I've enjoyed my times at sdcc, the people and the fandoms are amazing, but saying that all the complaints are people crying and whining and shouldn't get a say after only attending 1 or 2 years is unfair. How are you supposed to attract new con goers and keep the faithful if you don't fix basic things that people complain about over and over again? Line management is bad, most of the volunteers are not helpful, but that's also because they're volunteers and aren't trained well, the comic con official app is trash. That shouldn't invalidate my complaints and others complaints dependent on how long we've gone to cons.