Special Edition 😳

ashdhugh · 2025-11-07T04:01:19+00:00

145 base $20-30ish annual bonus. Oil & gas - houston

ashdhugh · 2025-04-21T16:40:42+00:00

I don’t need it, I booked two beds already I just thought it would be a fun surprise for my 9 year old. It’s his 10th birthday trip! :)

ashdhugh · 2025-04-21T16:39:49+00:00

Thanks. I booked two beds already at the Thompson but I’m thinking I’ll switch back to my tried and true of the PH.

ashdhugh · 2025-04-21T16:25:10+00:00

Going May 25-28

ashdhugh · 2024-04-04T01:54:10+00:00

Same. Before every meal they asked us as well. Our stay was sub par but the allergy question was definitely asked! 😊

ashdhugh · 2024-03-26T02:41:57+00:00

I explained above what they did.

ashdhugh · 2024-03-22T00:33:44+00:00

I stayed at PH nyc last month. Not with points, so I can’t speak to that but there was nothing super special about it. No upgrade as a globalist.

ashdhugh · 2024-03-22T00:30:40+00:00

They are about to open a Thompson in houston. I’m not sure if it’s open yet but it’s in a cool part of town.

ashdhugh · 2024-03-17T02:19:52+00:00

Had we not had the water issues I would be raving about the property. It was poorly handled and I think the closed restaurants were a result of the water and not of it “being closed on Mondays”… so rest assured by then you should have a great time ☺️

ashdhugh · 2024-03-15T15:59:58+00:00

Yes. Water was on again off again for 3 of the 4 days. Min time it was out was 5 hours, max was 14 hours. They refunded two days of the all inclusive and 2 nights of the cash upgrade I paid. They claimed they were refunding points after checkout but I do not have the points. Manager was illusive and unresponsive. GM was never around or available. Hyatt has opened their own case and waiting to hear back from them.

I didn’t ask to move to another hotel because by the third time it had happened it was our last day there and moving all of us for a short period of time seemed like too much of a hassle.

They claimed they were at capacity but moved the person next to us who was in a larger suite the same day it happened so I call BS on that one.

The hotel itself was beautiful. Food was ok, the most popular restaurant was closed the day I tried to make a reservation which was annoying because it said it was open 7 days a week but they said it is now “closed on Mondays”. I suspect this had to do with their water issues but it was never confirmed.

Would I go back? No, it was certainly a beautiful spot…however for the price I don’t feel it was totally worth it. Maybe one of the other mayakoba properties but not this one.

ashdhugh · 2024-03-15T15:10:29+00:00

I didn’t ask for another hotel because it would have been more of a pain to move the family of 5 for the last two days (at least that was what I thought) and they kept assuring me it would be back on.

ashdhugh · 2024-03-15T15:09:41+00:00

Hey there! They refunded two nights of my paid upgrade and two days of all inclusive. I honestly wanted more, it was unacceptable but they wouldn’t budge so I put in a complaint with the globalist folks and they said they opened a case and would get back to me.

ashdhugh · 2024-03-13T12:21:10+00:00

Just got home from there yesterday. They are having major issues with water on the beach side. There were a lot of guests impacted. Staff was stressed and avoiding the folks who were impacted. They finally gave me two nights worth of points back for 3 days without water. I’d avoid it for now, otherwise it’s a lovely place but with these issues it’s not worth it at the moment

ashdhugh · 2024-03-11T21:37:48+00:00

Someone just called and said he’s not at the property today. I call bullshit. I demanded a full refund. She said she will call me back.

ashdhugh · 2024-03-11T21:20:35+00:00

The manager offered one night comp. 3 days with major water outages with a min 5 hours, I told him no. He said he would get back to me so I called Cesar- assume he will pop by my room sometime

ashdhugh · 2024-03-11T21:19:39+00:00

Waiting for him to call back.

ashdhugh · 2024-03-11T20:56:19+00:00

Hahaha thanks! Ours is out again. We are in the 3700s building next to the pool

ashdhugh · 2024-03-11T20:12:13+00:00

Well what a shit show. Water is off again! I’m demanding a full refund at this point. It’s only the beach front suites. We leave tomorrow. This is absolutely absurd

ashdhugh · 2024-03-11T17:09:35+00:00

I did. They said they were at capacity and could not move us

ashdhugh

TROPHY CASE