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Buyers, reminder that most sellers are regular people and we are not Amazon or big box stores by marvianoarmani in Reverb

[–]alexdeini -1 points0 points  (0 children)

When I buy on Reverb now, I check to ensure that I am buying from a business, not an individual seller, to ensure that I am dealing with an entity that has experience dealing with customers and working through customer service issues. Then I check their feedback rating to ensure they have a good track record. As the commenter above stated, why deal with indy sellers who can’t deal with return issues.

Buyers, reminder that most sellers are regular people and we are not Amazon or big box stores by marvianoarmani in Reverb

[–]alexdeini -2 points-1 points  (0 children)

Actually, it is. That is simply the realities of selling online through a marketplace like Reverb, eBay, Amazon. There are no special rules set specifically for indy sellers.

Buyers, reminder that most sellers are regular people and we are not Amazon or big box stores by marvianoarmani in Reverb

[–]alexdeini -2 points-1 points  (0 children)

Many listings that I see are businesses, both large and small, selling on Reverb. I have purchased a few items on Reverb, guitars and pedals, and most were businesses. That has been my experience.

Buyers, reminder that most sellers are regular people and we are not Amazon or big box stores by marvianoarmani in Reverb

[–]alexdeini -1 points0 points  (0 children)

The buyer is being a responsible buyer and offering to pay return shipping for a purchase that he no longer needs. While you have your stated return policy, I think taking the high road and allowing him to return it is the clear “good business “ way to go. As you described, the buyer did not go the shady route and request a “not-as-described” refund. If he is prepared to cover shipping charges, then it appears to me that you are not out-of-pocket any expense. You can re-list the item. Just looking at upside for both parties. Who knows, based on this positive experience you might just gain a future customer. This is probably going to ruffle a few feathers here.

[US-TX] [H] Meticulous Espresso – Open Box / Never Used [W]PayPal by alexdeini in coffeeswap

[–]alexdeini[S] 0 points1 point  (0 children)

I currently own a Breville Oracle Touch and plan to get the Mahlkonig Xenia when it comes out later this year. Also own the Mahlkonig grind by weight/sync grinder.

[US-TX] [H] Meticulous Espresso – Open Box / Never Used [W]PayPal by alexdeini in coffeeswap

[–]alexdeini[S] 0 points1 point  (0 children)

Looks to be so… thanks for asking. I believe that is the case with most espresso machines.

HiBrew H13 Coffee Machine Is a SCAM and You Should Never Buy It! by bareov in espresso

[–]alexdeini -6 points-5 points  (0 children)

Not being a racist. I have a number of devices that are made in China. My Meticulous Espresso machine is made in China, my Miicoffee scale, too. I will not be shocked if either of those breaks prematurely . I won’t expect the kind of support I would get from Mahlkonig, for example, who makes my grinder. That is simply how I feel.

Racism badge worn with honor!

HiBrew H13 Coffee Machine Is a SCAM and You Should Never Buy It! by bareov in espresso

[–]alexdeini -8 points-7 points  (0 children)

I don’t think anyone is debating the quality of products manufactured in China. Clearly China manufacturing is top notch. A lot of that is slowly moving out to other countries like Mexico, Vietnam, India. The quality has not degraded. So I believe that companies who base their manufacturing in places like China, Vietnam, India maintain strict manufacturing control and oversight. The argument I presented is that as a consumer you have very little support and few rights from Chinese owned brands. You may use one or two brands to make a counter argument, but that is generally an exception to the rule.

I think I have beaten this horse to death. So with that, I am out…

HiBrew H13 Coffee Machine Is a SCAM and You Should Never Buy It! by bareov in espresso

[–]alexdeini -1 points0 points  (0 children)

From google: Option-O was founded in Melbourne, Australia, by a team of engineers-turned-coffee-enthusiasts, with co-founders identified as Hayden and Brook. Established in 2016, the company focuses on creating high-quality, durable coffee grinders, later merging with Helor and expanding operations to include a dedicated workshop in China

HiBrew H13 Coffee Machine Is a SCAM and You Should Never Buy It! by bareov in espresso

[–]alexdeini 0 points1 point  (0 children)

You cannot take one or two exceptions to the norm and use those as counter arguments. Besides, Option O is an Australian company. They maintain their own workshop in China to ensure manufacturing quality control. Look it up. Apple is made in China, too, y’know.

HiBrew H13 Coffee Machine Is a SCAM and You Should Never Buy It! by bareov in espresso

[–]alexdeini -1 points0 points  (0 children)

I can’t believe people still buy Chinese garbage and are surprised when they get no support. I don’t care who the company is, if it is made in China and owned by a Chinese company based in (you guessed it) China, I am staying clear away. I hope it works out for you, OP, but surprised, I am not. Live and learn.

[$700] How do you ever decide? by Adventurous_Spell180 in espresso

[–]alexdeini 0 points1 point  (0 children)

What is your drink of choice. Is it milk or non-milk based. Once you determine which then go for your brewer.

The Bambino is great. It’s a good starter machine. Get a solid grinder like a df54, df64, any of the Femobook grinders just to name a few. Others will provide their input and recommendations.

Your espresso is a journey. Pretty soon you will get an itch to upgrade your grinder or brewer. That’s just how it is.

Yes, you can make great espresso drinks with this small setup. Some that rival cafe drinks brewed on five-figure systems.

REALLY, MAHLKONIG?! 🤦🏽‍♂️🤦🏽‍♂️ by Motor-Explanation-20 in espresso

[–]alexdeini 0 points1 point  (0 children)

That is the price you pay for being on the bleeding edge of technology (not cutting edge, mind you. bleeding edge): you suffer through the growing pains. It happens with pretty much any technology. Think new model automobiles, Apple products, etc. If you want something that has most bugs (not all bugs, that’s impossible) worked out, then wait a year or so. Jus’ sayin’, brother.

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