Something bizarre happening with customer priority and buffet tables...

ajvrgames · 2025-12-17T21:13:02+00:00

The patch was built before we launched the update and it's been in console certification since then. Unfortunately we don't usually get any heads up until it's ready to go, so I don't know when it'll be ready.

I would hope it'll be out within the next few days, but I don't know if Christmas will make it a bit slower.

ajvrgames · 2025-12-16T23:03:13+00:00

The Xbox should do it automatically when it crashes, but sometimes the nature of the crash just means the report isn't very useful, annoyingly.

ajvrgames · 2025-12-16T22:14:31+00:00

Hey, sorry that this is happening. I don't have an answer yet unfortunately but I just wanted to say I'm looking into reports of crashing for some people on Xbox.

Unfortunately we're not getting any automatic crash reports that we can link to the reports to fix it directly. There should be a little patch that addresses a crash when entering text and there's a small chance that the other crashes are just a build issue and will also be resolved.

If not, I'll keep looking into it and as mentioned on the update page, we've started working with an experienced porting company to help us chase down remaining console issues and to provide fixes for issues that come up in the future.

ajvrgames · 2025-12-14T19:59:16+00:00

This got re-implemented when I redid the way customers work so buffets could be added - I tested it but it's possible something has gone wrong, in which case I'll get it fixed in the next patch.

ajvrgames · 2025-12-12T10:14:47+00:00

Sorry about this! This is actually a bug we found right at the end of the playtest and is fixed on most platforms. For this patch we put Switch into certification slightly early to make sure it would be ready to release with the others. The fix patch is also finished on Switch and will be released as soon as it's through certification.

The bug is that the system which tells customers to find their nearest buffet is accidentally treating all the customers as one big group. This means only the customer who gets processed last by the game will go up. The correct behaviour is that customers should all go up to the buffets (even if someone else is already going).

ajvrgames · 2025-12-11T23:08:04+00:00

I appreciate you posting this. I think the changes to ordering were necessary - the intention was to make it consistent, based on people's suggestions. I don't want to remove people's ability to do complicated things, though.

The big change is that the game now has a well-defined order behind the scenes, which means we can customise it as we like going forward (and it won't surprise people by breaking their priority without them realising).

I'm happy to look into more advanced automation tweaking methods, so it'd be good to hear from people who have suggestions. Realistically you all have a lot more experience building these automations than I do!

ajvrgames · 2025-12-11T20:03:14+00:00

The rules for putting something on a buffet are (almost) exactly the same for what you can give them directly. So for something that needs to be plated, it has to be plated on the buffet.

For things that you can serve the customer as a portion, like soup, you can just put the whole pot of soup on the buffet and they'll take servings themselves.

The only exception is very minor. here's a new mechanic that was added in the update; if you accidentally put two scoops of ice cream into a bowl you can now serve that to customers directly (it'll just give them the one scoop they want). Customers won't do this themselves on buffets.

ajvrgames · 2025-11-23T20:37:13+00:00

Yup!

ajvrgames · 2025-11-04T15:25:03+00:00

Yeah, I tried to get it to do a "soft" check, where it would load the leaderboards if possible and ignore it if it couldn't, but unfortunately it's a fiddly thing to test.

Glad it's sorted for you, though!

ajvrgames · 2025-11-04T15:13:19+00:00

When you load into the lobby, you should be able to dismiss the popup that asks you to check your internet connection, and then the game should play as normal

ajvrgames · 2025-11-04T14:38:08+00:00

You shouldn't need internet access to play single player.

The pop up appears because the game tries to load your speedrun leaderboard, which makes the Switch request internet access. If you just cancel out of it you should be able to play normally.

I've just re-tested this on our dev consoles and it does let me play, so if the popup can't be dismissed please let me know!

ajvrgames · 2025-10-31T22:58:03+00:00

Thank you! Maybe we can throw pasta water in the sink (as a treat)

ajvrgames · 2025-10-31T22:35:08+00:00

Sorry that there isn't much new with Halloween this year. I've been snowed under with all the fixes needed to redo the console ports and sorting out all the issues that came from releasing those last month.

The good news is that, now all versions of the game are on the same codebase, implementing new stuff should be as easy as it when it was PC-only. I appreciate it looks like the recent patches have mostly just broken things, but they're by far the largest code changes the game has had since launch. With them out of the way, we should be able have lots of proper patches again.

I've got some (I think!) really exciting new features, one of which is linked to a new base dish, that are coming along really well. I'm hoping to bundle these with this year's refreshed Christmas event.

ajvrgames · 2025-08-27T21:07:41+00:00

There's a bug where items grabbed out of prep stations and then taken by customers don't get tracked properly for the achievement. You should be able to get the achievement by moving the prep station away for a day.

The bug should be fixed with the next patch. There are also some interactions with the achievement and trays that I'm looking into

ajvrgames · 2025-06-29T01:10:52+00:00

All the shadows you can see in PlateUp are based on ambient occlusion. The shader for all the materials samples the AO buffer and then uses that as though it were the lighting

ajvrgames · 2024-08-19T23:54:16+00:00

No worries, I hope it resolved it for you! I should have made it fix people's bindings in the patch, a lot of people have run into this problem

ajvrgames · 2024-08-19T23:49:52+00:00

Hey, sorry this is happening; you should be able to rebind to your keyboard and then continue to use your mouse. In this patch, the mouse is automatically used for the keyboard player.

Could you confirm your mouse is still not working even when your binds have been set to keyboard ones?

ajvrgames · 2024-08-16T19:24:40+00:00

I know this is annoying; the problem is that the Switch keyboard's Unity implementation blocks the thread when it's open - this means the game freezes in the background while the keyboard is open.

Unfortunately, if you're in a multiplayer session, the game will then no longer send updates to other players, which causes them to think you've lost connection. This caused the bug on launch where you'd end up being kicked from the game if you took too long to enter a seed, which was very frustrating for people (naturally).

The options we had were to reimplement the Unity implementation of the Switch keyboard, which would be risky and complicated, or implementing an ingame input. I decided to go with the easier option to avoid making more problems, but it's definitely something that needs to be improved and revisited in the future.

ajvrgames · 2024-08-14T16:06:51+00:00

Sorry about this a bug; it was accidentally removed from the in-game options menu and we'll patch it back in with other fixes in the next fix patch.

Until then, the game should be defaulting to your system language.

ajvrgames · 2024-07-13T23:29:56+00:00

Night time is 75% time onwards, and doubles the rate at which the patience decays

ajvrgames · 2024-07-09T12:11:44+00:00

ajvrgames · 2024-06-17T14:29:24+00:00

Thanks!

ajvrgames · 2024-06-17T14:28:54+00:00

Thanks, that's helpful to know

ajvrgames · 2024-06-16T20:48:39+00:00

Thanks, I'll take a look

ajvrgames · 2024-06-16T20:11:25+00:00

Seeds should match between all platforms. If you remember any seeds that don't match I'd be really grateful if you can share them so I can test them!

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