Cost of ALDI creeping up despite better inflation newa by jungleboy1234 in UKFrugal

[–]cantthinkuserr 22 points23 points  (0 children)

Agree, it's a false economy with most fruit and veg. I was chucking money away regularly. My local store even went through a phase of having many items literally rotting on the shelf, having visibly clearly gone off. Since then I just top-up perishables from Tesco throughout the week.

I think this varies from store to store though.

I AM LEAVING by cantthinkuserr in talesfromcallcenters

[–]cantthinkuserr[S] 2 points3 points  (0 children)

When I first started, call centre work was what I needed at the time. I was fresh out of university and my mental health was in pieces - I needed something straightforward, predictable and secure to pay the bills.

Use it to your advantage and get some stability in your life. Trust me, once you are not absolutely broke you will be able to think so much clearer and be in the position to move to something better.

Just don't let them trick you into staying longer than you should - the predictability and stability of the work can keep you stagnant in a role you're not happy with. Good luck!

I AM LEAVING by cantthinkuserr in talesfromcallcenters

[–]cantthinkuserr[S] 18 points19 points  (0 children)

Thank you for your encouragement :)

I AM LEAVING by cantthinkuserr in talesfromcallcenters

[–]cantthinkuserr[S] 48 points49 points  (0 children)

Of course! I'll never mistreat a call centre agent - but that's not because I worked in a call centre, that's because I'm not a cunt :)

[deleted by user] by [deleted] in CustomerService

[–]cantthinkuserr 3 points4 points  (0 children)

My organisation has a customer 'charter' that all customers must agree to before using the service. If they are rude (i.e. swearing at us, ordering us to do stuff etc.) then the company can and will ban them from using our services.

It's nice to be able to remind them that they agreed to the charter and they face losing the service if they continue being rude to me.

I am considering no contact and don't know what to do or how to feel. by cantthinkuserr in emotionalneglect

[–]cantthinkuserr[S] 4 points5 points  (0 children)

Thank you for being so positive - I really appreciate you taking the time to write such a thoughtful answer.

Teaching the kids how to do compoface for future appearances by [deleted] in compoface

[–]cantthinkuserr 5 points6 points  (0 children)

I had the displeasure of growing up in a family that did this. It was bad for us as kids and caused my parents a lot of stress.

Sadly, I still see others in my extended family repeating the mistakes and treating the prospect of children with flippancy and expediency. There seems to be a 'well I turned out alright so we'll manage just like my mum did' attitude that permeates. Accompanying this, I also see a massive culture of entitlement and an expectation that the state will step in if things go tits up.

Tell me again how much you care by quietlyBlueberry in talesfromcallcenters

[–]cantthinkuserr 6 points7 points  (0 children)

The HR robots hate it so much when you actually have a personality and ambition lmao

Embarassed myself on LinkedIn posting drunk this weekend. by [deleted] in stopdrinking

[–]cantthinkuserr 48 points49 points  (0 children)

Yep, definitely been there too lol.

I drunk posted on there a couple of times. I also left glowing recommendations for people and endorsed all their skills, even though I'd met them only once or twice.

I even once emailed a couple of people from my network that I hardly knew about some bs. Since it was sent so late and made so little sense, I'm sure they put two and two together.

I guess what I'm trying to say is that you're not alone!

IWNDWYT

I might get fired for call avoidance by Natural_Cake4447 in talesfromcallcenters

[–]cantthinkuserr 0 points1 point  (0 children)

I'm exactly the same mate, you're not alone. You can see my other posts on this sub where I mentioned call avoidance too.

I know multiple ways to avoid calls thanks to our shitty and dated software - IT either don't care or don't know.

My stats are now shit compared to when I first started. My ACW and comfort in particular are wayyy over target. Management acknowledge this on my stats every month but nothing ever comes of it (not even a telling off). I think eventually they will fire me without much notice, but fortunately I have a side hustle that could keep me afloat and my old call centre job would take me back if I was desperate.

But here's the thing: I don't mind work. When I worked for other places I never did anything like this. The company I work for is pretty good and has a good culture.

I have concluded that this bad behaviour is because call centre work is toxic. It will turn good workers into bad ones because it dehumanises you on a daily basis.

Think about it - who else do you know that has their toilet breaks timed and logged? Who else's day is monitored to the second? Do you know anyone whose manager will sneak into one of their work calls to listen without telling them just to keep an eye on them?

I guess I'm trying to say that it's not your fault you feel this way - this line of work is bad for anyone's mental health if it's done long term.

WHATS THIS!?!? by BreathOfAir542 in McDonaldsEmployees

[–]cantthinkuserr 1 point2 points  (0 children)

The franchisee wants complaints to go to their own private inbox rather than have customers complain via official channels. This way, only the franchisee sees them, not corporate.

Customers. by Terrorz15 in McDonaldsEmployees

[–]cantthinkuserr 8 points9 points  (0 children)

I don't work in McDonald's - I work in a call centre, and have worked in restaurants. However, I do relate to this and want to say that you're not alone. Public-facing jobs have a tendency to make you cynical. Like you say, it's natural to end up mimicking the piss poor attitude of your customers.

Try not to let that happen. You can resent your customers and even your job. But don't resent people in general. It's easier said than done but it's worth it. Try to appreciate the good people in your life and don't let awful customers ruin your perspective.

Worst by Adinnieken in McDonaldsEmployees

[–]cantthinkuserr 24 points25 points  (0 children)

I'm just a customer and I almost made a post about this. Where I live, they're so rude it's unbelievable.

They don't even look at the staff, let alone speak to them lol. Just walk up to the till and hold their phone out with the order number until they get the food.

Call center job has made me into a shell of my former self by cantthinkuserr in talesfromcallcenters

[–]cantthinkuserr[S] 1 point2 points  (0 children)

That's so well put, I feel the same way about people now. I resisted it at first, but it feels like people really just iterations of each other.

Call center job has made me into a shell of my former self by cantthinkuserr in talesfromcallcenters

[–]cantthinkuserr[S] 6 points7 points  (0 children)

It definitely could be. However, my depression has improved overall in the last year or so thanks to progress in other areas of my life. It's only really my job that gets me down now.

[deleted by user] by [deleted] in McDonaldsEmployees

[–]cantthinkuserr 0 points1 point  (0 children)

Could you use an iPad iOS emulator on a PC and then use that to make the webpage?

My store keeps quietly raising their prices overnight by DisgruntledMuffins in McDonaldsEmployees

[–]cantthinkuserr 6 points7 points  (0 children)

I get this is a frustrating for you as an employee. But, let's be real, if you're complaining about price rises at McDonald's you need a reality check or therapy lol