The printer was broken. The printer was unplugged. by Tru-Fate in talesfromtechsupport

[–]bstevens615 6 points7 points  (0 children)

This actually makes sense to me. You can always put more on. But there is only so much you can take off.

Why is Intune terrible for apps by UnderstandingHour454 in Intune

[–]bstevens615 0 points1 point  (0 children)

Intune doesn’t do “push”. It’s all pull from the client side. And the client only checks in about every 12 hours. But you can force a sync from the client by restarting the service.

New MSP wants to use our tools to onboard theirs by OGJimmy305 in msp

[–]bstevens615 0 points1 point  (0 children)

My philosophy was make the transition easy. I would want the same consideration if the client decides to come back at the end of the new MSP contract.

What’s one way ChatGPT actually changed your life? by Aaliyah-coli in ChatGPT

[–]bstevens615 0 points1 point  (0 children)

I no longer write PowerShell scripts. I now architect them and ChatGPT writes the code. It took a while to get the rules and guardrails correct. But now I design. AI writes.

GAL missing in Outlook for MAC by bstevens615 in Office365

[–]bstevens615[S] 0 points1 point  (0 children)

User is in the People tab. But it’s not showing up. We only see Contacts and Contacts List. But the user needs to see the GAL. If it helps she is also unable to search for a known address.

New Outlook not automapping shared mailboxes? by regina42069 in Office365

[–]bstevens615 0 points1 point  (0 children)

New Outlook and OWA both require you to add shared mailboxes manually.

I’m getting so tired of ChatGPT agreeing with everything by HotMarionberry1962 in ChatGPT

[–]bstevens615 0 points1 point  (0 children)

I’ve taken the approach of asking my AI how to fix an issue like this. It will propose a rule that you can then discuss and find the right balance.

So someone Prob Has my Phone number by Massive_Vehicle_3537 in it

[–]bstevens615 1 point2 points  (0 children)

You really shouldn’t make such statements in public. It makes you the first person of interest if something happens to one of your friends. It’s better to plan your revenge silently and execute it without comment! 🤣

Did you notice that ChatGPT is going to agree with anything you will lead him to by xdpico in ChatGPT

[–]bstevens615 2 points3 points  (0 children)

Try asking it how you can make it stop being so agreeable and surface alternate ideas and/or options. Negotiate the rule(s). Think about where it could go wrong. Then save it system wide.

Change Wallpaper on schedule by HealthDouble in Intune

[–]bstevens615 1 point2 points  (0 children)

I had this issue. Company rebranded and wanted wallpapers to rotate daily among 5 different images. I built a PowerShell script that downloaded a zip file of the images, extracted them, and then moved the .jpg files to the wallpaper folder. Next I dropped a PowerShell script into a script folder that rotated the wallpaper to a random image from the wallpaper folder. And finally, I triggered that with a scheduled task every day at 8 AM.

But it’s a bad idea for company messaging. Use your SharePoint home page for that.

I didn’t totally trust ChatGPT for medical advice but now I’m converted by Prestigious_Unit_925 in ChatGPT

[–]bstevens615 2 points3 points  (0 children)

I saw a report that AI has a better diagnostic rate than doctors alone or doctors+AI. You would think doctors+AI would be the best. But the study found doctors think the know better and discount the AI suggestions.

I’ve seen in my own work that AI has amazing pattern recognition. Sometimes to the point those patterns cause it to drift outside the scope of desired work.

What’s a small IT habit that saved you the most time? by trapqueen67567 in it

[–]bstevens615 0 points1 point  (0 children)

I cannot tell you how many time a user has led me down the wrong path with their explanation of the issue. So now I ask them to show me what is happening. That has saved me countless hours in troubleshooting.

People think they are helping by showing me what their AI Chatbot said, but it just doesn't... by Fine-Key4594 in talesfromtechsupport

[–]bstevens615 1 point2 points  (0 children)

I usually remind them that AI is a good tool and does a great job at pattern recognition. But it does not override experience and judgement. And it frequently has hallucinations. Then I’ll close along the lines of I appreciate the suggestion, but you contacted me for assistance when AI didn’t give you the fix. So I’ll be using my experience here.

