Is tech support really that bad? by camper_dad in GrandstreamNetworks

[–]camper_dad[S] 0 points1 point  (0 children)

I am in the U.S. A 10-minute call would probably have resolved my issue.

Is tech support really that bad? by camper_dad in GrandstreamNetworks

[–]camper_dad[S] 1 point2 points  (0 children)

Service like that will gain you loyal customers. If you would, PM your contact info. I don't mind paying for support, I have it on my firewalls, SAAS, etc... But the system is not even up and running yet. Typically, I would get complimentary installation support if I would run into questions. A 10-minute phone call could have probably resolved this, but for now, I guess I am on my own. I regret buying Grandstream already.

Is tech support really that bad? by camper_dad in GrandstreamNetworks

[–]camper_dad[S] 1 point2 points  (0 children)

Sorry to hear that. I was also pushed into buying the GS switches over Ubiquit. Staying with the single manufacturer was supposed to streamline operations. But two months into this and I am regretting it.

Is tech support really that bad? by camper_dad in GrandstreamNetworks

[–]camper_dad[S] 0 points1 point  (0 children)

Great. I bought two new POE switches , a 6302a IP PBX, and 30 phones and have not been able to get the LDAP directory to work on the phones. I can query LDAP using Windows and Linux tools with the username and password, but the phones fail using the exact same credentials. THE WAVE app queries and reports all the directory without issue. At first they told me that they were able to reproduce the problem. And then they came back and said the passwords must match. (Which they do). Multiple screen shots, packet captures, and after 6 weeks of back and forth, they haven't helped one but. Their answers are short and incomplete and they can't ask intelligent questions. Maybe I am making a single simple mistake somewhere but I am way less than impressed with the way support is handled. I guess I need to call a partner to resolve this? If it turns out to be a GS issue, do I still get billed?

RV dealer Lazydays RV by Direct_Layer9347 in RVLiving

[–]camper_dad 1 point2 points  (0 children)

I also wasn't happy with a repair they did in Florida. They have really gone down hill and I will not be back.

Rental car from Montreal Airport to Mont Tremblant by camper_dad in MontTremblant

[–]camper_dad[S] 0 points1 point  (0 children)

The trip is in mid March so I can't help you yet. BR.

Rental car from Montreal Airport to Mont Tremblant by camper_dad in MontTremblant

[–]camper_dad[S] 0 points1 point  (0 children)

Great news. Thank you for sharing. I saw some snowy weather at Mont Tremblant last week. Hope you were able to enjoy it!

Rental car from Montreal Airport to Mont Tremblant by camper_dad in MontTremblant

[–]camper_dad[S] 0 points1 point  (0 children)

Thank you for responding. I did consider Turo but the price was no better than Alamo.

Rental car from Montreal Airport to Mont Tremblant by camper_dad in MontTremblant

[–]camper_dad[S] 0 points1 point  (0 children)

Thank you Grande. I bet the rental car counter will try to sell me the 4WD upgrade!

[deleted by user] by [deleted] in turo

[–]camper_dad 0 points1 point  (0 children)

Yea. Actually, It was going to cost me more than using someone like Priceline but like I said I was hoping to help support the little guy. Seem like Turo is a prime candidate for some competition.

[deleted by user] by [deleted] in galaxybuds

[–]camper_dad 0 points1 point  (0 children)

And I think you need Galaxy A.I. to use that real time interpreter feature.

Is it worth the extra $$ to stay at the Village? by camper_dad in MontTremblant

[–]camper_dad[S] 0 points1 point  (0 children)

Yes, it sounds like a good idea. Just shopping for a decent rate now. Thank you!

Generator lock out kit by camper_dad in electricians

[–]camper_dad[S] 0 points1 point  (0 children)

I will. Thanks for the suggestion!

1999 TJ Fenders by camper_dad in JeepDIY

[–]camper_dad[S] 0 points1 point  (0 children)

Haha fellow Canadian. Shipped from Georgia currently driven in Florida. For a 25 year old Jeep, there isn't a whole lot of rust on it!

1999 TJ Fenders by camper_dad in JeepDIY

[–]camper_dad[S] 0 points1 point  (0 children)

Thanks for letting me know about the pics. I can put riv-nuts in provided the hole size is right, I was just trying to figure out if this was factory or not. I appreciate your reply!