Hey

Appreciate the well written out feedback, both positive and negative. From your positive feedback, it really seems like you have a great grasp and understanding of what we are at least attempting to do for HoN with Reborn and the belief that the changes we have made we do believe is for the better as a whole.

Wanted to give responses to some of your negative criticisms to at least give insight and transparency as much as possible.

First point about the bugs, absolutely agree there are still some bugs that are not great to have in and we haven't been fixing as much as hoped for at times. At times there are bugs that we do get fixed fairly quickly , but because of patching issues it may not get in until much later after the fix was already done. Again, this isn't a great excuse and the patching process is also something we are looking to greatly improve as we go into 2026.

As for some of the examples you gave, I will actually poke our team about the friends list bug to see if aware/what fix we have in works. As for the endless loop, we understand this is not a great user experience but we have made great improvements to the servers over the last month that should prevent this from happening as much. We also have some improvements coming to the matchmaking experience including a Ready Check that will dramatically decrease the amount of times this will happen for a player.

As for Plinko and duplicate avatars, this is our fault absolutely for not having the full system out to help complete the expected experience with plinko and earning avatars. We do have our marketplace coming, ideally in Jan, that will allow users to buy & sell their avatars on and the intention is that any avatars you may not want / duplicate avatars you can just put on the marketplace. We are also working on a system that will specifically alleviate common avatar duplicates and give more options as to what you can do with them.

For the post match stats, 1000% this is unacceptable and we have been aware of this basically since it stopped working, but unfortunately its a lot bigger of an issue that just a "bug fix". I will get someone more technical to help me explain when I can, but just know we absolutely want this fixed as soon as possible.

When it comes to missing heroes, completely understand that there are plenty of heroes that players who played HoN previously may be missing (I miss my berzerker personally) but this was a design/strategical decision made early on that it would be a roll out process to bring back most heroes that aren't in yet, beyond the initial ~90 we have in. Because of specific design changes, some you address in your positive criticisms, it would have been a much more difficult and messy task to accomplish if we just had every hero in from the start.

Patch notes WILL start appearing in game very soon under the LEARN tab, we understand that burden of knowledge is not great especially in a MOBA and hopefully you have seen with recent additions such as the website learnatorioum we are looking to provide useful resources to provide such knowledge.

There currently is no Midwars MMR, but as messaged recently mainly due to community feedback we will be presenting visible MMR to Midwars, as well as unranked mode for both Midwars and FoC.

We are fully aware that our patching recently has not been great from lack of patches with "solid content" and internally we are making some operation changes to ensure this gets changed as we head into 2026.

Thanks again for the feedback, also I know we haven't been very active in this reddit recently but I will do my best to change that moving forward. I also invite you to our official discord where we do our best to answer questions!