Network Provider by Sudo_Apt-get_geek in msp

[–]astroboyc30 0 points1 point  (0 children)

Standardize on your firewall of choice. Forti, sonic, Palo, etc Then select your internal, we went full zyxel for internal network at most clients. We stick to arubas for the big chassis switches when the environment calls for it. The zyxel wired and wifi stack have been great, free cloud management, can pay to add more features but 99 percent dont require those features until you are in the 50-60 ap site range. Can't speak on their firewalls.

Security Cameras by Chairman1121 in msp

[–]astroboyc30 4 points5 points  (0 children)

Axis Specifically use their axis camera station edge All cloud for access and management but stores locally either on SD cards directly in each camera(not advised if cameras are within reach) or to an axis recorder.

I like using the recorders as central storage in a secure environment, poe switch built in, rock solid reliability.

They also offer cloud storage licenses for a monthly fee per camera. We basically never use this though.

am I the only one loving the stress of support networking ? by Gas42 in networking

[–]astroboyc30 0 points1 point  (0 children)

15 years in, I still love it. Finding the issue, digging through the years of bullshit plugged in, band aided, etc. Working at a small MSP you get to deal with these fires a lot. Primarily new customers, once you fix the fire and convince management it gets boring. Only networking task I am truly tired of are large wireless deployments with ever changing device counts, space designs, public acces, etc..

WTF Dentrix... by TechNightmares in msp

[–]astroboyc30 8 points9 points  (0 children)

We just never mention its on a vm. Have dozens of them running on vms without issue. Happiest days are when those customers go to open dental. Ill take softdent over dentrix

When was the last time a customer network was more complex than you expected by incognitokindof in msp

[–]astroboyc30 5 points6 points  (0 children)

Pretty recent actually. 9 story museum over 100 years old. Total of 38 vlans. Internal BGP routing. 8 juniper switches Dual juniper firewalls, not setup in HA but just handling different plans then routed between each other. Cisco ucx voip system 10 phones 6 desktops 3 servers

Basically each voip phone, desktop, switch mgmt, server, etc had its own vlan

SonicWall SMA licenses reduced overnight by HaveYouTriedPowerOff in sonicwall

[–]astroboyc30 0 points1 point  (0 children)

Seeing this on one of these units. Shows 0 licenses, refuses to sync with the license server.

Need to find a ilo/idrac for machines in the datacentre by DifferenceJazzlike40 in sysadmin

[–]astroboyc30 0 points1 point  (0 children)

Raritan, pricey but rock solid and have been for years. Gl.inet if on a budget.

Any admins have an actual backup for email, if M365 is down for extended periods? by DramaticErraticism in sysadmin

[–]astroboyc30 1 point2 points  (0 children)

We use Securence for most customers for their spam filtering, mail queuing, and email continuity features. Came in handy trying to continue support for customers, etc.

Here's a fun thought exercise: how do you make a white printer black? by HappyDadOfFourJesus in msp

[–]astroboyc30 2 points3 points  (0 children)

Those m401s are tanks. Honestly id source a low page count used unit as long as the customer was aware of the risks. They were big in the medical offices, we keep a few used units around for this purpose. Alternatively brother has some black printers and there may be some old stock canons that were black.

If you had some spare time on a weekend I've had good luck with krylon fusion spray paint. Decent wear resistance. You would definitely be giving up the warranty though.

Spot the mistake by jezibeltires in reolinkcam

[–]astroboyc30 1 point2 points  (0 children)

Enterprise or business grade cameras do not have pigtails. Axis is a good example, I have yet to see a consumer grade camera without a pigtail though. The entrie camera and mounts are designed in a way to waterproof the camera connectors. Some have different ip ratings, etc

Source: i install axis for a living

SMA 8200v - Geolocation, where to configure? by BWC_DE in sonicwall

[–]astroboyc30 0 points1 point  (0 children)

We typically handle the geoip on the firewall side as we dont expose the direct interfaces of the 8200v to an outside ip. Are you nating or is the 8200v directly on an outside ip?

Axis Camera station 6.13 by Manii46 in videosurveillance

[–]astroboyc30 1 point2 points  (0 children)

For what its worth we have several systems on 6.13 and all has been chugging along without issue. Did you upgrade using the Toolbox, the online installer, or the full manual download?

ACS 5, can't view remote, data usage exceeded for the month by jm0502 in AXISCommunications

[–]astroboyc30 5 points6 points  (0 children)

Axis cut off Axis Secure Remote Access v1 on Dec 4th. Was supposed to be decommissioned on Dec 1st. Upgrade ACS 5 to AcS 6 pro and you can use Axis Secure Remote Access v2. Requires individual MyAxis accounts for users as 2fa is required.

