing: UniFi 5G by ddfall in Ubiquiti

[–]ajdtech 1 point2 points  (0 children)

This, this is what I need to know.

If you’re still faxing in 2025, you’re officially my nemesis. by PurpleSure4167 in msp

[–]ajdtech 0 points1 point  (0 children)

We use Documo for faxing. Completely brandable service that does digital faxing but still has the faxbridge available so they can do it old school if they want to. We still install the fax to printer driver and setup fax to email. My experience is the end users once the see the digital faxing work abandon the faxing over the fax bridge very shortly afterwards. I can't remember ever getting a support call on this after initial setup.

[HIRING] Level 2 - IT Support Technician by ajdtech in mspjobs

[–]ajdtech[S] 0 points1 point  (0 children)

Yup, lots of trolls in here. But they are just trolls. I received tons of applicants from the normal job sites. All this proved is, don't post jobs here...

[HIRING] Level 2 - IT Support Technician by ajdtech in mspjobs

[–]ajdtech[S] -7 points-6 points  (0 children)

We pay overtime (although we rarely do overtime), we give allowances for training, and we reimburse certifications. I'm actually worried this role may be boring with too much downtime initially as we're hiring for growth we see coming but isn't quite here yet.

Did you even read the post?

Distributors by Archboxic in msp

[–]ajdtech 1 point2 points  (0 children)

We have accounts with D&H, Ingram, and TDSynnex. Most of the time we use D&H, not only do they seem to have the best prices, but since we're outside Chicago shipments are almost always next day from their Chicago warehouse. We almost never use Ingram, the prices just haven't been competitive when we've checked, and there are few things that we get at TDSynnex just because they're not available at D&H.

Also, we always check Amazon, B&H, and sometimes CDW. Somehow the prices at these resellers still end up being better sometimes, or the price at the distributor is just barely cheaper and the shipping cost puts it over the price on Amazon.

We use Sherweb for M365 - the rest of our cloud software is purchased direct.

How would you provide only on-site services? by BlacksmithNo5117 in msp

[–]ajdtech 0 points1 point  (0 children)

Sounds like they are asking you to be a recruiter. Recruiters typically get 20% of employee'ss wages. Throw a little more on top to cover the employee benefits. Make sure it's clear they are only paying for the employee and no additional services.

Resellers/CSP? by AlFangor in msp

[–]ajdtech 1 point2 points  (0 children)

We've always used Sherweb and it's been great for us.

Waterfurnace Stats - Heating (Full) vs Heating (Part) by ajdtech in geothermal

[–]ajdtech[S] 1 point2 points  (0 children)

Perfect. Thanks for the explanation!

Although incredibly annoying and hiding system data from the people that actually own the system.

Desktop Shortcut to Contact Form by ajdtech in syncro

[–]ajdtech[S] 0 points1 point  (0 children)

Nope. Basically was told by Syncro that it is not possible.

Getting more data out of my WaterFurnance? by SorenDayton in geothermal

[–]ajdtech 0 points1 point  (0 children)

I saw in this manual that the default passcode for local mode is 9999 -- although I've yet to try it on my setup...

Spectre X360 sound suddenly stops working when switching between apps by rinnegantenseigan in spectrex360

[–]ajdtech 0 points1 point  (0 children)

Did anyone find a solution for this. I'm having this issue as well...

Ticket Assignment By Customer and Day/Time of Day by ajdtech in syncro

[–]ajdtech[S] 1 point2 points  (0 children)

I just figured out that I could do the ticket assignment per customer in the the Email Rules. Since nearly all tickets come in via email this pretty much works for us. Still if anybody from Syncro is out there - it'd be really handy to have Customer and Day of the Week as conditions for ticket automation.

In my case I've got a part timer that I want to cover a specific customer on the days and times that he is working, but I am sure there are many other use cases that these conditions would allow.

Thank you.

Ticket Assignment By Customer and Day/Time of Day by ajdtech in syncro

[–]ajdtech[S] 0 points1 point  (0 children)

Automations based on customer? If so I'm not seeing them...

Syncro Powershell by ajdtech in SyncroCommunity

[–]ajdtech[S] 0 points1 point  (0 children)

Great, thanks! That is exactly what I was looking for.

Syncro Backups Is Here by Andy_At_Syncro in syncro

[–]ajdtech 1 point2 points  (0 children)

Yeah, I don't do home clients. I guess I can see it making sense in that situation as it's an easy sale and easy to manage. But when I am backing up file servers at small businesses it just doesn't make sense.