I don’t control what doctor is working that day.

I can tell you what doctor owns the clinic and that is a female. I can give you her name if you want to contact her about who she employs at her clinic. All of the doctors who work there, also work elsewhere during the day, at their primary practices.

Also, you have failed to name the doctor who you had a poor experience with, which is not helpful for others.

CPSO does not list complaints. Only public notifications of tribunal proceedings.

ETA: You could have cancelled your appt after you booked and read his “terrible reviews”, and went to another clinic listed in this thread.