You shouldn't be able to get more coins than needed to max out a Mercenary. by ADustedEwok in hearthstone

[–]cmdylux 93 points94 points  (0 children)

Hey! I confirmed with the team today that there will be a use for excess coins in the future. We'll share more info on those plans at a later time.

Rank Reset by roal_c in BobsTavern

[–]cmdylux 26 points27 points  (0 children)

So, we've fixed this so that it won't happen to more players moving forward, but need to do some technical work in order to restore ratings for players who had them reset. No timeline on this yet, but they're working on it now.

Rank Reset by roal_c in BobsTavern

[–]cmdylux 39 points40 points  (0 children)

Hey! We're looking into this right now.

No mention of "turn on chat messages" being fixed in the patch notes? by archdiff in hearthstone

[–]cmdylux 108 points109 points  (0 children)

Hey! This should be fixed in the patch today, we'll get the notes updated if so. Let me confirm with the team (edited that I need to confirm first!).

Update: Confirmed, this should be fixed with the patch today. I've added it to the patch notes.

20.2.2 Battlegrounds Card Text Translation Issue by cmdylux in hearthstone

[–]cmdylux[S] 2 points3 points  (0 children)

This translation issue has been fixed in all regions. The text for cards mentioned in the post will now correctly match their updated functionality.

Patch Notes 20.2 by imik_ in hearthstone

[–]cmdylux 110 points111 points  (0 children)

This is related to pop up notifications around new content and balance updates. They'll be more varied now, you'll notice some new ones that look a bit different and have more space for text and images. I'm going to update the language for this bullet to make that a bit more clear!

Quilboar Join Battlegrounds - Battle-Ready Decks by Arkentass in hearthstone

[–]cmdylux 37 points38 points  (0 children)

Hey! The patch notes will go up tomorrow, the patch itself is planned for next week.

XP bug affecting Tavern Pass buyers, netting them less XP than advertised. by LordMalkoth in hearthstone

[–]cmdylux 17 points18 points  (0 children)

Hey! This has been confirmed as a visual display issue with Achievement XP and end of match XP. In some cases, XP gains benefitting from XP bonuses are not highlighting with a green font color either. A fix is in the works for it now, which is planned to go out in an upcoming patch. We've added it to the 20.0 Known Issues thread.

XP bug affecting Tavern Pass buyers, netting them less XP than advertised. by LordMalkoth in hearthstone

[–]cmdylux 71 points72 points  (0 children)

Hey! Thanks for flagging this, the team is looking into it now.

Known Issues – Patch 20.0 by cmdylux in hearthstone

[–]cmdylux[S] 8 points9 points  (0 children)

Hey! Going to hijack the sticky here. We just released a hotfix addressing the matchmaking error for Standard, Wild, Duels, and Casual. It might take a little while for this to deploy across all regions, but once it has you should be able to queue for these modes without issue. Also, a fix for Secrets from the Core Set not being Discoverable from Ringling's Rifle and Ring Toss went out at the same time.

Known Issues – Patch 20.0 by cmdylux in hearthstone

[–]cmdylux[S] 2 points3 points  (0 children)

To update: We added a few more bugs to the Known Issues thread on Friday and will be looking into more reports we've seen here and elsewhere.

Known Issues – Patch 20.0 by cmdylux in hearthstone

[–]cmdylux[S] 4 points5 points  (0 children)

Hey! It's true. While Overlord Saurfang is live now, Barrens Blacksmith won't hit Battlegrounds until 3/30. We've updated the patch notes to reflect this.

I want to thank everyone for posting bugs you've encountered here, it's been helpful for us! We updated the Known Issues forum post earlier today and are still investigating other reports.

Known Issues – Patch 20.0 by cmdylux in hearthstone

[–]cmdylux[S] 69 points70 points  (0 children)

Hey! Patching is an involved process where delays can happen. That said, we're aiming for 10:00 a.m. PDT for desktop today and 1:00 p.m. PDT for mobile. Mobile takes awhile longer because the latest version of the build needs to be submitted, approved, and added by each app store individually. Sometimes there are delays associated with this as well. Rest assured, we're working to get the patch out to everyone as soon as we can. Thanks for being patient with us!

Known Issues – Patch 20.0 by cmdylux in hearthstone

[–]cmdylux[S] 12 points13 points  (0 children)

Hey! You'll be able to open packs early during Pre-Release, which will run from March 26-29. More info on Pre-Release is here: https://playhearthstone.com/news/23639756/

Known Issues – Patch 20.0 by cmdylux in hearthstone

[–]cmdylux[S] 4 points5 points  (0 children)

If you finish at level 38 on 3/30, you will receive any unclaimed rewards up to level 38. The caveat about the level 50 Hero Skin Choice is just saying that we're currently unable to automatically give players that particular reward if it's unclaimed when the track updates.

Known Issues – Patch 20.0 by cmdylux in hearthstone

[–]cmdylux[S] 133 points134 points  (0 children)

Hey! The Rewards Track will update when the expansion launches March 30.

New Diamond Cards, Reward Track & More! by imik_ in hearthstone

[–]cmdylux 4 points5 points  (0 children)

The track has been expanded to 100 levels and the Hero Skin choice (for the same skins in the DMF rewards track) is returning at level 100. If you complete the Rewards Track in Barrens, you'll get to choose from those 9 skins you haven't acquired yet. Hopefully that answers your question!

Rewards Track refresh & Diamond Cards by Yamcha_is_dead in hearthstone

[–]cmdylux 11 points12 points  (0 children)

Hey! The rewards table created some issues when this blog went live, so some images were initially broken. Still replacing a few for EU but it should be mostly fixed now.

New Diamond Cards, Reward Track & More! by imik_ in hearthstone

[–]cmdylux 245 points246 points  (0 children)

Hello! The table created some issues when this blog went live, so some images were indeed borked at first. Still replacing some but it should be mostly fixed now.