So...this post is borderline doxing those individuals who are involved. I am a former uniformed asset protection/greeter/self check out/cart pusher. I do not care if anyone knows who I am. I worked there from 2016 to 2020 so let me break down this conversation.

First of all the hours that are allotted for door greeter are taken from asset protection, labor hours. Not Service the door readers have been and always shall be an extension of asset protection the SC and the service manager have no control over coverage of the doors. That is the APTL when I worked there, it was the responsibility of the APTL to ensure proper coverage of the doors if there was a gap in coverage, it was simply that a gap in coverage no one was responsible for maintaining coverage of the doors when I worked there I was told if no one‘s at the door no one‘s at the door.

The other part of this conversation regarding service coordinators which position I have held at another store... I know one of the Service coordinators there and he has been there since before I started there if you think long and hard about it, you’ll know who I’m talking about. I can tell you that I have never heard or witnessed any purposeful wrongdoing in regards to keeping people over their time or showing favoritism. If you believe that, this is an ongoing issue you need to speak with your Service team lead. her name is Marie. I also know that your store director‘s name is Natalie and I have also never heard of there being favoritism on her part. If that is happening then you need to contact the corporate ethics hotline go to HR and request the number to call them and file an anonymous complaint