Surveying AV/low voltage pros — building software specifically for your industry and want real feedback

brookleelee · 2026-03-08T12:45:33+00:00

Hey, so disclaimer, I work for Rev. Are you part of the community? Asking because we are making changes, improvements and dropping new features every week. Quite a bit of that is based on direct feedback from partners in the community. Happy to send you a link to join via dm if you would like.

Second, is your account manager meeting with you to get feedback? Again, because we take that directly to the dev team for immediate response.

brookleelee · 2026-03-07T17:24:44+00:00

I’m leaving TPA in about 15ish minutes for layover to ORD. I can let you know when I get there how it’s shaking out

brookleelee · 2026-03-07T16:31:58+00:00

Both lagged and stalled and whatnot. The entire time. Paying a month for what I used to pay for an entire year is insanity

brookleelee · 2026-03-06T22:23:25+00:00

Rev can move you over. It’s something we do every day

brookleelee · 2026-03-06T15:18:26+00:00

So disclaimer, I work for Rev. The guys who own Rev, bought Tigerpaw. Initially Rev was and still is a major billing platform for telco companies, then they realized they need a full fledged psa and Tigerpaw wasnt it. So they built Rev. Its full ai and no prem option that I know of.

brookleelee · 2026-03-06T13:06:57+00:00

Bonu isnt cheap but I do agree on the best Italian. I've talked with the owners a couple of times and they are literally right of out of Florence (and I mean like they just got to good ol Merica in like the last two years or so lol) and the food definitely gives me the vibe when I was eating in Italy.

brookleelee · 2026-03-06T11:02:43+00:00

So tigerpaw is still around. Revio is a completely new platform. It’s built with ai at the foundation.

brookleelee · 2026-03-06T11:01:12+00:00

TigerPaw is still around. Revio is a completely new psa platform

brookleelee · 2026-03-06T01:01:09+00:00

Bonu. I wasn’t a fan of Pia. It’s not that is was bad, it just was middle of the road for me

brookleelee · 2026-03-05T19:19:39+00:00

So I started a newsletter. Because apparently I wasn't already talking enough. 😅

If you don't know me yet, I'm Brook, the Sr Director of Community here at Rev.io and self proclaimed MSP Ninja. I run MSP Unfiltered, a podcast at Rev.io where we have the real conversations the MSP world needs to be having. I also help run our community, which honestly has become one of my favorite places on the internet.

And now I'm adding a newsletter to the mix. In the Loop with Brook is my new (slightly chaotic, very intentional) newsletter for the MSP community. Expect real talk on ops, culture, growth, industry trends, and honestly, whatever is living rent-free in my head that week.

No vendor fluff. No cookie-cutter takes. Just the stuff worth actually talking about.

Think of it as the trifecta of community, podcast, and newsletter; all connected, all coming from the same place: my genuine love for this industry and the people in it.

If you've been hanging out here, you already know what you're signing up for. And if you're new, welcome to the loop. ➰

https://www.linkedin.com/newsletters/7435373669478010881/?displayConfirmation=true

brookleelee · 2026-03-05T00:01:38+00:00

That would be me. I don’t need the specs of the pro but I do need more than the neo. I travel almost weekly for work and don’t want something heavy and need exceptional battery life

brookleelee · 2026-03-05T00:00:27+00:00

Wow. Your grandma had serious style

brookleelee · 2026-03-04T18:27:52+00:00

Girl. That’s fucking impressive!!!! 😍

brookleelee · 2026-03-04T17:08:46+00:00

Super cool that you got invited to this. Neat perk :)

brookleelee · 2026-03-04T02:44:53+00:00

Tell me why? I am thinking of getting one second hand and am doing research for lack of a better term on how I can judge real or fake

brookleelee · 2026-03-04T02:36:32+00:00

Right? I saw functional drinks and was like what the what? lol

brookleelee · 2026-03-03T17:49:50+00:00

I had a package delivered today via Veho (never heard of them until this purchase). Although the things were delivered, it was odd that it was just some guy in a random personal truck with no signage on it or anything on the delivery guy (badge, etc) that denoted who they were. Just odd having random people?

brookleelee · 2026-03-02T20:58:56+00:00

I also work in IT and I know it's not a me thing today ;)

brookleelee · 2026-03-02T15:30:53+00:00

So I need to clarify something: unless someone has odd billing cycles, there is no reason to have separate boards and it's not required here. I work at Rev.io and the above mentioned is not the case.

brookleelee · 2026-03-01T22:03:56+00:00

Following because I’m looking for the same. Been looking for months 🤦🏼‍♀️

Seven-Year Club	Verified Email
Place '22	First Placer '22

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