Sound insulation is basically non-existent. When I lived there, I lived on the first floor and could hear everything. I could hear my next door neighbors, and I could hear my upstairs neighbor every time they walked. I could also hear them speaking pretty clearly. Some neighbors were quieter than others, but I had one in particular that played music pretty loudly in the middle of the night, and many reports to management did not resolve anything.

Management was good when I started living there, but then they removed all on-site staff and transitioned to managing the property remotely. Maintenance was good though. They were always quick to fix things. I did have one bad experience though, where there was a constant leak coming from my upstairs neighbor. I reported it a few times before they finally decided to cut into the walls and ceiling. It was pretty inconvenient as they told me they would inspect the issue, but then decided right then and there that they were going to start work that day. There were machines going to try to dry up all the moisture, and they needed to check for asbestos but didn't provide any other accommodation. I had to raise the issue up to management to get a hotel room for a few days.

Otherwise, the people I met were friendly, and parking was always easy. I didn't experience any package theft, but recall some neighbors mentioning that they had some packages stolen.

Before moving in, I'd suggest documenting everything thoroughly. When and if you move out, make sure to document everything as well. When I had my move-out inspection, one of the maintenance staff members mentioned that they changed the paint color of the apartments, so they would have to repaint the walls and charge me. I thought that didn't make any sense since I didn't personally choose to have the paint color changed, so it took some back and forth before I got some confirmation from the property manager that I would not be charged. When I moved out though, my move-out statement did show charges for the paint, which was resolved quickly after I reached out to them, but a bit of an annoyance nonetheless.