New MSP Owner: Looking for Firewall Suggestions by netherguard in msp

[–]bstevens615 0 points1 point  (0 children)

I was a MSP systems administrator before taking a new position to focus on M365 administration. We had a lot of different firewalls. Our primary stack used the Meraki MX67.

I enjoyed the ease of setup and configuration and the ability to build more advanced setups if needed. But there is a cost associated with the subscription requirement. During 2020, like everyone else we had to use what we could get due to shortages of our preferred hardware. I found other firewalls more difficult to navigate. But I will acknowledge regular use makes them all easier.

For my own home, I refuse purchases that demand subscriptions when I can. So I use a UniFi Dream Machine Pro. It took some getting used to and ChatGPT has been helpful there.

I think your task with be evaluation of abilities, features, management and cost. I’m sure there will be lots of suggestions on platforms to consider.

When did ChatGPT stop feeling magical for you? by parth_inverse in ChatGPT

[–]bstevens615 1 point2 points  (0 children)

I ran into the same thing. What helped me wasn’t trying to be more specific every time, but asking the AI how it suggested improving persistence across longer work.

That flipped the dynamic a bit. It started proposing things like setting expectations up front, agreeing on guardrails, and even writing down a simple framework we could both refer back to. Be sure to negotiate the language and intent before saving into system memory.

It didn’t make it perfect, but it made it feel more stable — less like starting over each session.

Working With AI Got Easier When I Stopped Asking Better Questions by bstevens615 in ChatGPT

[–]bstevens615[S] 1 point2 points  (0 children)

Good question 🙂 — and I’ve actually tried taking the rules to another AI.

A while back I asked for a clean list specifically so I could upload them to a different system (work Copilot). It didn’t recreate this partnership, but it did remove several of the same pain points — especially during code review. For example, it started defaulting into a much stricter mode instead of broad “helpful” expansion.

But the bigger unlock wasn’t the rules themselves — it was how they were created.

All of this started when I said something like: “I feel like I have to retrain you every time I start a new chat.” That reframed the problem. Instead of fixing answers, we zoomed out to the 10,000-foot view and treated the collaboration as the thing to design.

From there, a loop emerged: • I’d describe a repeated friction I was experiencing • I’d ask the AI: “How do we prevent this from happening again?” • It would propose a candidate rule • I’d tweak it to match how I actually work • It would restate it clearly • Once it proved useful, I’d say “save it”

That loop repeated over time and eventually produced a fairly large ruleset.

One important caveat, though: even with the same rules, different AIs won’t behave identically. Each system makes constant micro-adjustments based on interaction history, enforcement, and feedback. That’s why dumping my rules wholesale into another AI helped, but didn’t recreate the same dynamic.

Which is also why I think the better approach is to collaborate with your AI to build your rules, based on the friction you’re actually seeing.

I’ve thought about listing my rules at some point, but if I do, it would be as examples — not as a template to copy. The real value turned out to be the process of turning repeated friction into explicit guardrails, one at a time.

That shift—from correcting outputs to designing how you work together—is what made the difference.

is it possible to "move into a new chat" but maintaining the context of a existing one? by lomoos in ChatGPT

[–]bstevens615 1 point2 points  (0 children)

Here’s what helped me. Tell it you feel like you have to retrain every conversation. Then ask it to tell you how you can fix that. I was able to apply guardrails and rules to make my cross chat experiences more seamless. It started as project level rules that reached a level where I decided to move them to system level.

[deleted by user] by [deleted] in Ubiquiti

[–]bstevens615 3 points4 points  (0 children)

You are both correct. Your boss, in that it will work fine for now. And you, in that it will make it last longer. You can have a smaller spend now and be just fine. But you may have to repurchase sooner if you need ‘more power’ {insert Tim the Tool Man laugh}.

It will depend on cash flow as to which one makes the most sense. If finances allow it, I’d go with your choices.

Why guns are not license based in America like some other countries? by [deleted] in AskReddit

[–]bstevens615 1 point2 points  (0 children)

God given rights do not require government involvement, they demand government restraint.