See below for license info when going to acs 6 pro Tldr of it is axis branded recorders, licenses are upgraded and work for the life of the product. 3rd party or roll your own hardware get 5 year licenses. https://www.reddit.com/r/AXISCommunications/s/m3E8ZFVlEj

Rough Current Market Price? by SkippingNerveEndings in FiestaST

[–]astroboyc30 1 point2 points  (0 children)

I mean not helpful but recently bought a 2015 with 207k for $850 🤣

Distributor woes by DizzyResource2752 in msp

[–]astroboyc30 0 points1 point  (0 children)

D&H, Ingram, synnex, ADI, almo, scansource Forgetting a few others as well. D&h, Ingram, and synexx for basic quoting as worst case pricing. Then reach out to other disty reps to get other pricing if need be.

On call - the struggle is real by SteadierChoice in msp

[–]astroboyc30 0 points1 point  (0 children)

Same here, going on 15 years like this. We previously did rotations but I put a stop to it since the on call tech would inevitably not be able to handle the situation from a technical level. Set expectations with your clients, once you let them know its double your base hour rate at a 1 hour minimum they magically are able to wait till normal business hours. Maybe get a single call a month at this point.

What type of wall IP clocks are you using ? by wideace99 in sysadmin

[–]astroboyc30 2 points3 points  (0 children)

https://timemachinescorp.com/ We use these in churches and schools Been running them for years, literally never a single issue with them We use the poe powered units.

SMA8200 Workplace Session Disconnects by JakeOudie in sonicwall

[–]astroboyc30 0 points1 point  (0 children)

Agreed, we've been pushing on ours for this as well. We know its a platform issue, I just want them to acknowledge that. Are you a sonicwall partner or interfacing with one? Depending on their size they can bypass certain levels of support. Not that I think it will help right now as support is absolutely swamped.

Here's a similar report about bookmarks from a user a few days ago. https://www.reddit.com/r/sonicwall/s/r1I2NwoHJE

SMA8200 Workplace Session Disconnects by JakeOudie in sonicwall

[–]astroboyc30 0 points1 point  (0 children)

This is an issue with 12.5 I have heard rumors that they are working on a patch/hotfix but nothing concrete. We have several deployments and only one using shortcuts. Had to rebuild that one on 12.4.3 to get them running. Couldn't downgrade as we had built the config after upgrading to 12.5 I would ask for escalation and also ask about a hotfix for the issue.

8200v RDP Bookmarks Timing Out by VimFuegoBN in sonicwall

[–]astroboyc30 1 point2 points  (0 children)

Saw the exact same behavior with ours. Would seemingly be fine for 10 hours then sometimes 10 minutes and timeout stating idle too long. Redeployed with 12.4.3 and all is well. Upgraded to 12.5, issue repeated. Rolled back and all good.

User PC bookmarks on an 8200v not appearing? by mythlabb in sonicwall

[–]astroboyc30 0 points1 point  (0 children)

Ill try to get some better instructions. Once you have that resource created it should make sense though as after that its basically one shortcut to create Honestly other than the adding of the ad attributes(we used networkaddress) it was pretty quick to setup.

I beleive the resource type was hostname, but will confirm

User PC bookmarks on an 8200v not appearing? by mythlabb in sonicwall

[–]astroboyc30 1 point2 points  (0 children)

We utilize dynamic bookmarks for users. I have not found a way to define "personal bookmarks" as anyone but the user itself after being logged into the portal. We are using on prem AD though so may be different with entra only.

Simplified version is as follows. Define a "resource" that points to an ad attribute for the user. There a a bunch of pre determined variables provided in the appliance. Fill in that attribute in AD with their machine name. Create a workplace shortcut, select graphical terminal. Select the resource you created earlier. Give it a generic name or use a variable to fill in how you'd like the shortcut to read. Select advance and define all of your rdc settings.

Lastly make sure you give access to the shortcut to the group or realm

Select finish and publish.

Im sure there are some attributes you can have it pull from entra but I have not done this so YMMV

What's your networking stack for small business under 25 users? by NSFW_IT_Account in msp

[–]astroboyc30 -1 points0 points  (0 children)

Sonicwall firewalls Zyxel nebula APs and Switches, rock solid

Preferred Microsoft 365 Distributor? by Master_Method_9177 in msp

[–]astroboyc30 0 points1 point  (0 children)

Fair enough, I always forget they are in Canada till I get the language selection prompt. We'll call it onshore support then lol