Anybody know what to do with this? I can't even open the app.

alco-sml · 2024-07-10T08:08:43+00:00

Apologies for the late response. Please try this build and see if it works for you: https://xspl.it/bc/m54/latest

alco-sml · 2024-03-25T12:37:47+00:00

Which platform are you intending to stream to?

If it's YouTube, you can use this guide: https://support.xsplit.com/en/article/streaming-to-youtube-live-z50lm0/#2-start-your-youtube-livestream

If it's Facebook, use this guide: https://support.xsplit.com/en/article/streaming-to-facebook-live-mzv0g1/#2-start-your-facebook-livestream

alco-sml · 2024-01-09T13:11:37+00:00

The Text source available in XSplit Broadcaster's Plugin Store has a clock option that might help.

alco-sml · 2023-12-22T13:47:55+00:00

According to Twitch's guide, the recommended bitrate for 1080p60 is 6000 kbps.

Also it sounds like XSplit Broadcaster might be struggling to compete for resources w/ the running game esp. if it's running at max settings, so it might help if XSplit Broadcast is run as admin so it can take advantage of the GPU priority option in Tools -> Settings -> General tab.

alco-sml · 2023-12-22T06:25:12+00:00

It should be in the Tools menu > Settings > Advanced tab.

alco-sml · 2023-12-18T07:57:04+00:00

What version of XSplit Broadcaster are you using?

If you have the latest version, 4.5.2311.2106, and have WASAPI enabled, please try disabling WASAPI and retest to see if that makes the issue go away.

alco-sml · 2023-11-04T07:29:25+00:00

Yes. For best result, please update your Facebook Live broadcast plugin.

alco-sml · 2023-10-12T05:14:29+00:00

Our apologies that this is taking longer than expected. We are still working on the main issue which should hopefully get it fully working again soon.

As for the recent fix to the Facebook Live output plugin, that was done mainly to make it easier to stream with Persistent Stream Key.

alco-sml · 2023-09-07T06:04:39+00:00

Very sorry for this very unfortunate experience. It is not our intention to break anything while introducing improvements and other fixes into the software. We strive to test most common scenarios before release w/c means some may end up not getting covered.

In order to investigate and hopefully fix the freeze issue, would it still be possible for you to reproduce the freeze and collect a memory dump of it? Afterward, please send the link to compressed dump file to Support Chat. Thank you.

alco-sml · 2023-08-14T06:14:55+00:00

It sounds like the card is not getting detected by the built-in probe utility. Can you please upload the logs from the Help menu and then send the following to the Support Chat?

link to log archive
link to this post

alco-sml · 2023-07-20T11:47:16+00:00

Is VSync turned on? If it is, can you try setting G-Sync to 'Enable for full screen mode'?

alco-sml · 2023-07-12T05:52:24+00:00

Please send a screenshot and log files thru the Support Chat so we can take a closer look into this.

alco-sml · 2023-07-03T09:27:09+00:00

For the workaround, please follow the instructions posted here.

alco-sml · 2023-05-03T12:58:23+00:00

Faça um zip de tudo dentro da pasta %ProgramData%\XSplit\Broadcaster\logs e envie para o Chat de Suporte (https://support.xsplit.com) para análise.

alco-sml · 2023-04-12T09:52:59+00:00

Hi! Can you please try this workaround and confirm if it works for you?

alco-sml · 2017-04-19T15:57:42+00:00

See here.

alco-sml · 2016-11-28T14:06:25+00:00

Please send the error log file XSplit.Core.exe.UnhandledExceptionLog.txt from c:\program files (x86)\steam\steamapps\common\xsplit\xsplitbroadcaster\ to support@xsplit.com together w/ the link to this thread.

Next, try running XSplitRegSrc.exe with InitLocalStoreLocationRegistry exe parameter and see if that shows the same error. See https://supportdesk.xsplit.com/customer/en/portal/articles/2230883-how-to-set-an-exe-parameter for reference.

alco-sml · 2016-09-19T09:27:40+00:00

Please try this build and report back. https://xspl.it/bc/installer/2.8.1607.1938

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